I have a classic (expensive) Burberry Coat sitting in my closet collecting dust, I'm less formal…read morethese days. Solution: Convert the trench coat to a trench jacket, maintaining Burberry proportions and not ruin the coat. Mr Vargas is a Master Tailor. He was able to shorten the coat (and liner) while maintaining proportions and fully functionality. Guillermo Vargas is much more than a Master Tailor, he is an Artist who understands Design. Highly recommended, you won't find anyone better

I wrote about Guillermo before, but I used the word "code" and it was supposed to say "coat." I've…read morebeen back since and have never been displeased. Genuine gentleman and a great tailor.

Very helpful and well educated staff. Joan is wonderful and a huge help in learning the embroidery…read moremachine and options within them. Thank you

I returned a sewing machine lightbulb that didn't work and never received the $ back in my account.read more

Thy work they did was great. But the communication is not good. I called multiple times with no…read moreresponse. They only take checks and cash. Be prepared.

I've had issues with Alterations, wildly, varying pricing, and most importantly, the ownership…read morechanged I guess? All of a sudden they were closed and they had a bunch of my stuff. I spoke with the landlord and then they reopened, but once I got my remaining things, I decided I would not go back. Too unpredictable.

Overpriced with terrible customer service. Purchased the identical suit and pants at Macys along…read morewith three shirts and a belt for less money than they wanted for the coat and pants. Had an appointment, but they proceeded to help others arriving after me for 20 minutes as I stood waiting to be acknowledged.

Walked in today at around 12:30pm and spent 20 minutes looking around waiting to be helped…read more Honestly waiting to just even be acknowledged. Looked like some of the employers were helping others, while others looked to be standing around BSing with each other. It really upset me and my husband that we were not even acknowledged, even when some of the employees made eye contact with us. I've worked retail, but even if you haven't, a general courtesy "I'm with another customer but I'll be with you shortly" is proper protocol. I imagine no one from corporate will read this, but take heed fellow Yelpers. There's a handful of local shops to go to that I bet will give 10,000x better service like Surmesur, Larrimor's and Vestis.

Sergio did an amazing job on my military uniform. I could tell he really took his time and handled…read moreit well. I will definitely be coming back in the future. I recommend anyone who needs military uniforms tailored to go to him.

I've used Sergio for tailoring of suits and shirts for well over a decade. Once I even took a…read morethick leather winter coat to him and asked if he could put in a zip-in warm thermal lining - I've never had a request that Sergio couldn't handle.

I have been taking my clothes to this business for a number of years…read more The staff members are always polite, friendly and experts at alterations. There is also a 10 day period to return any items that are not as requested, and will be repaired at no cost. Definitely recommend!

Today I drove an elderly family member to this shop and waited in the car. They went in with their…read moretwo items. When I saw that they were being waited on I called to say - the item is cleaned, becuase I had cleaned it. I provided the elderly person my credit card and said that if they needed to they could just pay the additional fee. But we did not get that far because the elderly person said to the desk people - "she said it's cleaned" and the response to their old and frail person was, "you lied." So they left shaking and I went in. I was immediatley told that we are barred and can never return. From my career I consistently hear negative comments about the rudeness of the staff. Seeing an elderly person shake at being called a liar was not okay. I am sharing so that the staff either take ownership of their anger or to warn others.

Not to be confused with Men's Wh*rehouse which, if we're being honest, should be for women too…read more It's expensive but it's a friendly and decent place to buy suits. Of course it's a big chain but in Pittsburgh there are a massive array of places to buy nice men's clothing. I needed something in a pinch so we were glad it was here out in the suburbs and service is definitely friendly.

I visited this location, along with the Ross Park and South Hills location and man am I…read moredisappointed. I came in to book rentals for my wedding next year and the service that I received from not only the regular employees, but also the store manager was absolutely disgusting to say the least. In the past, I hadn't had many bad experiences with this location but they seem to have cleaned house and completely redid their staffing. Josh didn't seem to know what he was talking about, Mike wasn't very helpful and couldn't give me direct answers to any questions, and the manager Jenn on this specific visit was just very rude and passive aggressive. I went in with my fiancé knowing exactly what we wanted, as we had spoke with someone at a bridal show in January and had randomly visited the South Hills location during a shopping trip about a month ago and decided to actually look at what was offered for rental packages. We were very pleased with what was offered and just needed to make sure that our groomsmen were okay with renting what was going to be needed and see if everyone actually needed to rent all of the pieces or if they had a suit that was similar and just needed a shirt, vest, etc. When we went to the Robinson location, we spoke with a few people, including the store manager and she brushed off all of what we had wanted and made our plans sound small and stupid. We ended up not booking with Men's Wearhouse and went to Top Hat Tuxedo in Fox Chapel, where we were met with overwhelming support and kindness - unlike this location. I can tell that the manager walks around on a high horse and i'm not sure why. The store was dirty, the staff was undertrained, and the manager was rude. I hope other people have better experiences than we did, but yes, a 1 star from us, and some advice to any engaged couple seeing this - DON'T BOOK HERE. The manager will make your feelings and ideas for YOUR wedding feel invalid and small. It's your wedding, not hers and not her employees. If they treat you the way they treated us, go somewhere better. Top Hat Tuxedo was great.

