I hired 3 days ago, the cleaner said she was lost, then she went to the apartment with no material,…read morewent in and out saying she would come back and never came back. According to the cleaner, the apartment should hire deep cleaning. I called Marcela that she said she would reschedule. Because she did not return the email to reschedule or the call. As a customer I still had the answer in the google review about my honesty. In all my life I have never seen a company so bad, that questions the honesty of a service that the customer decides to pay, after offering a professional who arrives without material, it was although, without doing the job and does not return the rescheduling and still quotes the term honesty, placing the blame on the client. Do not hire. They are rude and unprofessional.

Marcela and her team have been cleaning my home weekly for over 5 years. She is reliable, thorough…read moreand extremely pleasant to work with. Highly recommend!

Poor quality, the house was empty, I needed a move out cleaning…read more Place looked the same maybe worse after they left, I had swept and cob webbed prior, the floors were never mopped, the oven stove bathroom were never touched. Very pricey service for poor quality cleaning

Ketlyn did an amazing job cleaning our home. I booked her last minute (a few days in advance) when…read moreI learned I had family coming to town, and I couldn't be happier with the outcome. She was thorough, quick, and super friendly. She even cleaned places I never would've thought about like my bookshelf, and emptied my incense tray. I'm so glad I read the reviews here and booked her! Would definitely book again and recommend her.

It's been a while since I had a house cleaner and I am very happy with the work she did…read more She was prompt and arrived with her equipment and cleaners. On her first visit, she will confirm with you your exact needs and wants. She is very detailed and reasonable. I am very impressed with Ashley, she is a true Entrepreneur! She has a couple of businesses and will do what she needs to do to support herself and her family! A Go-Getter!

This is by far the worst cleaning service I have ever paid for. I was in communication with the…read moreowner Ashley and paid for a deep cleaning that included my fridge, oven, and windows. Not a single one of those were done. The house was not swept or mopped, the house was not dusted, countertops were still dirty, there was literally nothing done. This company stole my money and the owner Ashley has stopped responding and refuses to give me a refund. I was told two maids would show up, only one did, and the job she did was complete garbage. I paid for a "deep cleaning" and am shocked with how the owner is okay with STEALING my money after NOTHING was completed.

Gulya and another employee from this service arrived promptly as promised. We did a thorough walk…read morethrough of the home and discussed the pricing. No different from the conversation I had with the dispatcher/manager on the phone a few days ago. I was happy that they were able to accommodate my short notice request. Gulya delivered a fantastic (clean) home for me. The duo was very efficient and worked well together to ensure the home cleaning was done thoroughly and swiftly. They used a combination of products they brought and what we had available at home. This was done on my request. For example, I wanted them to use the floor cleaning product that I purchased, but they were free to use the surface cleaning products they brought with them. I appreciated this flexibility. The work was spotless (literally and figuratively). I will probably opt for the deep cleaning service next time and I'd like the balcony, oven, garage cleaned as well. Which understandably was not included in the light cleaning service. The price in my opinion is still a little high. I can appreciate the rising cost of products and gas etc. but still a little out of my price range. Will have to save up before next time as the service provided is of higher quality.

Gulya is not only incredibly professional with her work being outstanding service but she is so…read morekind and personable! Her prices are fantastic and her services will not disappoint. She has cleaned our storefront and home for several years now and this review would have been sooner but I just found out she had a Yelp!

I've used this service a few times and have had issues here and there with the quality of work. Not…read moretoo bad and they were open to feedback so I came back to them a few times. The last they cleaned they were over an hour and a half late. Today they were due to arrive between 9:30 and 10am. At 10:30 I texted to see if I could get an updated ETA. At 11:07 I called....no answer so sent another text. At 11:30 I cancelled. They have read receipts turned on so I know the message was received shortly after I sent and, even then, no response, no explanation, no apology. Well there will also be no more business from me. I would highly recommend any of the many other services for your housecleaning needs.

Wow, these ladies are very professional. Very well equipped to clean a home. During this epidemic…read morethey offer me a sanitation for my home. They are very professional and friendly. The owner is well knowledge in how to clean high end houses. The price is also affordable. I will highly recommend these ladies.

Hired for a deep move-out clean and our property management said "I don't know who you hired but…read moreyou need to get a refund" because the place was so filthy dirty. We asked for a refund with no response. AVOID THESE CLEANERS. We now have to pay hundreds in fines because they did not do the thorough clean they were paid to do. I should have known when they changed the cleaning time without asking me and then showed up 30 minutes late to the cleaning without an apology. I'm pretty sure they assumed we would never go back to the home so they charged us and never cleaned. That's the only explanation I can possibly think of for such a terrible "clean" they provided.

I'd never hired a cleaning service before for move out but I definitely would again after this!…read moreThey were very professional and efficient, thanks guys, you made my move much less stressful!! The place was perfectly spotless!

My roommate and I had the misfortune of using their move out cleaning service for a house in…read moreCarlsbad. I told them about things that needed cleaning, including carpets, and they agreed to it. There was some confusion about their quoted price but we figured it out. I was still expecting full service though, and they failed to deliver: - The carpets were dirty. They told me that full carpet cleaning was a separate fee, which contradicted the list we agreed to earlier... - Room mirrors, the laundry room, and the area under the stairs were dirty. After pointing that out, they cleaned them, but some areas of the laundry room were still dirty afterwards. - Downstairs floors were dirty. They told me that they wouldn't clean any longer because it was the end of the day... - After they left, I found other uncleaned dirty areas (see pictures). - The only things that they cleaned well were the bathrooms and the kitchen counters/oven/microwave. In summary, it was half-baked work. At the end of the day a company should strive for customer satisfaction, and I was not satisfied at all.

Prompton professional service thank you guys much! They did a very good job and their quote lined…read moreup with the final payment

Elizabeth and her team were such a blessing during my move. She knew exactly what needed to be…read morecleaned and taken care of for a proper move-out, which gave me so much peace of mind. They came fully prepared, were very detailed, and worked efficiently. The home looked spotless, and I was able to get my full security deposit back. Elizabeth is kind, professional, and very accommodating. Her team was also friendly and hardworking. I truly appreciated their help and would definitely use them again.

Elizabeth is amazing! She goes beyond and above. if you're looking for someone to take care of your…read morehome or business, she is your person! I recommended her to all my friends.