This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.

When I adopted my dog, he was a still happy rumbustious puppy that needed a lot of training…read more Jenina took me under her wings, and taught me how to understand dog's behaviors and how to connect with them. I'm grateful of her.

I deleted my initial review - however I am extremely shaken up from my experience that was far from…read morenormal. During a scheduled walk, the walker lost my house keys, which had my full address labeled on them. I was in therapy and unable to respond for about 30 minutes. When I did, I had to explain that the keys were labeled with my address; only then did the company bring up calling a locksmith. As a result, my 10-year-old dog was left outside with the walker for an hour, and would have been outside for much longer if a friend hadn't picked him up. It took 3 hours to resolve this issue. The company did pay for the locksmith, but communication was limited unless I initiated it in regard to status of the locksmith, and the owner said she would look for the keys but did not. I was also charged a cancellation fee on a separate day, despite explaining I cancelled because my grandmother had passed away and I had stayed home from work. They also charge $10 extra for "a late booking". Based on this experience and the safety concerns involved, I would not use this service again. The owner communicated with me respectfully but again my safety (single woman living alone) and my dog's safety were jeopardized - while the issue was resolved I'm shocked it happened in the first place. I'm sure this company delivers great services outside of this mistake but I can't keep this to myself as it was extremely upsetting and has NEVER happened in my 10 years of being a dog owner using multiple services.

Contacted. The 45 minute meet n greet was bizarre at best, neither of the two interacted w/my pets…read moreor myself at best, the one w/a clipboard struck me as odd, the other w/the Mellenial Smile seemed quite inexperienced. Not a good fit for my needs. Perhaps a sitting service for stuffed Walmart animals.

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

Well went back this weekend. So yummy got cookies this time lemon and sprinkles so deliciousread more

I was in a tight spot with my puppy and 2 cats needing to be watched over while the wife and I went…read moreout of town. Annie and David really saved the day! This was our first time using a pet sitter and we couldn't be happier. We got calls / texts / photos updates while we were away. Our puppy looked so happy on the walks with the other dogs. Communication was great and care for our pets was top notch.

I cannot say enough about Puppy Pronto. Steve and Melissa are as good as it gets when it comes to…read moreanimal lovers. They love what they do and it shows. If you are need of dog walking or pet-sitting you've come to the right place. A couple weeks ago I was leaving town and needed to board my 10 month old puppy. I was planning on taking him to the vet, although I know he doesn't get a whole lot of attention there. I happen to have found Puppy Pronto online the day before so I called and spoke with Steve over the phone. Right away I could tell Steve and Melissa were really great people, and the best part, they're not-so native to LA which means they aren't annoying LA snob types.... so I guess you could say I took a chance. As expected they boarded my 10 month old puppy for an entire week and took wonderful care of him. They even updated me with photos while I was on my trip. They have 2 dogs of their own and brought my dog Winston along for the ride. He played all week and spent the afternoons at Lake Hollywood park. When I returned from my trip my dog was happy and I was very pleased. I am so happy I found them. If you are in need of pet walking, boarding/sitting I would 100% give Puppy Pronto a try. I really have to believe that you will be as pleased with your experience as I was with mine.

Great Service, great people, and very trustworthy. Used them twice in the last month to try them…read moreout and will be using them again.

We've trusted Walk Fido with daily walks for our high-energy Goldendoodle, Riley, for the past…read morethree years, since she was a puppy, and they've been absolutely wonderful. Riley always came home happy, tired, and well cared for. David and the team have always been reliable, kind, and genuinely cared about Riley. David would always go out of his way to offer advice and check in if he noticed anything during their walks. As someone who works long days, I completely trusted the Walk Fido team with access to our home and they really cared for Riley beyond just taking her for a walk. I'm so grateful to Walk Fido for helping care for Riley over the years. We highly recommend them to anyone looking for a team that truly cares about your dog!

Cannot say enough good things about David and his team. I adopted my dog on a Sunday, messaged him…read moreon Monday morning and he was there that afternoon for the assessment. My dog went on her first walk with them that Wednesday. As a first time dog owner, I was incredibly unsure about the entire process but David made everything so easy and was incredibly reassuring. I've since left the LA area but would still recommend Walk Fido to any of my dog owner friends there.

I can't say enough good things about Anna Marie and Matthew! Working with a foster pup comes with…read moreits own unique challenges, and they've been so patient, knowledgeable, and supportive every step of the way. From the very beginning, they took the time to understand my dog's personality and needs, and created a training approach that actually works for him--not just a one-size-fits-all method. I've already seen such a huge difference in his behavior, confidence, and overall happiness. What I appreciate most is how they've also helped me become a better, more confident handler. They explain everything in a way that's easy to understand and always make sure we feel set up for success. If you're looking for someone who truly cares about your dog and goes above and beyond, I highly recommend them. My foster pup is already on his way to becoming the best version of himself thanks to their help

I'm so long overdue in writing this review for our beloved Happy Heart Pet Care! I don't even know…read morewhere to begin in describing how much I credit Anna Marie and Matt for supporting and caring for my girl Moxie (and honestly, me too). I adopted Moxie at about 6 months old after she was found wandering the streets, and she came to me with a lot of anxiety, reactivity, and gaps in early socialization. We needed real support, structure, and patience. On top of that, I work 12-hour hospital shifts, so finding a place I could trust--somewhere that would care for her with the level of love, safety, and consistency I wanted--felt impossible. Then we found Anna. Anna is extraordinarily knowledgeable about dogs with trauma histories, reactivity, and anxiety. She balances structure and boundaries with genuine warmth so Moxie feels safe and gets to live her best dog life. She helped me understand my own dog better, taught Moxie how to regulate and interact in healthier ways, and created a routine that transformed our day-to-day. Matt is equally wonderful--gentle, attentive, and always in tune with what each dog needs. She is also incredibly flexible with drop-offs and pick-ups, which is absolutely essential when you live and work in Los Angeles. Her reliability and understanding have made it possible for me to manage long hospital shifts without worrying for even a second. Moxie has a forever Auntie in Anna Marie, and Anna will always have my deepest gratitude and love. If you're looking for someone who will love your pup, keep them safe, understand their quirks, and support you as an owner--Happy Heart Pet Care is truly the best there is.

I found Eastside Petsitters back in 2011 when I was looking for someone to take care of my diabetic…read morecat. Trace was Alistair's petsitter for years, giving him insulin shots twice a day. I knew Alistair was in good hands and I continue to trust Trace to take care of my current kitties. He's caring, reliable and responsive. I appreciate the picture updates. Strongly recommend Eastside Petsitters and Trace!

Wow ! I cannot recommend Trace and Eastside Petsitters enough. Over the last few years, Trace has…read moretaken excellent care of my cat. I received daily photos and check ins, and whenever I returned home, sometimes from extended business trips, my precious cat was extremely well cared for and in high and loving spirits. This is the pet sitting service I recommend to all my friends, and was recommended myself by a dear friend. There aren't many people I would trust to take care of my sweet cat, but these guys are truly the best. Thank you for your years of taking care of my precious kitten, we'll miss you in NYC !!