Battery on my Mercedes 2500 motor died so I went straight to Les Schwab in Florence Or. I've been a loyal customer for the last 50 plus years...but no more. I purchase a battery and found out later they charged $51.00 to install it. Fifty One dollars to disconnect two connectors, remove the old battery and drop in the new one. A five minute job I could have done myself if I was not on the road. Battery Plus replaces batteries they sell for FREE! Les Schwab service is no more. If you need a battery, do not go to Les Schwab. And yes, I did call Corporate who told me he would contact Les Schwab in Florence and have them give me a call. He also attempted to defend the charge as some batteries are difficult to change. Les Schwab is no longer Les Schwab. Still waiting on a call. Battery Plus gets my recommendation. Michael M. read more

We were on a long road trip and our tire was low every morning, so we stopped in at Les Schwab and got great service to put us back on the road. Hayden and Luke were awesome. read more

The service was excellent! Les Schwab provided quality tires at a great price with an awesome warranty. Les Schwab is the best. They had the new tires installed in about a half hour. They are like a NASCAR pit crew. read more

Great service. There's a very good reason Les Schwab continues to be aces. Bought a set of good 10 ply trailer tires for my vintage camper. Quick in and out. Super crew work here: kudos to Nate, Mike and the others. You are the reason we keep coming back. read more

Les Schwab Tire Center - Lee at the desk provides great customer service. - Tires Near Me - Florence, Oregon

They are very selective with their type of clients! They just said they don't work on those specific tires for a big truck! They gave a simple answer.." well, we don't work on those any more " So, what kind of shop are they ? read more

Today I went to the local Les Schwab and Estacada and had them check the alignment. And yes the alignment did need to be adjusted. I figured that was the case but I was curious about the extra parts that the Florence Les Schwab said I was going to need. Turns out the extra part that they said I needed cost $650. When my local Les Schwab checked it out I did not need the part. They did the alignment when it was done the total cost $126. read more

Les Schwab Tire Center - Tire's - Tires Near Me - Florence, Oregon

The best! Knowledgeable, fast, and helpful. I initially came here when my tire pressure light light up on my dash. They checked my tire pressure and all was good so diagnosed it as an issue with my tire sensors. I had those ordered. When they were installed they were able to troubleshoot and only had to replace one instead of all 4. The total cost came in way under estimate! Thanks so much for keeping me on track road and safe! read more

Customer service is outstanding I have purchased several sets of tires lately and they go above and beyond expectations. I would highly recommend them read more

Had new RV tires installed in Arizona but couldn't trust the valve stems. While traveling I connected with the Florence OR store and was able to have Borg Valve Stems installed on my dual rear wheels and they ensured my front valve stems were routed correctly to be accessible without removing the wheel covers. The technician, Dominic, was concerned that I had 3-inch DRW spacers installed that adversely impact handling and safety on an RV so asked him to remove those [another RV repair company not to be named recommended the spacers and after a blowout/experience with loose lugs am glad those are no longer installed]. Forever grateful that he really had our safety in mind. Thanks Dominic & the Florence OR Les Schwab for taking such good care of us. Highly recommend this business location! read more

I have a very severe petrochemical allergy and am not able to even go into Schwab's showroom without having a very strong reaction. I called ahead and talked to Shawn. He set up my purchasing two front tires and a new battery with tremendous ease for me. I was able to stay outside and just give the technician my phone number; Shawn had the entire order written up and ready to go. He even brought a chair from the showroom for me to sit outside to enjoy the gorgeous day. My car was finished in about 45 minutes. Shawn came out and got my credit info and I was on my way. Terrific price on the tires and battery. The service was unbeatable, and Shawn is a star, in my book. Terrific experience. I wouldn't even consider going anywhere else. read more

They were very helpful and honest!! Directing me to call Toyota in Coos Bay. They said they had hoped they had the right battery, but didn't. One tech guy told me the battery was still under warranty so I should go to Toyota read more

I would like to send a shout out to the Les Schwab Team in Florence Oregon. We were on a fall road trip and our rear brakes were starting to fail. We stopped in Florence to have them take a look and were informed they were metal to metal. We were 500 plus miles from home. They did not have the right replacement parts in stock so they searched the area to see what was available. Hayden the sales person found the parts locally an they were delivered to the shop before the next morning, We stayed locally that night and were back on the road again around 9:30 am. THANKS AGAIN for the GREAT customer service! Douig Parrott, Edmonds Washington read more

We pulled into Les Schwab on a Saturday evening at 5:01pm. They had already closed but we were so grateful they still looked at our tire and found the tiny pebble that sounded like metal grinding underneath our car. We had a long road trip planned, and we would have been worried the whole time! Thank you Les Schwab!! read more

Awesome job very professional , very timely.. was great .. will use them again.. I drive 2018 Ford 150 Platinum... just for FYI

I just want to give a big Thank you to Dominic!! We highly recommend this business. We broke down on a long road trip and the lug nuts were different sizes and we couldn't get them off so we had the truck towed to Les Schwab it was closed but Dominic help us out and got us back on the road early the next day. They are very nice, helpful and professional.. we don't see that kind of service very often. Thank you again for everything. read more

Les Schwab Tire Center - Flat tire bad lug nuts. - Tires Near Me - Florence, Oregon

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Came here the day after we went to Shevryns Tire Serv. because they didn't look to see if there was a nail or something in the tire after the tire light came on. All they did was put air. Next day I noticed the nail in the front right tire and went to Les Schwab where Mike was extremely thorough with the fix since we have to drive back to So Cal on Monday. I am so grateful to this tire service. Mike was very caring and deserves a lot more than a great review. If we find a home here, which is why we are here. Les Schwab will definitely be our go to for all tire service issues!!! They are definitely the greatest in service!!!! Thank you Mike read more

We have been going to Les Schwab for over 20 years now for our tire and battery needs. They always have exceptional service by running out to you as you pull up to see what they can do for you. Since moving to Florence, we have been using the local Les Schwab, and we didn't think Les Schwab could get any better, but here in Florence they make you feel like family and always do an amazing job! We recently had six Michilin tires put on our RV, and Luke, the manager, told us they did not replace the stems because ours was already the best option for our tires, thus saving us money. We wanted to put our existing tire monitors on, but the stems were not long enough on the back inner duallys, and Luke knew right away which part we needed to buy for our RV. So yesterday we went back to get the Borg system put on the RV, and they were done within an hour, and we were ready to roll! We wanted to give a big shout-out to Dominic, Luke, and the whole crew! read more

We were driving down the coast and had a wobble in our wheel. Pulled in, and they helped us immediately. We sat at one of their tables inside and ate our lunch, and weren't really any later than we would've been with a lunch stop. The gentleman who helped us with our car was very helpful. Also, the bathrooms were clean, and the drinking fountain has a bottle filler, which I topped off a gallon of water with. read more

I had my brakes serviced here on my 2014 VW Touareg and a week later they seized up and CAUGHT ON FIRE. Les Schwab Bend completely redid the work a second time. A few months later my steering wheel was violently shaking every time I would brake. I brought my car in a third time and they claimed the car was fine... There was clearly something VERY WRONG with the braking system, so I brought it to a mechanic specializing specifically in German cars. He said there was excessive runout in the rotors due to the cheap, incompatible parts that Les Schwab uses in their brake jobs. He said these parts would NEVER support the braking system in a car of that grade. Les Schwab refunded my initial brake job but refuses to take responsibility for the substandard parts that they continue to use. You are potentially putting your life at risk getting your brakes done here. read more

We had a puncture on thanksgiving day, and no one was open. We got to the shop at 8 am on Friday morning and they're already back to full service. They helped look at the damage and repaired the tire immediately. Within 30 minutes, we're ready to get back on the road! And even better part is, they did it free of charge! Having flat tire on thanksgiving day is certainly a terrible situation but Les Schwab definitely made it a lot less painful read more

Visiting the area from Northern California. About 50 miles from area and started hearing a bad noise from left side truck. Pulled into Les Schwab in Florence around 4pm on a Friday to see if they could take a look. Within minutes figured out what was wrong and ordered the parts to fix the problem. Was back on the road within a hour. Would never have even been able to get a diagnosis at our local Les Schwab. Big thanks to the Florence Les Schwab for figuring out the problem, fixing it without gouging us, and getting us back on the road quickly. read more

They are always responsive and rotate my tires, check the pressure, etc. Dan helped me and was very good.

Gotta give a big thanks to these guys for fixing the flat tire on my RV during our road trip. Looks like a lot of other people have had a similar experience: quick and professional. We were in and out in around a half hour and back on our way. Thanks! read more

Excellent staff and service thank you with our tire repair. We will be back for replacements.

