The story of how my husband gifted me my dream wedding ring !…read more The process was so smooth and at first I had NO idea what type of ring I wanted. Thankfully, Chris took the time to get to know my style and patiently walked us through every decision, from choosing the perfect diamond shape to explaining the different prong options and helping me decide between a halo, hidden halo, and every little detail in between. He never made us feel rushed or overwhelmed. Instead, he made us feel confident that every choice reflected me. That alone had won us over. We love how passionate he is about his craftsmanship. We truly couldn't recommend you more. Every day, I look at my ring and I'm in awe it's all mine! I get so many compliments on it, and I LOVE every detail of it! 4 years down and she still looks perfect ! THANK YOU, Chris, for creating the ring of my dreams with my husband!

Update: Chris responded quickly to address the issue, which I really appreciated. He replaced the…read morestuds my friends and I had purchased with ones of consistent quality and also provided the original GIA certificates we had previously requested. From there, everything was handled efficiently, and Chris kept us updated every step of the way. I'm very satisfied with how everything was resolved--excellent follow-through and customer service. Thanks again, Chris!

Alex and Leo are simply among the best. They helped me with production of a diamond bracelet…read more(casting, setting, polishing) and it came out so beautifully. Equally important and impressive is their level of professionalism and communication. It's so helpful (and nice) to work with people who don't go silent but rather keep the lines of communication on your project open. Impeccable work and impeccable service!

High quality jewelry store. Alex and Leo are clearly knowledgeable, have the skills for extremely…read morecomplex jobs as well as simple engravings. I recently got a set of rings from them with some engravings inside and will continue to come for my more higher end jobs as well.

I originally bought a Rolex from the brothers at Stein Diamonds about 20 years ago. Recently, I…read moreneeded to get my watch worked on, so I decided to give them a call. I was absolutely amazed that after more than two decades, the exact same brothers answered my call!They gave me their updated business card and new address, so I went in to have my watch serviced. While I was there, I even ended up purchasing a diamond bezel. Their team is incredibly professional, welcoming, and skilled. I truly couldn't believe that after all these years, they were still in business and ready to help me out with the same high level of care.Finding a jeweler you can trust with a luxury watch is hard, but their longevity and dedication prove they are the best. I highly recommend Stein Diamonds to anyone looking for amazing quality and lifelong service!

I worked with Kia to find a Rolex I have been looking for a while, he was very responsive and…read moreimmediately found the watch i wanted. They have a a great collection of watches at their office, too. I highly recommend them.

My wife and I had an excellent experience purchasing my first luxury timepiece, and we would like…read moreto sincerely thank our Client Advisor, Kayleen Lee. From start to finish, the entire process was professional, smooth, and enjoyable. I absolutely love the watch--it arrived exactly as described, beautifully presented, and in excellent condition. Kayleen's communication was prompt, courteous, and attentive throughout, which made the entire experience feel effortless and trustworthy. My wife and I are extremely happy with our experience and would highly recommend working with Kayleen. Thank you, Kayleen, for making my first luxury watch purchase so smooth and reassuring. We truly appreciate your care, professionalism, and exceptional customer service. Warm regards, Marivic & Max

My husband surprised me with a Rolex from Larchmont Jewelers, and I truly cannot say enough amazing…read morethings about our experience... especially about our sales representative, Young. We live in Las Vegas, so the entire process began over text. From the very first message, Young was attentive, respectful, knowledgeable, and incredibly easy to communicate with. He took the time to explain everything thoroughly, kept us updated. When we texted him late on a Wednesday night saying we could drive out the very next morning, he graciously accommodated us without hesitation. When we arrived at the store, Young immediately greeted us and made us feel so welcome. He invited us to take a seat and offered drinks... water, champagne, or anything else we might want. He then took us upstairs, which was an experience in itself. The space was stunning! A Ferrari room, a guitar room, a fully stocked bar, and a beautiful conference room. It felt exclusive, fun, and unforgettable. Young then presented the watch, walked us through every detail with genuine enthusiasm, and had it perfectly sized for me. He truly put on a show in the best way, professional, entertaining, and incredibly informative. One of our favorite touches was the short film playing on the TV that Young starred in! It was fantastic, funny, and added such a unique, personal element to the experience. From start to finish, this was a world class luxury experience. Young went above and beyond in every way, and we are so grateful for how special he made this purchase for us. We are very much looking forward to doing more business with Young at Larchmont Jewelers in the future.