Mihn was very helpful and did beautiful work. Michael is personable and very friendly. They were…read moreboth a joy to get to know.

I have never been so disappointed in a service or company. I went to Minh to have alterations done…read moreon 2 dresses. I went in at 5:30 on a Monday night. I was in a bit of a time crunch and thought she was my only option. After trying on my 2 dresses she gave me astronomical quotes for what it would be. I immediately regretted it, but didn't think I had any other option so I paid the $519.95 that was asked. After I got home I realized that that really wasn't a feasible option for me, especially being a single mother. I went back to Minh at 11:00 am the very next day and asked for only one of the 2 dresses back and explained that it was just way out of my budget. She then told me I could have my dress but I had to pay her 50% of the quoted amount. That quoted amount was $300 for a hem and taking the bust area in about an inch. I told her I was only taking one dress, not both. She did not care. She said she already did a service. She was rude and her husband even said "You have to pay her". I BEGGED her not to do that. She said its her policy and her sign says "Cancellations are subject to 50% fee". While I completely understand having policies in place, she didn't even have my dress for 24 hours. Not a stitch or cut or any alterations were done at all. I also informed her that the sign says SUBJECT TO which does not mean she HAS to charge me that. It is a discretionary amount. I told her I would pay a consultation fee or something that would equate to the 30 minutes of time I spent in her store but she said NO. The charge was absolutely egregious. I was literally robbed. I will never be ok with what she did. I will never recommend her to a single person ever. My 73 year old Mom went to the store to ask them to show me some grace and give me my money back and they called the police on my mom and physically put her hands on and shoved my mother. This family is the highest level of disturbing and should be shut down. Side note, there was a gentleman in the store that heard me literally sobs and cries for help and even offered to pay for me. I just want him to know that he was a sweet sweet man and that meant so much to me, but that woman doesn't deserve a dime of anyone's money. I would like the $250 back that she charged me to hold my dresses for 17 hours. I also want to emphasize that I was really overwhelmed and felt like I had no other option. I needed one dress within the next 3 weeks. AND I was only trying to ask for one of the two dresses back. I was still supporting her business.

They do a good job cleaning except they are pricey. Unfortunately, they also don't care about…read morebusiness because they lock the doors at least one or two mins before actual closing time, if not 5 mins before closing. Twice I've come and they wouldn't let me in. Not only that, one of the times there was another guy standing at the door trying to drop off as I well. It's not like this is a department store or some big corporate conglomerate, so I'm sure the owner wouldn't be happy about that. Just seems like no one wants to work around here. After I pick up this last batch, I'm taking my business elsewhere.

I have been going to Diane Cleaners in Moon Twp for over 20 years. I have always received…read moreexceptional service. I recently brought in an expensive velvet Men's Jacket to Diane Cleaners. The jacket in error had been left out in the rain in a garnet bag for two days - in the bed of a pickup truck! Owner Charlie painted a bleak picture on restoring it. When I picked up the jacket, I was blown away! Charlie worked his MAGIC. AMAZING, it looks brand new. Forever grateful. Thank you.

They have a really good yarn selection, from big names that are affordable in sweater quantities to…read morehand dyed shop specials from local dyers. They also have an excellent selection of knitting bags in all kinds of sizes and prints. Service has always been really friendly, whether I've been there for a yarn crawl or for a random visit. The initial vibe always makes me think their target audience is older and more conservative, but on closer inspection there's plenty of nods to younger customers and liberal viewpoints - the AnthroCon yarn sampler was my favorite example, and there's plenty of rainbows and nerdy stuff on display.

Nice owner, great yarn. Very helpful staff, classes, and a great community. It's a great place…read morewhether you're just beginning or a very experienced knitter or crocheter. Highly recommend.