Talk about a terrible experience. I went in get my tire looked at, as it kept going flat. When I went in they said the tire had low tread, so they needed to swap it out. However they could only credit me 72 percent of the worth of the tire as I used 20 something percent of it. Then they told me because of the car I own, if I switch one tire I have to switch 4. Of course, none of those 3 tires are covered under warranty. So after all is said and done, my warranty doesn't mean squat... I won't be back with my hard earned money. read more

Thank you Gene from Les Schwab for hustling out on Monday 8/20 close to the end of your work day, to attempt to get me back on the road with a jump start. And we discovered it wasn't the battery. You went the extra step and contacted Dillon to come give me a tow AND the shop to which I should take my car. It turns out it was the starter. I've always liked Les Schwab and you just added to it. Thanks Again Barbara from Eugene read more

Fantastic service! I had a flat tire due to a nail and they were able to patch up my tire without any cost. They were very busy in the morning but when I came back in the afternoon they were able to fix it in 30 minutes. I recommend this place. great service, very friendly, and very professional! read more

Nail in the tire of our rental car. They got us in right away, and we sat enjoying coffee and popcorn and free wifi while they fixed us up! PS- super nice people. read more

We took our cars here when another local business didn't finish the job. They were quick, through and honest. Charged us what they should have and not at all overpriced. They are our go to from now on. read more

Have been in here with my work truck and had technicians making derogatory comments (they said it was a different customer but still?) I've been here several times only to be ignored for other customers, then went to Springfield location, waited an hour with no service, I had to leave for an appointment, the Florence location tried to charge me even tho Springfield was not charging anything. If your car is fancy or if you're a boomer you might get their attention, otherwise be prepared to be ignored, dismissed, over charged. These guys just plain suck. I'd rather pay a local shop to do the work than get it free from this company. read more

Traveling in our RV on 101 North when we picked up a nail in our truck tire. Yelp found us Les Schwab and I can't thank them enough for their help. Amazing customer service, fast and friendly. Thanks for getting our vacation back on track! read more

Great customer service!! We pulled in with a flat tire and they quickly and expertly fixed it for us! Inquired about our travels and wished us good luck. Very possible it was the owner, but he was fantastic! From Wyoming Red Mini Van. :) read more

Had all four tires replace for the drive to California through the snow. They had the tires I needed in Stock. Great service. Very friendly. Had me in and out in no time. THank you Les SSchwan read more

Back in the summer of 2016 during our first August as campground hosts on the Oregon Coast, one of our travel trailer tires started to have a slow leak. It would hold air for several days and then go flat. I took the tire off in the campground and drove down to the Les Scwab Tire Center in Florence. They found a small screw in the tread, removed it and patched the hole for free. We have gone back twice for the excellent service. read more

Best customer service ever. Thank you so much. Always appreciate Florence Les Schwaab.

Blew a tire on my travel trailer going down the 101. Put on my spare, got to camp, and went to find a replacement. Checked out 4 places and this was the cheapest one. Awesome, brand new trailer tire under 100 bucks. Even cheaper than walmarts doable but semi sketchy one. All the stars! read more

I pulled in with a flat and was greeted as soon as I stepped out of my car. That's impressive! The technician listened to me and let me show him where I'd marked the likely culprit of the leak. I'm a former tire technician(yes, a female tire tech) and a life-long home mechanic, working on cars with my father since I could hold a screwdriver. I watched while waiting, and these people knew what they were doing, did it fast(maybe 15 minutes total time in and out), and did it properly, but what tops it all off is this: It was free! They repaired my flat tire for free, asking only that I come to them in the future for any tire needs. I was absolutely thrilled, and it really made my day. Thanks, Les Schwab! (Please don't take this to mean it will be free for you too! Just know that they have great service.) read more

What GREAT service! Had nail in tire and they fixed it without charge. They got us a in and out very quickly. We will get our tires here when we need them!! read more

Small town service and a really nice place. The young man that helped us was a perfect gentleman. I would recommend this place to all. Thank you so much. read more

I took my '98 Ford 150 p/u in because i had a problem with outer edge front tire wear. They said it didn't need anything. Foolishly, I believed them and let it go for a while. It eventually cost me $800+ for rotors, pads, bearings, alignment, etc., plus a set of tires! read more