Aida was incredibly kind, patient, and helpful today. I never felt rushed or pressured, and was…read moreable to trade gold jewelry I no longer wear for a beautiful 14k gold necklace. She also re-set a stone for me and turned it into a pendant for a necklace. The process was smooth and efficient. I will definitely send my friends to her, and I have even picked out a few pieces to send to my husband in case he wants to buy me a present :) (and we arranged it so that all he has to do is call, give her the specs she wrote down, send a zelle deposit, and roll up to the curb to pick it up! How easy is that???). Overall, excellent experience.

They are always very honest and helpful when it comes to buying jewelry. We purchased or beautiful…read morewedding rings and other pieces. It's the only jeweler I trust in downtown Los Angeles

Wow where do I begin I retired from the music / TV entertainment industry after 30 years. With…read morethat being said "I have purchased a lot of Jewelry over the past 3 decades"to wear on TV, in concert and or at parties / events. I am older now and no longer wear my watches, diamonds and gold jewelry as much anymore (it literally just sits inside my safe at home ‍. I decided to sell it and started investigating where to go to get an appraisal / to sell some of my pieces. I found "Pacific Jewlery Buyers" in Westgate, CA. I texted the number from google to Pacific Jewelry Buyers and asked if I needed to make and appointment ("mind you it was a week day", not to sure about needing an appointment on the weekend). Paul texted me back and said I wouldn't need an appointment and sent me the hrs of operation for the day. I then texted Paul pictures of the jewelry pieces that I wanted to get appraised and sell, he texted me back and said he was interested. I went to the shop and was pleasantly surprised! Paul was not only friendly but professional and informative. Paul broke things down to a science and educated me on the things that I needed to know about my jewelry (gold/diamonds) and much more. He offered me a fair price to buy my jewelry pieces from me. I left feeling satisfied and informed. I am glad I was fortunate enough to find this place, instead of having to go to multiple places and run around to sell the rest of my pieces. I will be back to bring the rest of my Jewelry "Pacific Jewelry Buyers" as well tell my friends and family! It feels good to build a relationship with someone you can trust in the jewelry industry. From my experience Paul is honest and has integrity and that is a rarity in the jewelry business! What a great experience & what a great guy %

I had a great experience working with Paul. He provided me with an honest and accurate quote for my…read morejewelry items, which I really appreciated, it's clear he values transparency and integrity in his work. He was highly communicative throughout the process, taking the time to answer all of my questions and explain things in a way that was easy to understand. What really stood out was his depth of knowledge and expertise. It's obvious that he truly knows his craft and takes pride in what he does. On top of that, the service was incredibly fast, efficient, and handled with kindness and professionalism from start to finish. I would absolutely recommend Paul to anyone looking for trustworthy, knowledgeable, and high-quality service.

First time getting a jewelry appraisal and left with more than I expected! Patrick was…read moreprofessional, detailed and created a learning session for my friends and I. Three of us went in to obtain a neutral appraisal for diamond studs we purchased from a questionable jeweler. For background, jeweler did not provide GIA certificates after multiple contact attempts. Patrick explained every step of the process and genuinely took his time to teach us and answer our questions. As suspected, the quality of our studs was not as expected. Patrick was helpful in providing guidance as to how to approach the jeweler. Given the urgency of our situation, he kindly provided finalized appraisals sooner than expected! Value of service absolutely exceeded our expectations. Thank you, Patrick! Looking forward to our next appraisal with our upgraded studs.

This should be a first stop for anyone looking to part with their jewelry treasures. Patrick is so…read moreknowledgeable and also very personable. This was well worth the cost. Highly recommend.

I happened to be in the area and stopped by to see if I could have several watches serviced…read more Fortunately, Jimmy had a few minutes between customers and was able to replace six watch batteries and adjust the band on another watch while I waited. Jimmy was professional, friendly, and genuinely pleasant to talk with. The service was completed quickly, the workmanship was excellent, and the pricing was more than fair. It's refreshing to find this level of customer service and attention to detail. I would not hesitate to return and highly recommend him to anyone needing watch repairs or service.

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually…read morehad a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon!