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    Top Gear Driving School

    3.5 (8 reviews)

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    Ask the Community - Top Gear Driving School

    Horizon Driver Education

    Horizon Driver Education

    4.0(8 reviews)
    35.8 miMontavilla, Northeast Portland

    I signed up as an adult driver and took a few lessons a week with Mr Mohammad. The teaching I…read morereceived was super clear and easy to understand as we worked up from slower speeds to highway driving, learning about road signs & driving etiquette along the way. I passed my test first time! you won't even realise as you're learning but the horizon team will overprepare you so that by the time you do your test you'll feel super confident and be completely ready to drive anytime thereafter. Thank you Horizon for a such service and a fantastic experience

    A few months ago, I began taking driving lessons at Horizon Driver Education and had a very…read moredisappointing experience for the short time i was there. During my first week of lessons, I was assigned to the instructor/owner, Abdiasis, who created a very stressful and intimidating environment. During our short 2 days together, I explicitly told him that I was not ready to drive on the main roads, yet he ignored my boundaries and forced me into traffic anyway. When I expressed stress about going into the traffic, he stated, "You think I love you more than my car," and laughed. This comment was very creepy to me and made me very uncomfortable as it was coming from a grown professional whose sole focus should have been on teaching me how to drive rather than making such inappropriate comments. Furthermore, he repeatedly dismissed my communication by continuously yelling at me saying, "You Look Confused" after I stated I was not multiple times. He also showed impatience with me and I did not feel safe to make mistakes and learn from them as a completely new driver. He also seemed to take satisfaction from all the stress he was causing me, as he told me I look upset and was smiling/laughing about it. Because of this toxic environment, I requested a new driving instructor. However, she was very unreliable and constantly bailed on our appointments after just 2 sessions. The first day she made an excuse, I came to the school to meet her, assuming our scheduled lesson was still on and I saw her parked there on her phone. She came out to me and told me she isn't working today and asked if the owner didn't tell me. For the next two weeks leading up to late April, I would send her messages on our scheduled days asking if our lessons are still on for the day and she would always have an excuse. By the following week, it was already the end of April, which is the time she previously told me during our first lesson she would be leaving for vacation. To make matters worse, soon after I filed my complaints about them to the DMV, they suddenly changed their billing policies in a message they sent me, claiming a "pending payment" and demanding upfront payments for all future sessions, which I was previously never required to do so. The timing of these new financial demands were odd to me. Horizon Driver Education failed to provide me with safe, professional, and reliable driving lessons. I was effectively left stranded and unable to complete my driving lessons. Please save your time and money and go take lessons at a certified program that actually respects student safety and basic business ethics.

    Pacific Driver Education

    Pacific Driver Education

    4.0(24 reviews)
    46.9 miSouthwest Portland

    My driving exam was with Hope she was amazing I feel like I drive with my family I had a great time…read morewith her I recommend pacific driver for those of you to take DMV exam and lesson and also I took driveing lessons with skip he give me confidence thank you Skip too

    I was in a photo enforcement class. The class was fine. However, the customer service was extremely…read morepoor. This business has an exclusive contract with the city to offer these courses. There were upwards of 80 people in my class. That's $10,000 in user fees for one class and you can't hire anyone to answer the business phone during business hours? ok. So, my calls were not answered, and my voicemail was not returned. This set a rude and unresponsive tone, and I felt shoved into their preferred mode of correspondence with zero choice. I drove 51 miles per hour; I didn't kill anyone! Every touchpoint with this company has been menacing and judgmental. Is that the culture that you're going for? Literally out to lunch - never answered the phone, even today! Poor follow through - did not return my voicemail. Finally, their notifications were incomplete. The email that I was supposed to receive 2 days prior with a link to register, did not include the link. Since you can only interact with them by their preferred method of communication, I emailed and had the misfortune of dealing with two people who have absolutely no commitment to let alone apparently any training in deescalation. I finally got the information that I needed. However, over the course of the correspondence I was judged, not heard, dismissed, sassed back, and ultimately threatened with retaliation. That's right this "customer service professional" took the time to get the last word and directly threaten me with retaliation. What assurance do I have that this person won't pursue further retaliation by losing my paperwork or "forgetting" to file it on time?

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    Top Gear Driving School - driving_schools - Updated July 2026

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