We have a STR and have been using M&M for a few years. They have been fantastic. M&M is a reliable…read morecompany that has helped me in emergency situations and worked with me when the pool had issues. I get great reviews from guests about the pool water quality. Thumbs up and recommended for your pool needs

This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

Truthfully, I felt the need to come on here because I've definitely been working with Rolando now…read morefor quite a while, and I can't even begin to describe how he is such an incredible human being to work with. Owning a vacation rental property, I truly have nightmares about my pool heating or pool system going down because it has happened many times. Previously, fixes were not only expensive, but took a long time (parts took days/weeks) which really impacted my guests and therefore me. My pool heater just went down, and within a couple hours, Rolando had diagnosed the problem, quoted me, purchased the part, and fixed the problem. And his quote was beyond reasonable. He is the most efficient person out there, and he even responded to all of my texts and updated me throughout. He just recently built my friend's pool, and he works so quickly and efficiently with high-quality work, that this is a no-brainer. Don't even consider anyone else because it won't be worth your time. Rolando is a truly honest, hard-working, and trustworthy business man, and I'm so thankful to have him on my team.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

Jaden from Pool Technicians came out today to look at two issues I was having with my pool: 1)…read more the lack of any pressure from the jets in the adjacent hot tub and 2) a salt cell chlorinator that was not working. I thought both were going to be major issues. I thought I needed an additional pump for the hot tub. And I thought the salt cell chlorinator would need at least a new motherboard, if not a complete replacement. Jaden did about 10 minutes of poking around and told me that 1) the pump issue was simply being caused by a rock that was jammed into one of the pumps, likely from the construction stage and 2) the salt cell was not receiving power because a previous (another company) technicians rewired it to a non-functional part of my panel. So, after an hour, I had fully functioning jets in the hot tub. A functional salt cell. And he even got my pool lights working. (I had never been able to use them and had given it up). So can't recommend this company and Jaden specifically any more highly.

Our mid-90's FiberStars fiber optic pool lighting system failed completely a few months ago. I…read morechecked with several pool repair companies. Most of them said they had never seen such a system and would try to fix it, but it might require jackhammering up the concrete deck to install an entirely new lighting system. But then Pool Technicians sent out Jadon, who very calmly and confidently told me that he had done the switch from fiber optic to LED on several other pools, that it should be an easy job, but that if he did run into complications, we would discuss options before taking any action. He was right: the job was easy and fast: really just one morning, no fuss and no muss, and the pool was operational again after it was refilled the next day. In addition, dealing with Stephanie in the office, and Gilbert, who did some minor tile work while the pool was empty, was great. Everyone involved seemed very focused on doing the job well and making sure I was informed and happy, and the price was in line with other proposals. I can see why Pool Technicians gets such high customer ratings, and I'm to give them my well-deserved 5-stars, too. They will be my pool repair company going forward.

We are very pleased with our new pool! Desert Luxury Pools provides exceptional craftsmanship. The…read moreentire process went smooth. Communication was excellent. Peter and his team were amazing. Desert Luxury Pools went above & beyond our expectations! Thank you Desert Luxury Pools!

The best of the best. The pool process started in November with bids on a demo and to build a new…read morepool. You see wonderful billboards and advertisement of companies claiming to the best. I assure you they are not. From Tessera (pretty billboards and that is it!), Azure, Rembrandt, Premier, and others, it varied from constant follow-ups, overpriced (some by $20,000), wrong designs from what we planned, and poor communications. At the point of giving up, we saw Desert Luxury Pools truck driving on the road in April, and decided one more chance to see who can get it right. Dan came over and listened to the design we wanted, and gave some recommendations to make it even better. His attitude was, "100% yes can", and we will work with the HOA and Riverside County with no problems. I thought he was pulling my leg because everyone else seemed to have some issues with the HOA or County, some stating it could take months to get approved. Within a week, Dan's design was ready, and said if all is good, lets move forward with demo. Pete and Dan both design and build the pools, and we asked if they will be able to build this within 3 months because everyone was saying HOAs and the county take so long. They know the guidelines in advance and stay within what is expected and it should go through smoothly. I thought they were kidding. As soon as we signed, everything went so smoothly, it was unbelievable. Within 2 weeks working with the HOA , it was approved; the county had a couple of questions, and withing 2 weeks they were ready to go. Whenever we had a question, they would respond within minutes NOT DAYS OR WEEKS. We never, ever had to follow-up with questions because they would always answer right away. Here we are 3 months later swimming in our beautiful pool. A few special mentions to their amazing staff; Rome is a work horse and a pleasant guy who gets in and gets it done. He never once complained about doing the work, and was very respectful of your property. Jared is another guy who got the plumbing and electric up and working, while giving recommendations on placement that worked awesome for us. Sandy in the office worked behind the scenes making the magic with the orders and paperwork for county and HOA. Pete the owner is very involved and always coming on site checking the work and communicating with us. The contracted team they had doing the work were amazing, and sorry we don't recall all their names, but they all worked hard and quick. You can take my advice, and just skip to the front of the line with Desert Luxury Pools, or go through many calls, no replies, over-priced estimates, poor customer service, wrong designs, and attitude trying to find another pool construction company, and be disappointed. Their price was better than the others and never, ever gave an issue with the design. They are the type of company and people that if you dream it, they will make it possible without nickel and diming you to death. Their communications are spot on by always letting you know what is going on that week, and respond to any questions or concerns. This is not my first rodeo in having work done on a house and when you find a company that is awesome, you recommend them. I highly recommend Desert Luxury Pools.

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Reliable, punctual, honest, friendly those are just a few…read morequalities I encountered with the remodel team. Everyone starting with Gio and Eduardo and of course Mario the owner were all polite, respectful and professional. I can't think of a better company to use for the pool remodel. They are all really wonderful ! Ron S. / Rancho Mirage