I rarely have a spare minute to take the time to write a review, and but I feel compelled to after…read morean amazing experience yesterday with Vada at Flirt Salon. I had the Liscio Japanese straightening treatment done on my medium-length coarse, wavy hair. After having had the BioIonic Japanese straightening treatment done 15 years ago, a Brazilian blowout done in '22, & Keratin treatments from '22-24, I decided to go with the Japanese straightening treatment because of the permanency, resistance to humidity, & ease of styling. I literally wash my hair, a quick blow dry & maybe one pass with a flat iron & I'm good for a week. As a mother of a two-year-old, it makes me feel like myself/put together, but does not take time away from my daily routine with my son. I'd rather be spending time with him than standing in front of the mirror running a flat iron through my hair endlessly. I did my research to see who currently offers this treatment here in Richmond. I found three places: Flirt Salon in Cary Town, a salon in the West End that requires a deposit paid at the consultation BEFORE scheduling the actual service (what the heck - they only have one person that does the treatment there, so if that person were to fall ill or get injured on the job, you would've wasted your time and perhaps have to lobby for your deposit back- no thank you!), & then a third place that had very poor reviews. I reached out to Vada, she communicated with me to answer all of my questions and I felt very confident about getting the service done with her. I consider it an investment and wanted to make it worth my while. I have high expectations, I knew exactly what I wanted, and I notice every detail when it comes to my hair. She exceeded my expectations. Vada is not only professional and highly skilled - she's been doing hair for 30 years - but she is also very personable and genuinely cares about her clients. It was a great experience from start to finish. I'm absolutely in love with my hair. Vada is wonderful and I can't recommend her salon enough.

Went there to get a haircut (+ wash and blow dry)) and had a good experience. Welcoming staff and…read moreeveryone was very nice to me. I wish my stylist had asked me more questions, but I still had a good experience. Only complaint I have is that their scheduling system is a bit confusing as I couldn't figure out who my stylist was. Decently priced !

Nice people...seem to care…read more Just don't go here is you are looking for something outside the basics.

Went from a long bob to a pixie cut and while the haircut was cute, it wasn't quite as short as I…read morewanted and I had to touch it up for like a week afterwards (which could be thanks in part to having a mask on and missing the hairs covered by the mask). A week later I went and got it cut shorter at a much cheaper place. The staff are friendly and were very welcoming knowing it was my first time. However, I probably won't go back just because it was very expensive compared to what I'm used to.

I recently moved to Richmond and was looking for my new hairstylist. Erica had glowing reviews so I…read morewent to see her. Of course, right before my first appointment, my car's battery died and I was 30 minutes late. Erica was super gracious and accommodating of my delay. What I love about her is that she takes her time. You never feel rushed and she works with you on what you need. She gave me several care tips and also sold me some quality shampoo and conditioner at a far better price than I could've gotten it online. Happy to have found Erica and know my hair is in good hands

I usually go to the salon once or twice a year to get my layers cleaned up and dead ends removed. I…read morealways create a Pinterest board with haircuts I like, including video pins to show the stylist. One of the things that has been hard for me when visiting most salons- I have moderate hearing loss and the stylists have always been super chatty and ask tons of open ended questions. I usually can't understand 70% of what they say after Ive removed my hearing devices. That always takes makes me feel embarrassed when I keep asking them to repeat themselves or answer something they didnt ask. After showing my stylist my desired cut, she saw me remove my hearing aids. She did not make me feel pressured to make small talk. The head massage she gave me while shampooing my hair was wonderful and relaxing. She was gentle with my hair and took great care with cutting the layers. The front door was propped open and there was a nice breeze coming in. She made me feel happy, relaxed and at ease. I have never had such a quiet and relaxing salon experience. I look forward to visiting her again when I need my hair cut in the future.

I've been going to Cinthia at Ivory Hair Studio for over 15 years, and there is truly no one else I…read morewould trust with my hairlike I trust her. Cinthia has been with me through every season of life: before cancer, before chemo, during one of the hardest chapters I've ever faced, and now as I grow and style my hair after chemo. What she does goes far beyond hair. She listens, she understands, and she genuinely cares about her clients as people, not just appointments on a schedule. During a time when I didn't recognize myself in the mirror, Cinthia helped me feel like me again. She is patient, encouraging, and always honest. She celebrates the regrowth, works beautifully with what I have, and makes the process feel hopeful instead of overwhelming. Her talent is unmatched, but it's her compassion and consistency that make her truly special. After 15+ years, she's not just my hairstylist - she's part of my story. If you're looking for someone who will take care of you inside and out, Cinthia at Ivory Hair Studio is truly one of a kind.

I've been a loyal client of Cinthia for over 15 years, and I can honestly say there's no one else I…read moretrust more with my hair. From the very first appointment, when I was literally in high school, Cinthia has consistently provided exceptional service, always staying up-to-date with the latest trends and techniques while ensuring my hair looks and feels healthy! From haircuts to balayage to the Brazilian Blowout, Cinthia does it all perfectly. What sets Cinthia apart is not only her technical skill but also her genuine care and attention to detail. She takes the time to understand exactly what I want, offering personalized advice tailored to my hair type and lifestyle. Her warm and welcoming personality makes every appointment something I actually look forward to, and the results are always beyond my expectations. I can wholeheartedly recommend Cinthia to anyone looking for a talented, reliable, and truly professional stylist. I wouldn't trust anyone else with my hair, and this is coming from someone who has impossible standards to meet. I would follow Cinthia anywhere she goes- even if she leaves Richmond!

