I get very stressful going to a dentist, it had a lot to do with my past bad experiences in my childhood, had I visited Dr. Jack Ma sooner, I wouldn't have developed this eternal fear about dentist. Dr Ma was very gentle and experienced working with children and adults, he was awared of my fear, he was very patience and transparent with me. He would take time to walk me thru the procedures and able to describe precisely the pain level I am about to anticipate. One of my fear was needle, and Dr Ma has the softest hands, he was able to control and place it exactly where he wanted, his technique had enabled me not to feel a needle entering into my gums at all, not even a pinch! Dr Ma is very professional and passionate about his work, I would give him a 10 out of 5 stars! Thank you Dr. Ma! read more

Dr. Ma is very professional and kind. He cares about his patients and listens to them! They take insurance and work with it they have done everything to make their office extremely clean since Covid with lots of new updates you always feel safe there during this time. Their dental hygienist are some of the best Office manager Lisa explains everything to you and take care of your insurance I bring my whole family here and will continue to. read more

I've been going to this dentist promptly. Lately, their front desk/phone service is almost non existent. Left multiple voice messages and no call back. read more

Extremely friendly and very great dental work! They are nice, fast & treat their patient's outstanding! Dr. Ma is a real cool doctor!

Dr Ma and his office staff is absolutely wonderful! Dr Ma handled my dental needs perfectly and his staff makes the overall experience at a dental office amazing. Would not recommend Dr Ma enough! read more

Been coming here for over 25 years. Always professional and polite. Staff is friendly and Dr Ma is very knowledgeable.

I come here every 6 months and my experience is always enjoyable! Tracy and Dr. Ma absolutely know what they are doing and thoroughly examine your teeth and recommend beneficial and healthy alternatives to dental hygiene. I've had a combination of over 3 dentists in my life and this location by far is the one for me. Good vibes and a great staff! You'll definitely enjoy how easy and comfortable they make you feel. They are the reason I show up twice a year and that should say a lot! read more

I've been coming here for over 10 years, and I always look for Dr. Ma. I don't let anyone else do my teeth cleaning. I've tried other dentists in the past, and none of them do as great of a job as Dr. Ma does. Dr. Ma is gentle with your teeth cleaning, and he does a flawless job while taking his time to make sure he doesn't miss a spot. It's so comfortable that I often fall asleep in the middle of cleaning. The rest of the staff are really nice too, and the receptionist always remember my name when I walk in, even though I only go twice a year. Wait is never long with an appointment. I get in and out of there in less than a hour. And they're willing to check if your insurance covers any type of service you request. I do my best to come here as often as my insurance allows. Would not go to any other place. read more

Dr Ma is a great doctor, he's patient and polite. The reason I rated it to no star is because of the front desk lady called Erica. she's rude and un-professional to patients. She accused me of being muddled. When in fact, we were not on the same page until she opened my file, then I knew what she was talking about. I called back to ask her why she humiliated me, asked her what kind of customer service is this for her to insult her customer. she hung up on my call. I called back again and asked to talk to Dr Ma about a complaint. Erica picked up my call, told me I didn't need to complain, also said doctor is busy until 6pm. I didn't receive any call back, so I decided to post this to share my experience with other consumers. read more

My son and I have been coming to see Dr. Ma for several years now. He's been wonderful! He does a great job of explaning exactly what he's doing and has a genuine concern about all his patients. Caring, friendly and does great work! He managed to save my tooth when I thought for sure I'd have to get it pulled! The staff is friendly and, as a bonus, they're open on Saturdays! read more

Dr. Ma is great. Erica is the reception and she is very nice. The appointment is always on time and I never waited longer than 5 min. Everybody is very kind and professional. Dr. Ma is very good with kids too. Strongly recommend this place. read more

I have been coming to this dentistry for almost 10 years, and I don't think I could ever go anywhere else. The staff is friendly and so is my dentist. I would recommend this place to anyone. After so many years of coming here, I have no complains whatsoever! read more

Last time when my child was 6 yo, they filled his two cavities on his premolars with amalgam silver without even warning me ahead of time. Two years later, I asked his cavity on a premolar be filled with composite. Receptionist gave me a hard time, as she seems to prefer amalgam since it bonds better for baby teethe. But I prefer composite and since she wouldn't give me a definite answer, I cancelled the appointment. read more

Worst Dentistry EVER!!!! Avoid at all costs. This guy can't even do a simply filling. Not only can't he re-fills your teeth, he can't even numb you correctly. Instead of numbing the tooth, he numbs your face. When you say you still feels pain, he continues to numb your face. In addition, instead of fixing the bite for the filled tooth, he goes and alters the bite for the other teeth. When you tell him what is wrong, he tells you to "get use to it" and "Try not to feel every little thing" (Dah! I wouldn't tell you if I didn't feel pain). This guy has major hearing problem. He operates on blind arrogance! It is never his fault. It is the Patient. They just have to get used to it. This guy makes you think he knows what he is doing, but in reality his still level is that of a 1st year dentistry student. Grade F-. read more

Everyone is always real friendly here! I come here for my twice yearly checkups and unlike other dentists I've had in the past, they don't try to rip you off by telling you you "need" to do such and such extra treatments (so they can take $$ out of your insurance). They accept PPO insurance. They don't accept HMO's, which they've honestly told me is NOT the same as medical insurance HMO's - dental HMO's in general are a huge ripoff and you're better off paying cash instead. Dr. Ma is very reassuring and helps ease any anxiety you may have when going to see a dentist. Tracy, the dental hygienist, gives great advice on how to maintain the health of your teeth between visits (flossing is always at the top of her list!). I've actually thought about changing to a dental office closer to where I live now since I've moved further away, but since I've developed a rapport with them, I decided it's worth it to keep coming back to Dr. Tooth. read more

