I wanted to like K9 and I hoped it would work out, but it didn't…read more Keri is great. I think she is a sweet girl, but I think she needs to better screen her walkers. I live in a tough neighborhood and she was the only walker I could find to service my dog. She came and visited, everything was great. She turned over the walks to Becky and although she stayed in my house with me during our initial visit for like 30 minutes with no signs of symptoms, she randomly became allergic to animals. At least, that was her story in our daily journal... Keri told me she just didn't want to take the job. Either way, it left me in a bum rush pickle to find a dog walker last minute after it had taken me 3 weeks to just to find K9 Cuddles... Thanks for the 2 weeks, but it would have been better to say no in the beginning if the walker wasn't a guarantee.

I recommend Kari for anyone needing..... a pet sitter, house sitter, take dogs to the vet, dog…read morewalker or anything else to do with your pups. I trusted Kari to house and dog sit for us for 11 glorious days. We came home to two of the happiest puppies I have ever seen and the house was in perfect condition! The only problem we had was our dogs were so depressed when she left! She even slept with them in bed!!! I can not speak more highly of Kari and I will never let anyone else take care of our pups again!! Thank you Kari for being so fabulous!!! Laura WWW.FABULOUS365.COM

I was supposed to start getting personal at home training for my dog and the dog trainer left me…read morehanging.. never showed up for our session or even bothered calling or texting...

From the owner: Dog Training Obedience…read more behavioral training Protection CGC training and testing Agility/ Lure Coursing

I have been trusting South Park Doggie with my Teddy since he was 6 months old. 2 years later, he…read morestill gets excited every time I drop him off. The staff have been kind, instructive, and patient with his puppy energy. I know that they have his well being as well as the other dogs' well being at the forefront of their operation. Whether he's using their Daycare services or Staycare options for boarding, I know he's going to have an active, fun, nurturing, and treat-filled experience. I appreciate the love and attention all the staff provide to the pups and the creative arts and crafts and events they plan and execute for the benefit of the pups and us pup parents.

My dog Beignet LOVES this place! They're the absolute best. So sweet to him and all their dogs. He…read moregoes for daycare as well as boarding. I never worry when I'm away because I know they're taking amazing care of him! And they do the best photo shoots!!!!!

I try to participate in their monthly pack walks. It is the best structured walk with my dog with…read morethe training exercises they do during the week. It amazes me how well my dog Mango does during these walks. So glad we found them.

Best people ever!!! Really nice and professional!! Plus they do group walks to help out a local…read moreshelter.

I recently had to had my two cats out of the house for the day while they worked on my house. I was…read moresuper nervous about having to board them, but I feel good about having to use Paw La La again in the future. All staff I spoke with were friendly and helpful. They also sent me pics (small fee) and were responsive to emails during the day as I checked in on the cats. I have one cat who is so skiddish and even he allowed them to pet him during his stay. They have a complete separate room/area for cats. There are one or two spots in front. Thankfully the times I went I was able to quickly park there; because that particular area is nearly impossible with parking.

We love boarding at Paw La La ! We've been using their boarding services since 2023 where we met…read moreDawn and her wonderful team. She last boarded on January 2026 for 10 days and I felt it was an eternity missing her everyday but she was in her own little vacation. She attended birthday "pawty" meet so many furry friends. I love seeing the IG stories knowing she was having a blast. However, the best thing of it all is since she began boarding at Paw La La I've noticed a huge improvement in her social skills when we are out in public. She's always been a good girl but now I see her more aware and less hyperactive when she's other dogs. Socializing and playing with other dogs has definitely helped her. Communication with the staff is has also been easy since I do check-ins through texts and or call .

After an issue with bringing our dog to Petsmart Hotel, we found Crystal last minute and she…read morewillingly helped us sit our dog for 3 nights!! She was amazing. So experienced with pets, especially our stubborn boy. I felt safe and comfortable that he would be taken care of as soon as I met her! She sent us pictures and videos and updates of our dog, and we are so grateful. She took him on walks and fed him treats.. we will definitely choose her in the future. Highly recommend!

Crystal Pet Hotel always offer excellent pet care. Flexible schedule and great accommdation…read more Absolutely recommend her. My cat also seems very happy.

I've been hiring Micky for years and I am so grateful to have found this amazing cat boarding…read morecompany. Micky is very compassionate, attentive, thorough, patient, and knowledgeable. I always feel at peace and confident my cats are getting the best care when I travel. Micky has even helped me with catification suggestions for my home which has given them more enrichment and a happier life. Thank you.

I'm on call for work business trips and Penny is always there for me on short notice. She treats…read moremy feline family like they are her own. She's taught me so much about cat care and psychology and she has made me a better cat parent. Her home is catified and very comfortable, perfectly suited for cats. She sends me cute videos and updates and honestly I think my cats like her way more than me lol. Penny is a diamond in the rough.

The owner and staff are truly exceptional. They are professional, attentive, and incredibly gentle…read moreand loving with the dogs. You can immediately tell how much they genuinely care about every dog that comes through their doors. The facility is so much ! more than a boarding place. It's like a doggie park and vacation all in one, with plenty of opportunities to play, socialize, exercise, and have fun. It gives you such peace of mind knowing your dog is not only safe and well cared for, but also happy and enjoying their time there. I highly recommend them! Prices are fair.

My dog went to South Park Doggie for over five years, since he was a puppy. It was his home away…read morefrom home. Then Best Friends Pet Hotel bought the location, and it has gone downhill fast. To be clear, this is not about the staff. The people here are excellent, they genuinely love these dogs, and they are the only reason the place is still functioning. My issue is entirely with corporate. What has changed since the acquisition: The longtime manager was let go with no explanation. There is no full-time manager on site anymore. The new manager splits time between two locations. Business hours were changed with zero notice to members. I dropped my dog off Thursday morning,8/27, and only found out when it was time for pickup. No E-Mail went out. It is now 9/4 and corporate still has not notified members directly. The staff themselves had less than 24 hours' warning. The hours advertised are wrong. The actual hours are 7 a.m. to 7 p.m. on weekdays, and the location is closed on weekends. Check before you make the trip, because the posted schedule has not been corrected. Here is the real problem. Regulars buy prepaid monthly packages. I still have about eight sessions left that I paid for under a schedule that no longer exists, and I now have to rearrange my workweek to use them. Selling packages on one set of hours and then changing those hours mid-membership, without notice, is unacceptable. The dogs feel it. Longtime owners are already looking elsewhere, and my dog is losing the pack he grew up with. And when a business cuts its hours, staff hours are usually next. This team deserves better than that. I recommended this place to friends and family for years. I can't anymore. If your prepaid package was affected by the schedule change, consider filing a complaint with the BBB. Until corporate communicates with members directly and honors what it sold, I'd look elsewhere.

My girlfriend and I have been working with Jenina at Smart Paws for a month based on a glowing…read morerecommendation from our neighbor who worked with her. Jenina is outstanding. She is a detailed, positive dog trainer, who is also great at training us, on how to properly walk our dog Charlie. He had issues barking at other dogs and thanks to her he is becoming more calm and we have learned how to work with him to curb his behavior. It has come to our attention that there is another dog trainer in the area who got a similar company name to Jenina and he is awful. Some of the criticism of him has been accidently hurtled at Jenina. This is truly unfortunate for her and I hope the facts come to light!

This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.