Hoping Tom's is allowed to stay on Bartlett after 50 years! Sometimes price seems high but they should be given a comfortable safe area sell FruitsVegetables, bakery. It's likely the best business in Bartlett last 50 years! Please be nice to Tom's family read more

I love Toms Market. The butchers have good meat and provide excellent service. Place is clean and easy to navigate. They have good Mexican stuff you can't find other big places. And who doesn't like Mexican food. read more

Everyone here is always so nice. The staff always says hi and smiles. There was one cashier there tonight whose smile and positive energy could light up your whole store. read more

Always friendly staff, very helpful with customer, well stocked merchandise, never really that busy, please help save this store!, location is close to my home also read more

Family Foods/Tom's Market reminds me of the type of locally operated grocery stores that were what I had available growing up in a two stoplight town. The interior of the store is a little dated, and everything has an air of being unpolished. Still, it's never let me down when I needed that last-minute something to finish cooking a meal. Unfussy and unkempt, Tom's Market is ready to serve my beds anytime I need them. The staff are friendly, and the selection of products is OK. If I'm looking for harder to find ingredients or specific name brands, this grocery store isn't my first choice. In any other situation, Tom's Market gets the job done. PRO TIP: The fried chicken at the deli counter/hot bar was pitched to me and my wife as the best in Warrenville. On that note, I'm happy to report that they're *probably* right. read more

Hire someone behind the deli counter that understands English. It's frustrating when I have to go to Jewel to buy lunch meat and sliced cheese. I like your store. I don't like when people can't communicate. read more

Nothing makes me happier than being able to write a positive review for a local independent business. Family Food is a wonderful local grocery store which proudly serves the Warrenville Community. The new owner is an amazing man who always goes out of his way to talk to costumers and give them a friendly handshake. Their cashiers are always very friendly, and have shown themselves to be hard, dedicated workers. read more

The store has a very limited amount of items. Lots of empty spots on shelves. Prices were high compared to other local stores and it didn't look like they offered any in store deals. Girl at checkout was very kind but overall the store did not have a great ambiance. It seemed like it was on the verge of closing. read more

Love Tom's Market these guys are awesome! Great deals and great staff. I go here whenever I can.

I like their homemade deli salads and broasted chicken. The lunch time buffet is nice too. Good sized dining room. Some of the deli staff take great care in prepping the food too. However, the bakery is a different story. We tended to buy bakery donuts from family foods to support local business, but the donut case items are not always up to par. Recently, we purchased donuts from the display case that were very stale! These weren't day old, but several days! In fact, I've never had a donut that stale! I don't know what's going on in their bakery, but just as well since we don't need the calories. read more

Just went in during the pandemic they have everything you need! The customer service is phenomenal the owner actually greeted us right when we walked in not knowing until later he was one of the owners- also helped us locate items I'm not sure if people know but they are under new ownership so the store has definitely improved from what it was before 100% , added items , more selection & ethnic foods It's an interesting store & love the family owned feel There is the bakery , a few different produce areas, pre- packages meals & more to fit your needs They also must be redoing the area when you walk in on the left We definitely will be making this our go-to so my husband can have his Spanish items & I can have my European items read more

A great independent grocery store with new owners that are making significant improvements. Apple fritters at the bakery are the best. The produce department has been increased with very fresh fruits and vegetables. I bought a bag of organic honeycrisp apples that were the best tasting I have had in a long time. Try the homemade Italian sausage, it is the best around. Huge craft beer selection and a very nice wine department. There is also a large selection of imported foods which makes for more interesting home-cooked meals. read more

Long time shopper at this establishment. Convenience initially guided me to this location. I often shop here for a 'few things" to make for a specific dinner. On any given day, if I have a taste or crave for lamb chops, pork chops, a rope of hot italian sausage, fresh 80/20 ground chuck for burgers...you get the idea, I will stop in to purchase and add a "few things" to build a meal around. In general, an impromtu MEAT generated stop for tonights dinner. Thats how I shop! Fantastic in-house butcher department...love the lamb! Great fresh baked French Bread as well. Why not five stars you say? The produce department needs some attention. Far from consistent quality. The interior of the building is dated and worn...a face lift is in order! "Quality meats cut fresh daily" keeps me coming back. read more