I walked into this Salon last week on a whim. My hair was very long with an undercut that I was…read moretrying to grow out. Andrew was available and after showing him some photos on Pinterest of what I wanted to achieve, he gave me the most incredible cut I have ever had. He cut my hair into my curls and waves and it is effortless. I have had so many compliments, even from my husband who adored my long hair. I live in Williamsburg, over an hour away, but I think I found my new hair salon and hair stylist. He listened to me, made suggestions and was easy to talk to. My only regret was not donating my hair. Thank you Andrew.

Called from the United States for an appointment and was well accommodated. Needed a blow out and…read morewas pleasantly impressed. They took their time and loved the way it looked.

I absolutely love this salon. I've had hair issues for years and went to Hair after noticing how…read moreawesome one of my friends started to look. Since I've been seeing Charles at Hair, numerous friends and family members have asked where I'm getting my hair done because it looks so much better than it had - many of them now also go to Hair. Charles, Crys and Caitlyn treat their customers like family and are always so welcoming! My mother has Alzheimer's and they are so, so kind to her there - she is always excited to go see them, and that is a rarity.

I have been getting styled by Leanza since 2017 and can't even tell you how much I have appreciated…read moreall she has done. She is great at talking through every idea of hair color I have wanted and I have always left more than satisfied. She takes the time to build a relationship with me that has really helped bring everything I have wanted to my hair be more. And trust, we've done it all, black, blonde, silver, brown, highlights, keratin, you name it, and Leanza has done it. I've also really appreciated the staff at Hair, I've talked to many of the other stylists and have always had a positive experience. The salon is always clean, and comfortable, and I've never had any issue. The prices are also super reasonable and I love the products they use! I have since moved to Hampton and still come back to Richmond for Leanza to do my hair and don't plan on stopping anytime soon!

Love Sara! I have been following her for the last several years. When she moved into Greater Than…read moreSparrows, I was super excited as the location was also convenient (and not far away from where she was last). Every time you enter, you are greeted by smiles from the Front Desk. Everyone is very kind and has a warm personality, the atmosphere is nice and the interior is beautifully decorated. The only services I have done is cut and color, such as a balayage. This salon and medspa seems to be the one-stop shop for all sorts of needs from hair, tanning, makeup, manicures/pedicures, etc. The massage chairs while you get your hair washed is top notch. Sara is phenomenal. She takes the time to make sure that you are comfortable, listens carefully to what you want, super accommodating and just always does a great job. Even the advice that she gives, she doesn't overstep and try to take anything over without your approval. The entire experience is a breeze with her. I look forward to booking with her again when she gets back from her maternity leave and I would definitely not mind exploring other services.

The salon owner got back to me and refunded me my money. She offered extensions but I fear my hair…read moreis too brittle and the extensions will further damage my hair. I also am not comfortable going back to the salon at this point. I am relieved I got my money back but the damage will take years to repair. I wear wigs daily to look professional for work. I'm not sure how I'll manage on vacation at the beach or for photos but given the circumstances I'll have to make do. Hopefully the salon learned to be more cautious and perhaps do a strand test on hair they aren't sure of while also not leaving the bleach on too long.

Here's the situation: I went to a water park over the weekend with a plan to see my regular hair…read morestylist in Virginia Beach on Sunday. Had a crisis missed my appt and had to go to Richmond on Monday for an important work function on Tuesday morning. It's Monday at 4pm and I'm looking A MESS like a half matted alpaca who just fought a wildebeest. It's bad. I do a Google search to see who might be able to fit me in last minute. Find Mayra2000 and decide to give it a try. I walk in a little after 4pm and ask if I can get a wash, deep conditioner, and set. The stylists speak Spanish but they speak English enough that communication is generally fine. I was in and out in an hour and a half. Maybe a little less. I'm tender headed and didn't have to get dramatic (the woman was surprisingly gentle). I was both impressed and relieved about the amount of heat protectant that was used during the process. I asked for curls on the ends and it was curled towards my face while I prefer it to be curled away from my face. I didn't specify before she started so I can't fault her. I wasn't initially sure I liked how tight the curls were done with the flat iron but I'm writing this review 5 days later and the curls continue to loosen beautifully and my hair is still soft, straight, and full of body which is important to me. They charged me $70 which was slightly more than I was expecting based on the service price list BUT the price was within the range that I typically pay for a hair appointment and I didn't specifically ask the price before we started because I was in hair crisis mode .

Recently went there, although it was a little more than what I remember the service costing the…read moreperson who did my hair did exactly what I asked for. I had about 5+ years without coming to a hair salon. I went a little over a week ago and my hair is still soft and I am still wearing it down. I had a deep conditioning, wash and set with blow out and flat iron, and ends trimming. Planning to come back and take my daughter to get the same soon.