I booked a tour with Rogers for a day when our cruise ship was stopped in Cabo. A hurricane…read moreprevented us from docking at all in Cabo. I contacted them to cancel multiple times more than 24 hours in advance of our scheduled tour, but they refused to refund our money. Their refund policy states that I should get back 80%, but it's been months and I haven't received anything. They probably would have had to cancel the tour because of the weather anyway. Don't use this company!

We booked a private tour for 6 people on the Roger's website, and we were coming in on a cruise…read moreship with an overnight stop in Cabo. Knowing it's a 20 minute walk from the place where the cruise ship tender drops you off to the place where the tour boats dock, we decided to scout it out the night before. The email from the company instructed us to check in at the Roger's office ("kiosko 2") to ensure we got the correctly-fitting snorkeling gear, so we went looking for the office using a map from the Roger's website and Google maps. We tried inputting the exact address from the email and asking everyone we could find at Puerto Paraiso mall, but when we went to the alleged office location, nothing was there. As a last ditch effort, on the way out of the mall, we paused and asked a random guy at a booth with ads for tours (mind you, nowhere did it say Roger's on it)! This booth was NOT located in the same spot indicated in the map on the Roger's website. However, this guy was somehow able to look up our reservation, and it was legit because he knew my name even though I never said it. He told us to just meet at the dock the next day - not to even worry about going to the "office" (wherever it may be). So that's what I would advise any future travelers to do - just go to Dock D, which isn't hard to find. Ahead of time, I had emailed the company and asked if I could add additional people to our tour and how to pay for them. I received a response indicating we would need to pay 35 per person and they could either send me a PayPal account to put the money in, or we could pay at the dock. When we got on the boat, we inquired about the two extra people and were told to pay 40 dollars. Thankfully I had the email from the company and I disputed this. I was given a roundabout explanation about how the corporate office is somewhere else in Mexico and sometimes there's miscommunication. This felt like an attempt to con more money out of us, but to their credit, they did honor the emailed price. The tour itself was great. We had Jonathan as the guide and Memo as the boat driver. Jonathan had great English skills and was knowledgeable. Our kids got to drive the boat, which had them laughing hysterically. They also dropped a couple members of our party off to snorkel in a designated spot, and the snorkel gear they provided seemed nicer than the cheap stuff we brought. At the end, they offered to drop us off closer to the cruise ship to help us avoid the 20-minute walk, but said it would be a $2 dock fee per person. We did take them up on that, as we had small kids in the party and didn't want them to have to do the walk in the hot sun. They do take pictures during the tour and offer you the chance to buy them at the end. Technically this is mentioned on the website, so it's not surprising. However, I will note that they offered us a discount on the photos at the end if we left them a review - lowering the price from 80 to 50 dollars. So, take that into account when you read other reviews. We declined. I recall when I was researching tour options that some other customers had mentioned their tours being outsourced to other people. There is definitely something odd with the "company." It presents itself on its website like a small business and frequent references are made to "our boat." But when you get to the dock, nothing says "Roger's" - no signage, no uniforms, etc. There's also more than one boat - another party was checking in at the exact same time as we were with the same people. It's almost like they've been bought out by a bigger conglomerate of tour operators. Perhaps this explains the conflicting information in some spots (i.e., the email confirmation saying to check in early at an office but a guy at a random kiosk that doesn't say Roger's on it somehow having our reservation and telling us to just go to the dock). Overall, we enjoyed the tour itself, but the issues with finding the location and being asked to pay different fees than we were quoted were off-putting.

We did two excursions with our cruise line that was coordinated with this company…read more The first we did was the electric bikes on the beach. The tour guides were great. They helped orient us to the e-bikes and helped us when we were having trouble staying steady on the bikes, especially on the loose sand. We also did a second tour the next day with the camel experience. It was very nice. We got to take pics with the camels and take a ride on them to the beach. After both excursions we had a Mexican lunch that consisted of mole chicken, ribs, rice, beans, salad, veggies, watermelon, fries, fried chicken tenders, cheese tortillas, beer, margaritas, tamarind water and hibiscus tea. At the end of the e-bikes we had a brief tequila making session at the end with tastings of tequila. After the camel experience we got a tutorial on how to make a corn tortilla like they did back in the day and tequila tastings. We got a chance to buy pics but it was super expensive. The first day we paid $60 to get pics and a video of the excursion. Today we paid more than 3 times that amount for pictures and video after the camel excursion. I asked why and they said it was a different event so the prices differed. If pics were not expensive as they were, I'd say this was a top tier event. The tour guides, food, drinks and experience were awesome!

My relatives recently gifted us with a dolphin experience in Cabo and unfortunately I did not do my…read moredue diligence and read these reviews from my fellow Yelpers before our trip. The company Cabo Adventures is a total scam and preys on vulnerable families. I will NEVER use them again for any other activity despite us coming to Cabo every year. I encourage every one from Yelp not to use them as well. Each ticket cost over $200 per person to be part of a group dolphin experience. This is not even private. A child MUST be accompanied by an adult so that forces more people to join. You think after spending over $800 for 4 people they would treat us like royalty right? WRONG. They do not mention any photo pricing online because they don't want to scare you away before you purchase your tickets. But let me tell you, it's an all or nothing photo package (you cannot pick a few or buy per picture) and it was over $500!!!!!! The b*tch working at the photo center must get off on making kids cry because when you call her out on the ridiculous prices, she shuts off the computer, takes her booklet, and says "ok good bye, there's the door". They do not negotiate at all because they know you have no other option. It's truly heartless. How insulting after we just spent $800 just on the tickets for a 30 min SHARED experience. They allow observers who are not doing the dolphin experience but they conveniently put them far away from where the dolphins are so it's impossible for them to take any pictures or video. Note: females you are NOT allowed to have anything in your hair such as hair ties or clips which there is no mention online or even when you check in. They don't give a reason why and it really sucked because the day we went it was super windy and our hair went everywhere ruining a lot of the photos plus making it hard to see in the water with hair in your face. My poor daughter had to take out her cute braids :/ Many other great and reasonable experiences. Go elsewhere and do NOT support Cabo adventures. Shame on you guys. UPDATE: I'd like to respond to the manager Lorena who tries to justify these ridiculous prices instead of listening to her customers' feedbacks and making adjustments. No, it's not optional to get the photos because what's the point of doing this experience if you do not have pictures to keep as memories? Yes, I understand there's safety regulations about not having cameras with us in the pool but forcing bystanders not in the pool to be over 100 ft away to take pictures which will be blurring, you leave us no choice but to purchase the photos. Nobody is asking for free photos but charging $500 is a scam. Even Disneyland only charges $80 for unlimited photos for a whole week! And respect gets respect. After spending over $800, YOUR employee is the one who was disrespectful to me first with her attitude about the price and not even trying to talk to your supervisor or work something out with me. Clearly, you only care about profit, not about customers leaving happy or having a good experience.

We just completed our second adventure with Cabo Sailing and it was as perfect as our first trip…read more We got great communications in advance, met at the dock and they had us board a few mins early. We met Israel our Captain and Raul. They kept saying "for the next 3 hours, this boat is yours" and we had the best time. Our previous trip was more focused on swimming and snorkeling but this time we wanted to see the whales. We enjoyed every minute on the boat. We were pampered and cared for, they provided lots of info but were never intrusive. We had great drinks all day followed by a lunch (some reviewers called it a "snack" but I feel like it was so much food and plenty for lunch). We LOVE Cabo sailing and can't wait to come back for a third time! Thank you!

Best sunset sail yet 12-12-205! Small boat with a few of us and wonderful Captain and crew! Highly…read morerecommend. We booked through our cruise excursions. But when traveling to Cabo, highly recommend Cabo Adventures Sunset Sail!

What a great day! Speed boat ride. Snorkeling. Paddle boarding. Motorized scooters. We were even…read morelucky enough to see whales! So many. It was awesome! Easy to buy tickets online. Easy pickup walking distance from our hotel. Great guides. Ended with a homemade treat too before transportation home.

Had an incredible experience on Baby Bolaz with our party of 7 for the half day ride…read more From the service, food and beverage, fun water accessories available during our time at the cove, we were very impressed!

The world's worst tour experience! The boat is over sold and the too few seats are supposed to be…read more"family style." What that means is that you must ask strangers to slide over so you can sit. If you are a family of five, it means to sit, you may have some members on the top floor others at random tables. They oversell the ship especially around whale watching season. Avoid this tourist trap!!! Do not believe the tour operators at your resorts. The boat is okay and the food smelled good, but you will be standing for two hours or seating cramped with close to 200 strangers with only about 150 seats, half of which are benches with no backs. If the operators weren't so money hungry and full of spiteful greed, the tour might have been nice. Say they sold the ship to the true seated capacity. The horrible captain made an announcement asking people to scoot over. Families with kids or the elderly (the majority of families) were not interested in moving. I wasted too many precious vacations hours on this tour. I wasted too many precious dollars on this waste. If negative stars were ever an option this would be it. This tour is horrible, horrifying, horrific, abominable, awful, terrible, tragic, and all other adjectives that express regret and anger. This tour will lend to the ruination of your vacation day. Avoid it like the plague. Avoid it at all costs. I rarely write such negative reviews but today is that day. I wish I would have trusted my intuition and gotten off. Should have just jumped overboard. Sugar Honey Iced Tea show writ large. Negative stars and damn sure would never ever ever recommend!

The sunset cruise was pretty awesome. The drinks could've been stronger but the experience was…read moreamazing. We got to see the watch and get great pictures.

We absolutely enjoyed our time, we were booked with another group of three gals. Are small group…read morewas a good time! Our guides made this experience exciting and we felt safe. Thank you Andy and Armando. We did purchase the photo package for $50 quality was great.