New owner has done wonders! Its much CLEANER and I definitely trust the food I buy there now. Staff is very nice and they have a great variety. I think their in house eatery needs a little TLC (I suggest; small menu done right vs many mediocre options) I'm really rooting for this store! I love the classic style, just need a fresh coat of paint and updated computers on the register. Hopefully they tighten up on quality of the bakery and restaurant. Quality over quantity! read more

New owners and changes being made gradually and all of them for the good. Love their deli and bakery. I recommend their cobblestone bread and fritters. There are always good sales to pay attention to and the location is great. I've been coming here for over 15 years and the updates are appreciated. read more

I went to Family Foods years ago and vowed never to go back as the store seemed dirty. I went today as I just needed a few items to get through the week after returning from vacation. The prices were very fair and the store was much cleaner than the last time I was there. I will definitely go much more often to take advantage of their weekly specials. I am happy to have a neighborhood store with good quality items. read more

Good changes are being implemented! Shopping there last night I saw the store was clean, organized, fully stoked. Meat department was the best I have seen, so I end up buying lots of freshly packed steaks, sausages and ground meat. Deli had everything I was looking for and so did produce isle. They had lots of organic item options for really good price. Also, ready baked food was delicious option for my family dinner. Now I will do all of my shopping here! read more

This place sucks! It's dirty and unorganized. They always run out of items and don't have much of a selection. The place was remodeled and it's still rather depressing and dingy. Couple that with rude customer service and it's a recipe for disaster. Prices are considerably higher than other grocers but that's to be expected since it's convenient and that's where they take advantage of the customer. I don't shop here. Once was enough for me. You r been warned. read more

Go here for a great beer selection. Go here for a great bakery, seriously the donuts alone are worth the trip. Go here for some pretty good sales on off-brand products (think Centrella) Go here for no hormone, top of the line Tallgrass beef. Go here for a throwback, small foodprint grocery store. Go here for old school cashiers. Go here for a solid deli. Don't go here for produce. Don't go here for screaming cheap deli prices. Don't go here for seafood. Don't go here for cleaning products. Don't go here for staples like rice, pasta, etc. Don't go here if your to go to grocery store is Whole Foods. You get the picture. read more

I loved this place, seems like a small mom and pop place, with beautiful meat options for great prices. They also have a really nice deli section with a lot of different things they have made and a lot of cold cut options. The people that work back there on the deli are super friendly! My only problem with this place was with the lady checking us out, she didn't say two words too is and it was our first time in the store so it was a little confusing trying to figure out how they do things so it would of been nice to get some life out of her, you could tell she was about to get off work by how she was acting. That aside I'll be back they have great prices, I glanced around at some of the other things boxed things seemed pricy but I wouldn't go there for that anyway. Glad this place is close to us too! read more

Toms Market - Someone is very excited about seeing these here hahaha - Beer, Wine & Spirits Near Me - Warrenville, Illinois

Produce is unreliable, often bad. When I mentioned something to management, they told me I must not have checked, and do I know how to check for ripeness.... Frozen food has clearly thawed and been left out, and meats cheeses that haven't been properly refrigerated expire before their sell by date all the time. I've had a cashier tell me that she wouldn't buy meat there - after we determined the chicken I was about to buy had already turned rancid (again...within it's sell by date) Basically, I could walk across the street to this place and instead I get in my car and drive to jewel 10 minutes away. I'm really bummed, because this place is so close, but after bringing home ANOTHER bad bag of cheese (which has a month before it's sell by date!!!!) I'm just over it. I've wasted too much money on food that's bad/improperly refrigerated, and management just blames the customer. read more

This place has been around since... forever it seems. This is a quaint and smaller grocery store. It is great if you live nearby and need to run in and pick something up. They also have a fast pharmacy. For the bakery I would give 5 stars. I LOVE their PACZKI! I get them from here every year and they are always equally delicious from year to year. Their specialty breads, cakes, and doughnuts are delectable and perfect for a sugar craving. When it comes close to Lent their PACZKI are always a perfect choice. read more

This is where old ladies do their grocery shopping during the day. The two ladies in line, and the cashier, made it a point to comment on how big (like a Sears catalog!) the fall issue of Vogue was. Anyway, Family Foods is a place I swore off of after quitting my job (different location). But it was my first job, and that was more than ten years ago, and I remembered how good their French bread is, so I decided to stop back in. The bakery goods are still very good and worth going out of your way for. The donuts and seasonal paczki are out of this world, and the French bread ($2.39) and focaccia ($2.49) are my favorite. The prices are fair too. They don't stock their magazines in a timely manner - the fall/September issue of Vogue shouldn't have been up still, but I was happy to have gotten the last issue. The owners, Phil (and Phil Jr., his son), and Paul Salerno were never the friendliest guys, just worrying about every penny spent and watching us like hawks while bagging groceries. Even though they were smug assholes in my days of employment, I did learn the "correct" way to bag groceries (bet you didn't know there was a CORRECT way). Now whenever I shop at Wal-Mart or Meijer I always end up re-bagging my items to conserve on bags and so things don't fall out and roll around the trunk of my car. But since there really is no customer/owner interaction, I can't knock off a star (or five). I didn't buy enough items during my visit to determine if they still uphold the gold standard of bagging. The cashier was a very pleasant older lady, and there was another guy walking around. You could tell he was a smug ass too. Probably a manager or assistant manager - he had that young, "this is my first REAL job" look to him. Oh, and it's definitely worth mentioning that the checkout lanes aren't handicapped friendly! I was able to maneuver just fine, but a very large individual, wheelchair, or mart-cart wouldn't have a chance at squeezing through the "express" lane. The whole checkout area of the store is in desparate need of a makeover. When you walk in, you shouldn't have to THINK about which direction to walk. Overall, this grocery store has that old school charm of being a neighborhood place. It isn't an oversized, big box store and has a reliable bakery. Decent sales on groceries and wine also (Cupcake wines were 2/$12). read more

If you're a Homer and love your beer and donuts this is the place for you! The bakery makes very good donuts on site and they are very inexpensive. The apple fritters and cinnamon rolls are excellent. The liquor department offers a huge selection of local craft beers. The beer selection alone is worth the trip. They also make a pretty amazing Stromboli and decent fried chicken. Good deli selection and great customer service. read more

I heard that this was under new ownership so I went back there today with my weekly grocery list. I was surprised by how much this place has changed! Great produce selection, deli had Boars Head & the meat selection looked fresh. Overall, everything was organized and extremely clean. New owner saw my full cart, thanked me AND gave my daughter a free donut! I miss old school family businesses... see you next week! read more

My family has been ordering the catered Italian beef from Family Foods for many years now. We've even held a "beef-off" with well known named beef restaurants in the area. Family foods comes in with the highest honors with family and guests. As mentioned in previous reviews, this grocer is REALLY working hard to establish a much higher standard than previous owners. All areas of the market have seen improvements. What a great place to find a unique selection of beer and spirits. The Italian beef caused me to write this review, but the actions by the new management is to be commended for their commitment to change that this market has never seen before. read more

I have found that the current owners of what used to be family foods are very incompetent. They keep changing prices as well as not keeping essential items in stocks. Also the locations of products are also continually changing and that makes shopping more difficult. I used to enjoy going there because of the way I was treated and helped. My husband bought a ready m ade meal that had mold on the mashed potatoes. Please still go there but voice up about the issues! read more

Wanted to say thanks for the donuts we picked up for our sons Eagle COH!!! We pre-ordered and worked out to make the donuts fit to look like the American Flag. Very professional. EVERYONE loved how awesome the donuts tasted and looked. Especially loved using the powdered donut holes for the stars inside the blue round donuts for the field. Great job and thanks for working with us!!! read more

Toms Market - Beer, Wine & Spirits Near Me - Warrenville, Illinois

I was given the opportunity to speak with one of the owners today. Nick was very helpful and assured me that he does not condone bad customer service. That store is definitely moving in the right direction under Nick and Rob. The next couple of years will be an interesting development. Thank you for your time Nick. read more

I have shopped at Family Foods for years. The new management has made so many great improvements. I live in a nearby retirement community, and they are delivering groceries to quite a few of us during the pandemic. The delivery fee is very reasonable. Their staff is very friendly and helpful. We are very grateful for this option, especially now. read more

