Very pleased with the service provided. Tom found products fitting all my requirements and…read morepreferences in a polite and friendly manner. Communication was excellent and the products were delivered quickly and professionally. The prices were comparable or less than several other companies I had looked at.

What can i say about tom phillips appliance except that he saved us when we were searching for a…read morenew refrigerator during this pandemic. Tom was kind enough to sell us the floor model we loved and delivered it the very next day. I would recommend him and his staff wholeheartedly! The gentlemen that delivered the fridge were wonderful too. With all the craziness in the world today to have found such a gem makes you feel like everything really will be ok! Thanks Tom!!

Purchased a Speed queen washer and dryer from them. The dryer from day one makes an intermittent…read moreloud rattling/ grinding noise. Called Ajay appliance requesting they replace the unit with another and was told I had to contact an appliance repair company for them to evaluate or call speed queen directly. So much for a local mom pop store who services their customers. I will never purchase or recommend them again!

Was given a widow of between 2pm& 4pm. It is now 630pm and no show and no call…read more Would not recomend to anyone.

For those of us with little knowledge of the workings of appliances we can only hope we find an…read morehonest merchant that will solve our problem and not take advantage of us. Quality is that merchant. Glenn took a call for me over the phone on a Sunday and rather than schedule a house call he gave me a few tips to try before we scheduled a visit. As a result of these suggestions my washing machine is working as it was prior to my phone call and at no cost. Thank you Glenn. I promise that in the future if I have a problem or I am asked for a recommendation for an appliance service Quality Pre Owned will be my recommendation.

I have never written a review online, but dealing with these guys has been a nightmare…read more Consistently unreliable and dishonest ... Takes your money and doesn't deliver etc etc..

Doing flooring and painting for my MIL home, the usual ripping out carpet, putting in wood laminate…read moreflooring etc. Had no issues here at this store, they had the style flooring we wanted and plenty in stock. We ordered it and they had it ready for our contractor to pick it up, couldn't have been any easier.

In January of 2022 we purchased an Andersen French Door from Home Depot in Toms River. The debacle…read morebegan at the order and has continued for 3 years. After countless visits and a door which would not stay closed, several locks which were replaced and the hinges needing replacement, we are now, 3 years later, stuck with a door which has to be slammed so vigorously that we are afraid the glass will shatter. In the past 3 years we have had more than 10 visits and the Andersen door was either not installed properly or it is defective. I find it very difficult to reach anyone and am so disappointed in this service.

Excellent service and prices! Great service, delivery men and knowledge of products! Will…read moredefinitely use them again!

Terrible cust service. Was literally told by the owners son , " Once the appliane leaves here its…read morenot our problem"! Spent 3000 on a washer dryer pair. Was told it was the best they had. It was delivered 2 weeks after I went in and paid for them. On install I asked if they can change the doors so that the dryer was on the left but was told its better the way it is now. They were in a rush and i figured f it... ill do it. 2 days later after install we noticed water in the pedestal. called them and was told not our problem call Electrolux. Had a repair guy come a few days later and said the hose that fills tub was cracked possibly due to someone dropping the unit. They replaced the hose but water had sprayed inside the washer all over componets and still had about an inch of water in bottom of unit that he couldnt get to but said it would evaporate fast. Washer worked for a few days then one day i heard it start by itself... called elecrolux again and repair guy came and said it was the control board. changed it a week later cause he had to order it. Was fine for about another week after board was changed then again, machine started by itself again.... anyway this went on for another 6 months on and off and had more down time then use time. Finally after 9 months of nothing but problems and going back and forth with Electrolux they warrantied it for a replacement. Said original company would replace and install at no charge. Called appliance galley and woman in office said she heard no such thing and they have to wait for a letter from them to replace and then they would have to send a unit to appliance galley for me. Called Electrolux and they said email and letter was already sent and that AG will replace unit from there stock and they get reimbursed from Electrolux. Call AG again and woman answered again statin " that's not how this works and they will not use their stock. LOL. Your a dealer of company why? Again its not our problem. I had to spend another 2 months back n forth fighting and had electrolux hire a company other than APPLiance GALLERY to come deliver washer and install. 11 months after purchase i finally have a working machine . I will never do business with this company nor recommend these nasty ppl. even the owner never returned my calls. Owner, son and woman in office are horrible ppl.... stay far away!

This may be a fine place to buy an appliance, but if you need service I wouldn't use them again…read more After 5 months and 7 visits to our home and coming out with different parts, they still could not fix it onsite. The last visit they removed the dishwasher from our home to fix in the shop. One week ago they scheduled us for a reinstall of the dishwasher that is supposedly fixed. After making me take another day off from work to wait for the install...you guessed it...they didn't show up. The service manager when I called, Ralph, was not at all apologetic, just said it was a mistake we were on the schedule for today and they will have to reschedule yet again. I have given up hope that the dishwasher will actually work if they do manage to get it back to us. I don't know if there is a better appliance repair or if this is the quality of service in 2022, but I would NEVER use them again.

Our ice Maker needed a minor fix. We had the same issue happen about a year ago or so and had…read moreanother company come out and fix it in about 30 mins and charged us about $125 (no parts). Same issue came up and the company we used were almost 3 months out for appointment, so we tried Jersey Coast Appliance. The man came out and was friendly and respectful enough but was unable to complete because he indicated he was Claustrophobic and needed another man to help him since it entailed going into crawl space to connect/fix drain hose and needed to reschedule. Two weeks later he came out with a second guy, and they fixed it in a few minutes (no parts). Then the bill came....$394. I was so shocked I paid while my head was spinning. I got no receipt but was told I could request one and when I called and asked about getting invoice, I questioned the bill and I was pooh-poohed by the lady in customer service (basically it is what it is). I don't pay my cardiologist this much per hour. I hoped it was a mistake but when I finally got invoice in mail (they didn't offer to email) it confirmed the cost and that they were only here for about half hour. "CAVEAT EMPTOR"

Very pleasant experience. The employees are super friendly and wanting to help find the right…read moreappliance for your situation.

Stay away. They ordered the wrong stackable w/d and then wanted to charge 25% restocking fee. Had…read morerecently bought fridge n stove from them with no issues and even joked we'll be back for our dishwasher when buying the appliance. Wouldn't budge on the restocking fee so they lost a good customer. Not very bright.

Staff is always patient and helpful. If they don't have something in stock, they order it for…read moreyou-and if you need to return an item there doesn't seem to be a time limit to do so.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.