Have been going to this salon for over 8 years....always friendly and very professional atmosphere....all students and instructors are well trained and detail oriented.... two years ago I met Amanda K...and yesterday had the pleasure to meet Karlie!!!....Thank you for an amazing experience and haircut! read more

I have come here a couple times. First time was to get my hair done for a friend's wedding. Colleen did my hair half up with curls and with a cute little twisty bun. My hair never holds a curl but it lasted all day. Second time I went for a trim and had Colleen again. She was able to squeeze me in on her lunch break and did a great job! She was very professional and gave me tips on how to style my hair different ways. I definitely recommend this place. You can't beat the price either. Male sure you ask for Colleen. She'll only be there for another couple months! read more

Just had a 18inches cut off, then styled by this fiery beauty named Kathryn. Students do the work w/supervision; the wash was like a massage, ill definitely be back. Its been almost a decade since a professional cut my hair and everyone was quite nice. Id recommend coming in for a try, cheap enough. read more

For years I've been working in salons and wanted to pursue the life of hair. On my journey I discovered a school named Toni & Guy located in Worcester, MA. Before jumping into enrollment, I went there as a client to have my hair done. Though I noticed the lack of diversity, I was pleased with the setting and how my hair was done. Though my client experience was decent, my student experience was horrible. After my first 3 months, Toni & Guy was starting to become a regret. Because of how small the school is, I expected all 20 students and the 6 instructors to become family after awhile, but my experience was the complete opposite. The instructors they have in place have no regard for the student body, resulting in a lot of students dropping out. The Director encourages discrimination, prejudice and bias behavior with no concern for the student. The staff use psychological tactics to target students, by bullying them on the floor in front of others and then accuse them of being disruptive. These factors became concerning because as students we are the glue of Toni & Guy. As a school they are receiving Government aid while discriminating on students, forcing them to drop out, hence their low graduation rate. Since beginning at Toni & Guy (4 months ago) I've witness 5 talented hair stylist of different ethnic backgrounds drop out because of how they were treated by staff and Director. I too have fell victum to their ruthless tactics and found myself in their web of write ups and exaggerated accusations. My experience at Toni & Guy has traumatized me. My passion, my drive and my confidence have been altered. read more

I attended Toni & Guy from 2017-2018, it was hands down the best thing I ever did for myself. The school gave me an excellent fundamental knowledge that extended outside of just hairdressing. The teachers are all knowledgeable, the admissions team works their butts off and gives you unlimited support after you've left, and the brand gives you a family for life. On the salon service side, you need to understand that this is a school and students are still learning. They are under the supervision of stylists who are not only licensed hair stylists but also licensed cosmetology instructors. Over all, I would recommend this school to anyone looking to give themselves the best chances at a successful career in the cosmetology field. read more

I went to Toni & Guy in Worcester for I wanted to experience a day at this salon. I was thinking about attending this school. I had such a horrible experience here that I will be looking into other schools. I went to this salon to get a partial foil, trim and a blow dryer. Online it states that the student doing your hair will be supervised. I only saw the teacher twice. Once at the begin, which she was not very friendly and in mentioned to the student if the teacher was having a bad day. I saw a different teacher at the very end, which she also wasn't very friendly. I was told to leave a 3 hour window because they are students and take longer. I was sitting in the chair getting foils in my hair for 2.5 hours and another girl had to come and help the student out to finish not the teacher. My hair was so over processed from all the color that was put into my hair. I asked the student many times are you sure this is a partial foil and is the teacher going to come over and check. The student assured me that it was. I was running out of time and after she washed my hair a brush was not able to even go through my hair. I was so discussed I said I had to leave before more damage was done. I left the salon without a cut or a blow dry. I went up to the front desk to pay for one service that was done to my hair. I was informed that the cost was going to be more now because of all the dye they put into my hair. I explained that I didn't get the services and the receptionist had an attitude problem and told me they are students. The receptionist knew I was very upset and should have gotten the manager at that time. I left so up set and my hair started to fall out when I got home. I went to blow dry my hair and noticed it had shades of orange and purple in my hair. I called the salon to explained I wanted my money back because I needed to get it fixed now. Toni &Guy would not give me my money back and told me I could come back for them to fix it. I ended up going to my hair salon and I had to cut my hair to fix some of the burnt areas that were over processed. I will never go back here again!! It was a very upsetting day knowing that this was the salon I wanted to go to and to find out that you are not getting what you are paying for as a student there either. Half the girls where just sitting on their phones not working on there manikins. read more

I'm an alumni, so I have seen the work they do. It's overall very good, although it depends on who does your hair, but keep in mind, they're students and they're still learning. The instructors are very friendly and helpful, and prices are great. Speaking as an alumni who is now licensed, I can tell you that it really means a lot to get clients while you're a student, so by all means, go get something done, even if it's just a conditioning treatment or blow out. read more

I went to school here for their cosmetology program and learned a lot in just 7 months. All the instructors are very attentive and helpful. Love this place! read more

Toni & guy is the worst hair salon I've ever been to all the student have very inappropriate convorsations there stations where horrific food and drinks everywhere there was hair all over the floor that no one cleaned up the entire 4 hours I was there they don't treat us clients respectfully the stylist I had cussed at me when i told her I would not be buying any products that day there so over priced and on top of that they messed up my hair and wouldnt fix it they said if I wanted it fixed I'd have to pay again like what the heck and how on earth do u mistake pink for red read more

I have to totally agree with Leasah S. I have NEVER been so disappointed in a credentialed staff of instructors and director. Having a friend (who is a former educator for TiGi) highly recommend the academy, signed up for the Worcester Academy. PLEASE...if you are able to drive the extra time to Braintree do so! I wish we had listened to that advice from others. The staff has total disregard for the feelings of students and breaks them down with personal insults, snide remarks and total disregard for the WHOLE profession, not just the mechanics. To walk out day after day feeling totally defeated and that being there just didn't matter is unacceptable. Most of the instructors (and I use that term loosely) still haven't progressed past their high school mentality and drama. It is UNACCEPTABLE to insult other students, it is unacceptable to play favorites and allow some to wear and do things while others who are at the same level is not. To wrap it up, save yourself the aggravation, the insults and enroll in Braintree or another school. read more

I have been to Tony & Guy quite a few times. The students and instructors are fine. The receptionist is the worst. So unprofessional and rude. She talks real fast, never looks at you and always tries to charge you more that you owe. Her looks are scary, pierced tongue, long witchie hair and tatoo's everywhere. I thought a place like Toni & Guy would be strict at having a more attractive and professional receptionist because of her being the first one you converse with when entering. read more

I had the worst experience at this salon. First off, the receptionist was extremely rude and inattentive. I went to the salon because of this site and the 50 % off coupon. I went to the salon for feather extensions that I was very excited about. I asked my hair stylist and the supervising teacher if I would be able to use the 50% off coupon and they said of course yes. However, when I went to pay for my two extensions (20$ for each but with the coupon it would be 20$ for both) and the receptionist said it would be 40$. I told her my stylist and the teacher both said I would be able to use the coupon otherwise I would have only gotten one. Not only was she extremely unforgiving but she actually MADE ME GET THE FEATHER REMOVED. HOW UNSANITARY! They are going to reuse the feather on someone else's hair after they already attached it to my hair. I have never seen such poor customer service in my life. The customer is always right especially when two other staff members were the one's who informed me I would be able to use the coupon. I am utterly blown away at the way I was treated and at the fact that they are actually going to put that feather in someone else's hair. SAVE YOUR MONEY, go somewhere else! read more