5 stars indeed! Very professional and friendly…read more I would definitely recommend calling them if you have any plumbing problems.

Great service. Good work. Fair pricing- right in the middle. Quick response and communication…read more Appreciate that he was thorough and took the time to explain what was going on. Snaked my drain pipe and cleared out the roots.

Suddenly, our hot water stopped and nothing came out from that side. The cold side worked, though…read more I called Hot Water Guys at 1:00 on Tuesday and was able to schedule for the next day. Sam arrived and got right to work. He did our annual maintenance and fixed our problem. Before leaving, he made sure that the water heater was connected and working properly on the controller app. It was a bit tricky and Sam had to return to the attic several times, but was patient in helping me with reconnecting the unit to our WiFi. Hot Water Guys installed our unit and we only have them work on it bc we trust their knowledgeable service technicians. We will continue to recommend them.

I have used these guys before. I reached out to them at 10pm via website form and asked them to…read morecall me in the morning. They called me at 7am. Scheduled a same day appointment for later in the afternoon. The technician, Sam, was running behind from his appointment before my service window but he kept me informed of his timing. As he was about to head to my house, he called me and we talked about the issue I was having. I told him the fault code and sent him a picture via text. He immediately knew what parts were going to be needed to fix the issue. He swung by the office to make sure he had the right parts before arriving at my house. I will for sure be using HWG for all my service needs! Sam is the best tech hands down!

Terrific company! Very responsive via Yelp message, even late at night. Quick appointments. Fair,…read moreflat price agreed to up front. Denis fixed my drain clog in no time and even showed me how to prevent it in the future. He went above and beyond. Highly recommend A++++!

We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Called them for my washer/combo and they had Great customer service, honest people and…read moreknowledgeable.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

My water heater has finally gave out after 16 years. I found Texans Water Heaters through Yelp…read more I've reached out for a quote and Joe responded within minutes and gave me a reasonable price. He scheduled the installation the following day. Eli and Jose were very professional and their workmanship is top notch. Big thanks to Joe and the team, we finally got our hot water back!

Efrain at P & G Plumbing was outstanding. He responded promptly, showed up when promised,…read moreaccurately diagnosed a leaking 20+ year-old water heater, and made the entire replacement process easy. What set him apart was how fair and straightforward he was. He helped me find the lowest-priced water heaters, charged no markup, even picked them up himself, and stuck to his quoted price. He returned the next day, completed the installation seamlessly, and delivered excellent workmanship and value.

Maximus is one of those technicians you immediately feel grateful to find. He responded to my Yelp…read moremessage within an hour and showed up right on time. From the moment he arrived, he was kind, calm, and truly caring. He took the time to thoroughly check everything, explained the situation honestly, and gave a fair estimate without ever trying to push extra charges or unnecessary work. That level of integrity is rare. You can tell Maximus genuinely cares about people, not just the job. It takes courage and heart to do honest work when it would be easy to upsell and Maximus does it right. Professional, trustworthy, and respectful from start to finish. I highly recommend him to anyone who wants a technician they can truly trust.

Great customer service. The phone was answered quickly and Robert apologize and explained that he…read morewas booked up.

Our 14 year old water heaters were starting to struggle. Robert said they would try to service them…read moreand quoted a price but warned they might need to be replaced. I'm sure a lot of companies would have tried to convince us to do so, but Robert's guys brought them back to life for exactly what he quoted. Another great experience with Plumbaway...highly recommend.