I hate going to the dentist, and Dr. Aurbach gets 5 stars. That has to say something…read more The office is clean, the staff is friendly, and they recently had mini tvs put in each room so you can watch tv as you get your teeth cleaned or worked on. Makes the visit go by much quicker. Finding a spot can be annoying. If you cant find one there's always the lot at the corner. It's only a few dollars.

Did incredible work for me. I had not 1, but 2 botched orthodontic experiences in my past,…read moreresulting in crooked teeth, some already needing to be pulled. Dr Aurbach constructed 4 bridges. When done, he put the mirror to my face. I yelled "oh my god". He got concerned and said "what's wrong". I said "I never had a smile like this". He so exceeded my expectations. I am grateful for the work he did and continues to do. Those bridges are now almost 6 years old, without ever being a problem....the work is so good that I don't even know which of my teeth are real or fake... Please know that the guy is a straight-shooter. You are going to get good or bad news without sugar-coating. You're going to get the bare facts from him, not an act. If you'd rather have a song and dance then great dentistry, go elsewhere. He's a pretty direct guy. His assistants are friendly and very competent. The whole experience is what one should expect from what is, let's face it, an unpleasant necessity of life.

Came here to see Dr. Michael Abrams for a consult for a gingival graft. Dr. Abrams is very…read moreprofessional and made me feel very comfortable. He explained every detail about what to expect from the procedure and the price. I decided to get it done as I had it done before and really wanted this done. Dr. Abrams did a wonderful job! I felt NO pain at all throughout and made sure I got postop pain meds and instructions. The care I received was above and beyond. If you are looking for a periodontist/orthodontist, look no more, he is the one for you.

$600 for a basic cleaning. When I asked them to explain why they charge that much, they said its…read morebecause it included first time patient X-rays and dental exam. There is no explanation for the price they are charging except greed. I have always gone to the best dentist I can find, and have never been charged more than $300 for a first time patient cleaning, including X-rays and dental exam.

I went to this dentist during the heat of the pandemic because my original dentist was closed. I…read morehad extreme pain. I ended up needing a root canal or so I was told. I was told a price ahead of time and when I checked out it was 200 dollars more I questioned it and was told because they went through my crown instead of my actual tooth.. I ended up just paying but definitely had a bad taste in my mouth. Get this even after I paid more than what I was quoted I'm still getting a bill! The worst part about all of this is that I ended up getting this very tooth extracted it was causing me so much pain still! Turns out they left part of a tool from the root canal in my canal and cement. After going and getting a cone scan my dentist confirmed! It's so obvious on the X-ray too. I lost my tooth and they still want more money from me! I say run as fast as you can. I'm in the process of getting a lawyer. I want my money back. This has caused me so much emotional stress and anxiety.

Im not even going to go through the long paragraph on the whole situation. What it boils down to…read moreis, the work you receive from the dentist here is amazing. But when it comes to the integrity of the office manager, and her accountability for your money... That's when everything goes downhill. They overcharged me 1st off, and when I ask them to explain the charges (the charges on the receipt in black and white), the charges didn't add up. my health insurance explained to me, the dentist office should be able to provide me a break down of the dental work to be done, the cost, and what financial responsibilities I have vs. what is covered by my insurance. I have yet to receive that. The office manager kept saying she couldn't, but then later said she could, but I still have yet to receive it. In my honest opinion I really feel she is looking at me as a minority who doesn't know anything, because why would a dentist office tell me to my face they can't provide me with a breakdown? I basically had to verbally fight to get a breakdown of the work that was already done! That's how I figured out that the math isn't mathing (adding up). Now I'm calling the office, to figure out when is she going to send the breakdown (because she told me I would receive it like 2 weeks go), but they're sending me straight to voicemail. Now again, I not absolutely sure this has anything to do with discrimination, because I hate just putting that label on people and situations.. but what I do know for sure is, there were "other people" asking for breakdowns of the work they need to receive, and they were getting just that!!! Here I am months later (because I believe the work started in September) and I have yet to receive the information I requested.. so y'all be the judge! I said I wasn't going to do paragraphs, and I did it anyway smh.. I can't sit idly by and allow this type of behavior.. the ppl have to know! I guess I will have to take a L (loss) on the money they overcharge me and find another good dentist and hope that I will receive fair and honest dealings..

