They came in did there job and there was nothing wrong with my ice maker still paid for the visit…read moreof maybe$150 ! She was in & out in 15 minutes .

James is terrific! I have been happy to have him service my appliances, including clothes washer,…read moredryer, oven, dishwasher since living here in Mashpee for the past 10 years. He is prompt, efficient, effective, honest, and fair, and always identifies and understands what is needed. He also is very well connected to a support network which he can refer his clients to, if necessary. There have been a few times when he has only charged me with a house call, and not labor, even though he properly diagnosed and corrected a problem . I highly recommend Mid-Cape Appliance Service.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

I had 2 appliances down. My dryer can be repaired. My dishwasher is extinct apparently, parts are…read morenot available. He got the dryer part in 24 hours, the problem is coordinating his time to my time! I'm a satisfied customer and do not blame them for parts that are no longer available. I just wish all appliances lasted forever!!

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

He repaired my Krups coffee maker and did a great job. Would recommend him to anyone needing a…read moresmall appliance repair per his service listing.

Have now used this business multiple times. Twice he has repaired my vacuum cleaner. Another time,…read moremy high-end mixer was leaking oil. He advised the reason was very infrequent use and that if he changed the oil, it would likely happen again over time. He said it was food grade oil so using it not a problem. So, honest, fairly quick turn-around. Price seemed fair.

We worked with Rob. O who was very knowledgeable about his products. He spent time with us over…read morenumerous days and answered all our questions. And we never felt rushed. Thanks for all your assistance Rob! And a great showroom!

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

Great to have expert repair services by Yale on purchased appliances...especially as they'll come…read moreway out to the boonies on the Cape. Knowledgable and courteous, the repairman fixed our malfunctioning oven. And they offer an online map where you can see the repairman's route progress and estimated arrival.

Yale customer service was excellent and and I was able to have my new dishwasher installed within…read more48 hours despite the New Year's holiday. Yale's prices for appliances are competitive with the big box stores however Yale charges significantly more for installation than the competition and it's non-negotiable. If you want quick service and competent installation, I recommend Yale even though they are more expensive.