I think there are some really positive changes going on here since the new owner took over. I've been shopping here for 15+ years -- and admittedly, I always thought of it as an old-school market that could benefit from a little more TLC. The new, cleaner, more open layout is very obvious. I'm also grateful that the store personnel are now more uniformly cheerful and upbeat. Don't get me wrong, there were a few very nice folks here before. But now, everyone's just more friendly and consistently professional overall. I'm hoping they'll continue to bring in more organic options -- and I'm *really* hoping they'll soon re-stock the fantastic gluten-free section they used to have toward the back. In general, the changeover has been pretty gradual. In fact as I type this, there's still a decent amount of empty shelf space. But I'm willing to hang in there, and encouraged by what I've seen so far. With the right management, this great little family grocery store deserves many more years as a Warrenville staple. read more

It's fun to go in there, the place is a bit of a throwback, but I have to agree with one of the previous reviewer's, I went in today got a couple of donuts and they were moldy. Seems like something the health department should be able to do something about because it's that consistently bad I would've given it one star, but I really do appreciate the employees read more

Folks when I leave a review,its a true honest review!went to this location this Thurs ,12.00pm,had great experience with bakery lady,walked over with my purchase to pay at customer counter,Had rude customer service guy Eric,said for me to take over to deli to ring up!I told him I was in hurry,He screamed at no for pushing him to check out!this guy should not be in customer service, always grumpy,does not say thanks for coming to family foods!I managed Fast food Restaurant s for over 12years,I f I had an employee like him ,I would fire him Asap;now Stephen is excellent at customer service!I called and complain about this person!I told them I don't need to be yelled at,I go to Jewel if I have to!feel sorry for people that have to shop there! read more

Old dirty and way over priced! It stinks every time I walk by the meat section. I only go there when I have no other choice! I rather go to jewels anytime. read more

They changed owners, and it definitely looks less cluttered and chaotic! But I haven't noticed much difference elsewhere other than the lotto is still out of order. And personally, I didn't notice a change in the meat department - it looks the same to me (I usually look at the ribs, steaks, and sometimes a roast). Surprised to see they kept the two somewhat rude customer reps behind the main counter, like the short, somewhat balding guy who acts cocky and says some kinda rude things to the customers. read more

I've really given this place several chances. I don't really care how old it is on the inside, but I think their prices should reflect that. If you aren't going to update, lower your prices. They charge more than Jewel does. Their cashiers are rude as well...when a regular is shopping there, they chit chat for 10 mins while I'm waiting in line. Then when it's my turn I don't even get a "hello" or "thank you." Why would I want to give them my business? I much rather shop at the number of other neighborhood grocery stores... read more

Entire store smells like rotting carcass. It hits you as soon as you walk in, and gets worse as you near the meat section. I've never seen a grocery store more wasteful in their packaging. Cellophane wrapped bananas? Seriously? The produce quality is poor, and when it reaches an even poorer condition, they discount it and wrap everything in styrofoam and cellophane. I get the store is older, and that's fine, but it's dumpy. Needs updating. The cashiers are not friendly at all. I've been coming here regularly for almost two years (ONLY because it is so close to my house) and I can count on one hand how many times a cashier has said hello, let alone made eye contact. The younger cashiers are a lot friendlier...couple of the older ladies have major attitude. read more

I frequent this store often. I prefer shopping local and supporting the community. Family Foods usually has decent sales on various good quality meat cuts. They also carry Amish farm raised chickens at really good prices. I also go there because they offer a lot of authentic Mexican ingredients including a nice variety of dried peppers that I like to use in my chili and salsa. I see that they are trying to make a lot of positive changes since new ownership took over. Yesterday, I received a courtesy call yesterday reminding me to place my order for a Ho Ka farm turkey for Thanksgiving. It's these little things that make this store feel like community. read more

This is the best kept secret in the West Suburbs. Shop the big guys one week - then go to FF the next to pick up your similar order and save a TON! Wait till you pick up some fresh bakery - and buying a donut just to remember what non comercial donuts taste like again is a great idea. treat your office and you will be a superstar! Pablo, Kathy, Bonnie and Mike W are the neighborhood deli guys - form a relationship with these people and be waited on like a king everytime you come back. they have a new delivery service which can make ordering online easy and save you a trip to the store. Oh one more thing - dont forget the meat department - its super great quality and the butchers actually cut the meat. PS they also have beer, wine and booze! GREAT STORE!!!!!!!!!!!!!!!!!! read more

This is the worst grocery store that I have been too. I have purchased several expired items including fruit, deli food, chicken even freezer burnt vegetables. They sell pass the expiration date and I have even found mold in food purchases from there. The last purchase was the bad chicken which I didn't even complain about because they don't do anything anyway. read more