I feel a moral and ethical need to post because my experience with this dental office was so…read moreprofoundly different that the other postings here. Beware! It has been wonderful to move on to another dentist who I find much more professional and engaged compared with Josh Wilges. By way of background, I was a patient of Dr. Josh Wilges for several years - until about two years ago when I sought out another dentist because of the profound unprofessionalism with which this practice operates. Let me enumerate the salient problems I encountered: #1 Insurance Issues: I found out from the office during the first week of January 202_ that they would no longer accept my insurance, that they had accepted for the past several years. I could have switched insurances to another provider who they do take had they only informed me a couple of weeks earlier in December of the prior year. I attempted on multiple occasions to phone and email the "manager" Adam (he is actually just Josh Wilges' husband and seems at best minimally competent and does not respond to phone calls) to figure out a resolution or a preferred insurance plan for the future. He would not return calls or emails or provide the necessary information. #2 Dr. Joshua Wilges as a No-Show: For three different appointments, I would book them with "Dr Joshua Wilges," who had been my dentist for several years at the point. When I would show up, Dr. Joshua Wilges was always in Texas not New York and it was a subcontractor providing services; the office would never let me know ahead of time about this "switcheroo" but it was a constant tactic for move than a year form what I heard from other patients and based on my own experiences. As someone who works in medical care, I can say that it is PROFOUNDLY unethical to advertise that you will provide services, while subcontracting out to another provider who is cheaper and collecting a profit. This is dental/medical ethics 101. Please know that if you book an appointment with Dr. Josh Wilges, you will likely never see the man. #3 Names: In medicine and dentistry, naming conventions should be parallel. If Josh Wilges is going to be "Dr. Wilges" then address me as "Mr. H_______." The office staff, however, will repeatedly and resolutely address you only by first name as if you are in kindergarten, while making a huge deal out of you calling Josh "Dr. Wilges" --- this is yet again totally unprofessional. This was at one point an excellent practice. It is not now. Dr. Josh Wilges is totally checked out and you will likely never see him for services you book with him. Furthermore, the manager Adam will refuse to contact you or discuss problems or other issues. Run from this unprofessional, unethical dentist's practice.

Dr. Josh and his entire team are amazing. Typically I dread or avoid anything medical related, but…read morethe experience here is the complete opposite of any traditional medical office -- from the customer service, to the atmosphere, to the empathetic treatment, even to billing. It's all seamless and enjoyable. I really love Josh and his team and the way my teeth are taken care of.

I genuinely cannot say enough great things about this office. Every single person here is…read moreincredible, from the manager to the front desk staff to the hygienists and doctors. I've always been someone who gets anxious about going to the dentist, but this is the first office where I consistently feel safe, comfortable, and truly cared for. The cleanings are incredibly thorough while still being so gentle, and whenever I've had an issue or concern, the doctors always take the time to listen carefully and make me feel heard without ever making me panic or feel stressed. They are knowledgeable and reassuring without being alarmists, which makes such a huge difference. You can tell this office is built on kindness, professionalism, and genuine care for patients. The entire team goes above and beyond, and it completely changes the dental experience. I'm so grateful I found them.

Caution - get a second opinion. I loved this dentist and practice when I was a patient however it…read moreseemed like every visit I had another cavity. I was convinced I just had genetically bad teeth. On my last visit I was told that I needed a crown. I got a second opinion at another practice and was told I was fine. Haven't had a cavity since I switched.

I love Dr Neidle and all his staff! Truly kind, good people who care about your experience and…read moreknow what they're doing. Due to family issues over the past decade, I've been in NYC more infrequently than usual but plan to call for an appt there soon now that I'm back in NYC for a bit. I've enthusiastically recommended Dr N whenever any friend or acquaintance has asked me about a good dentist. You're in good hands here thanks to the great demeanor and skill of Dr. Neidle and his team.

Very reasonably priced, and professional service. Dr. Neidle and his staff have a great bedside…read moremanner. Have had nultiple root canals, crowns fillings etc over the years.

Dr Castano explained to me on Dec 6, 2024 . My teeth were not in good condition & I would lose…read morethem my gums were also in bad condition. Dr Castano , took x rays & used the scan machine to see how & what would be the best care for me . It turned out I had good bone . I had a choice either dentures or implants. I definitely went with the implants . It was a process from removing my teeth till my gums healing !!! Dr Castano did an excellent job !!! Thank you so much Sheryl K

**UPDATED** Been going here for at about 10 years now…read more Everything was good, in the BEGINNING. I allowed him to do two implants on me which ended up failing and he told me he would refund me and never did. One "failed" and one was placed incorrectly! He owes me over $11,000. Mind you he owes me that much but put me into collections during covid over a $200 invoice Dr. Jacobson is extremely untrustworthy. He will act like a friend but he's not. He just wants to charge you and your insurance as much as possible and provide subpar dentistry. The only thing keeping that place afloat is the wonderful dental hygenist and the receptionist. STAY AWAY IF YOU VALUE YOUR TEETH AND MONEY.

Dr. Shapiro is the greatest dentist in the world and I don't know if it's close. There is a reason…read morepeople fly in from around the world to go there. The office is like a family. My teeth are problematic- genetics plus how much I've beaten them up! I am lucky to have found Dr. Shapiro.

I recently went to Dr. Shapiro to fix an issue caused by (some shoddy work performed by) my old…read moredentist. His office accommodated me within 24 hours and further accommodated services based on me being pregnant. The office feels incredibly organized and comfortable. People seem happy to be working there and it makes a difference in their patient interactions. Dr. Shapiro is a total pro. He's friendly, professional and incredibly knowledgable. I've converted my whole family--kids included--to patients.