Bad!! Not ethical!! I pay cash for my teeth cleaning and they still billed my insurance. Told them don't bill coz I will be doing dental surgery using my insurance. Also i didn't take any x-rays while I was there, just normal cleaning. Insurance bill showed x-ray done. Unethical practice! Very disppointed. Never going back them again. Double dipped. read more

Dr. Ma is a great dentist. My kids really think that he's gentle, too. All the staff members are über (super-super) nice and friendly. The office is very clean. I strongly recommend this place to anyone looking for a new dentist. read more

Though this place is a nicely decorated office with very nice front staff, Dr. Jack Ma however lacks the necessary stills to be a good dentist. Though he appears nice and is gentle to the patiences, he really doesn't know what he is doing. He lacks the still to do a simple filling and can't seem to get the alignment of the teeth right, even on multiple visits. Unfortunately for me, I learn this the hard way. I came in to have one of my upper left tooth re-filled. The filling had came off, done by another bad dentist who used cheap materials. Not knowing any good dentist around, I thought Dr. Ma can re-fill my tooth (I mean, how hard can this be?). So I came in and have him do a full check up on my teeth (as I always do when I visit any dentist). When he checked on my teeth, he said I had a total of 4 cavities. I knew I had one big one that needed re-filly (which was why I was there in the first place), but to have 3 additional, was a surprise to me. The dentists before him didn't see any other cavities and he did a full check up; as well as the dentist before that one. I thought that was strange, so I asked him are you sure, because the other dentists didn't say anything about me having any additional cavities. His reply was, "I don't know, but you have them now". Okay he's the Dentist and it had been a fill year since I visited a dentist. Maybe the cavity came during that one year? On the day of the filling I was expecting that he would do the one on the upper left first, which is the one with the big hold in it, and is being exposed to the element. Instead he insisted on doing the two on the upper right first, which are the ones he claimed I have cavity. Okay, can't argue with the Dentist. Either way the left one is going to get done soonner or later. Guess it's later then. Fine. He kept drilling and drilling, even past my old filling. Don't think he ever found anything. In fact, he even murmured it. "What?" His response was "Nothing". When he finally put in the filling, he tapped ever so lightly and I knew this is bad. I could feel he didn't fully fill in the gap inside the drilled area. Next thing I know, he said that he was all done. So I started feeling my teeth with my tongue and it was still rough and unshaped. And I remember thinking "Are you kidding me? You going to sent me home like this?" So I mentioned that the bite felt strange and off. Instead of checking, his reply: "Oh don't worry about it, you'll get used to it once the numbness wears off". But I knew better. But I went home anyway and sure enough when the numbness from my FACE (not my teeth where it SHOULD be numb) wore off, I couldn't bite down. Since he didn't take the time to align those upper teeth to my lower teeth on my right side, my left side teeth couldn't touch to bite down on any food. Went back in to have him align the two teeth. Yet, still to this day it's not completely aligned and all these time I felt these constant pain like my teeth are expose or there's cavity gnawing at it. Went back the following week (supposedly to start on the left side of my teeth). However, I told him I think there's something wrong here I still can't bite and I still feel pain. Why am I feeling pain? "I don't know" was his response. So he re-do the filling (a total of 4 times on the right side and 3 times on the left side, unbeliveable!) and again the alignments are STILL OFF! Can't bite and what is more the pains are still there. His response to that was "Try not to feel every little thing?" Excuse me, if you don't want me to feel anything that means I'm dead! Hello!!! What's more, instead of fixing those teeth that he drilled and re-filled multiple times, and to make sure that the up teeth can bite down nicely to the bottom teeth; he went and re-shaped all my upper teeth. He made them pointy and shaped like a tunnel or a steep stream. So now when I eat instead of the food being grain down, it only get pushed to the roof of teeth or btw the gaps of the teeth and stay there. When I bite down the teeth constantly scrapes the sides of my cheeks and the side of my tongues. My bites are now way low and set inward as well. What's more the pains get worst and worst everyday (and this is not an exaggeration). All he can tell me is get use to it. Incompetent arrogant!! I thought filling and alignment of the teeth are dentistry 101. What kind of a dentist can you be if you can't even perform a simple filling? And to have an air of arrogance when your patience's are trying to tell you that something you are doing are not right. I have fillings in the past, but I never experience anything this bad before. Usually, when I get off that chair after my filling, I can bite, eat hot or cold foods, even hard foods without waiting for weeks, months and now a whole year has passed and I still can't chew rice or even gum without the pain, much less enjoy a piece of potato chip. F on skill!! A on decor. read more

The service is poor here and I will never come back here again. I never write reviews but I was very unhappy with the service with the lady that handled information regarding my procedure and cost. I did not find out the full cost of my procedure until that actual day of my appointment. They did not disclose up front the cost nor do they educate the patience about the procedures amd associated cost. I am very glad I did not do my root canal procedure here because they had bad reviews that is also hidden. Go to NOT recommended to view it. They told me I needed come back 4 times to complete the full and never disclosed that in the beginning and they did not disclose the cost I would need to pay for a crown. The staff has poor service and had call multiple times to follow-up to try to get the cost. If you need a root canal do not go here and go to a Specialist Endontonist who know what they are doing! read more