They did not convey the proper pick up time for my tour (which was paid in advance) which then the…read moresailing company had me as a no show. The sailing company would not refund my money and neither would Vaitor. They took NO responsibility for their miscommunication.

Did not provide the food that was in our contract. Leon ran to get the kids food but failed to tell…read morethe staff to serve it, kids had no food for the cruise. He did not tell us a professional photographer would be on board that would want an additional fee for the pictures. Bring your own device with your own music. He would not negotiate the price when he was called out on him not providing the fajitas and quesadillas. The staff on board was wonderful, they had no idea the problems Leon caused. The onboard staff gets 5 stars. Leon deserves a zero.

DONT BOOK WITH THEM. Arrived at the dock & the boat they…read moreput us on a boat we didn't booked. Was promised fajitas, quesadillas & food for children. Arrived at the dock & was told by Leon we will be having ceviche & chips/guacamole and no fajitas or quesadillas or any other food for the children. When we told Leon we can't eat ceviche, he went to a nearby restaurant and got food. This caused us to leave 30 minutes late. Leon didn't tell the crew about the food so it was never served so only 4 out of 13 people ate food. The crew stated they are not associated with Big Mikes & has no idea anything that was going on.

I don't write reviews often but the experience here was amazing the staff was so friendly. A staff…read moremember that was particularly memorable was goose. He is such a chill good hearted and goofy person. I recommend the swing drop and atvs. You should bring a water bottle they have many stations to fill up. Depending on what you do there may be a lot of walking.

Overall, a great activity for families while vacationing in Cabo…read more Unlike many other activities, Wild Canyon is only 25 mins away from Cabo. It's a one stop shop for so many fun things including zip lining, horse riding, camel riding, UTV/ATV, bungee jumping, a petting zoo, and a small water park. I highly recommend the Animal Kingdom activity for those with children. Luis was an amazing tour guide/animal expert and we had a blast meeting all the animals in the sanctuary and taking pictures with the parrots, bunnies, and love birds. We had fun on the UTV and the horse riding but both activities were a bit short only 30 mins for the UTV and 10 mins for the horse riding. Things to know before you go: - transportation from your hotel is included only if you do the activities so any children or older adults who are there to just observe, you'll need to purchase a separate transportation fee which is $30 round trip. Our driver picked us up on time and the van was very clean and nicely air conditioned. - the activity price doesn't include the admission fee of $25 so you must purchase that as well. The admission fee is mandatory to just enter the park even if you're not doing any activities. - I suggest you purchase your tickets online as they are discounted compared to paying at the site. - bring your own water bottle as they have free water stations throughout the park and snacks. The small snack stand grossly overcharges for drinks and snacks ($5 for a soda can and $5 for a snickers bar). - if you're going on the UTV/ATV, I recommend you bring a bandana or scarf to cover your lower face from all the dust. They also sell them in the gift shop for $3-7. Note this isn't a cheap activity and probably best suitable for children 6 and older and adults. When you add up all the activity costs, the admission ticket, insurance, and tips for the driver and each activity, it comes out to $150-200 per person.

Thanks to the crew at VIP, we checked a big one off our bucket list! Swimming with a whale shark…read morewas truly amazing. Fatima is a terrific guide, knowledgeable and fun. Her love for the ocean and the wildlife in it is infectious! She and the captain made sure that we all got the chance to enjoy a truly magical experience. Also, shout out to Katya for securing a time slot! Not an easy task and very much appreciated!

I couldn't have been happier with my entire experience from booking through rebooking through the…read moreday-of experience itself. I had originally booked for Nov, 4 weeks into the usual season, but this year the government held season up for 6 weeks, so I had to reschedule further down the calendar by 2 months to make sure season would be going. Anna and the team were very communicative during that whole time. Even the first day of my rescheduled trip was cancelled due to high winds, but once again Anna was very communicative and refunded that day immediately. Luckily, the second day was a GO and I finally got to meet Anna and the crew of Angel and Pachito were just excellent the whole day; Angel is part fish because he just kept swimming and swimming and swimming along with the whale shark, while we all gassed out and swapped groups. I whole-heartedly recommend them for your Whale Shark experience or anything that they offer because they're an excellent operation.

The "Captain" ignored my questions. He didn't seem to care at all about his passengers, and then…read moresaid the $5 I tipped him went to some other guy that I paid for the ticket upfront. I found " Captain Leo" to be a bit sketchy. Fortunately, a pre-teen jumped in the water to help me off into the beach break at the end of the trip where I was left in the rough beach break. Loved what I saw....hated the service. I paid $15 USD, and tipped $5, and gave the kid who helped me not get dunked and loose my stuff, $5. Well worth it, but I felt abused.

Owner quoted us one price for 7 of us to get from the marina back to our hotel in Medano beach,…read morewhich we paid him before leaving the dock. Then...He wouldn't let us off the boat until we each paid him more and wouldn't take us to our hotel, but dropped us 1/4 mi down the beach. He refused to tell us the name of his business but we read his boat after he dumped us off. What a scam!!