Great experience and very professional service. It had been 7 years or so since I had the vents…read moreproperly cleaned and I was amazed at how fast and efficient the service was.

Very nice and helpful and friendly performed the service well. I would definitely use him again.read more

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

This company installed a chimney cap on my 52 year old chimney and did a complimentary chimney…read moresweep. Extremely satisfied with service, quality of product and price. Every aspect of this installation was excellent. I highly recommend Safe Air Duct and Chimney

Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

Daniel was great he explained what had happened to my sink being stopped and was very professional.read more

I had a new AC system installed by Sunny Service in August 2024 that included maintenance as part…read moreof the purchase. In June they performed a routine complimentary maintenance inspection to keep the system running smoothly. On July 30, 2026 the ceiling started dripping. I called them right away. A separate roofer also inspected and confirmed the roof and attic were fine, and specifically recommended checking the drain line on the pancake unit. I relayed this to Sunny Service. Their technician came out the same day, said everything was fine, and charged me another service fee. The next day (July 31, 2026) the roofer returned, opened the ceiling, and immediately found water coming from the direction of the pancake unit. The drain pipe was flooded. Just one day earlier Sunny Service had told me it was not the issue. I now have roughly $2,000 in ceiling repairs to deal with. I'm also unclear why the system did not detect the overflow and shut down, which the technician had previously explained it should do. I trusted this company for two years with a brand-new system. Please make sure any AC company thoroughly checks and clears the condensate drain on every visit. This should never have happened.

These guys are awesome, on time, professional, and honest. I highly recommend Duct So Clean.read more

Highly recommended! Cleaned a badly blocked dryer vent including lint backed up into the dryer…read more Replaced the dryer hose at no charge. Dryer works great now.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

I highly recommend Always Air for your HVAC needs! My downstairs air conditioning stopped cooling…read morewhile the upstairs was still working. I contacted Always There Air through their website around 7:00 PM, and I was pleasantly surprised when they arrived around 8:00 PM that same evening. Abiel was wonderful! He quickly diagnosed the problem as an issue with the zoning system and found that the damper was closed. There was also an issue with the motor, which he recommended we take care of soon. He was professional, knowledgeable, and efficient, and he had my AC back up and running in no time. I really appreciated the quick response, especially since it was after hours, on a weekend and during the Texas heat. The service was excellent from start to finish. If you need HVAC service, I definitely recommend Always There Air. Great service, quick response, and a job well done!

Always There Air is owned and operated by a gentleman "Caleb" who has been servicing my home for…read moreyears. I've followed him throughout his career because he's the most honest and reliable HVAC technician that I've ever had in my home, and he's an absolute pleasure to speak with. He's "extremely" knowledgeable and has always been able to source and repair every issue, including the replacement of my condensers, the installation of a fresh air management system/ERV, Nest thermostat installs, hard start devices and multiple other issues that surfaced as my home aged. When Caleb started Always There Air he hired technicians who shared the same core values that he had and they're the ABSOLUTE BEST! I LOVE LOVE LOVE this company and I know you will too.

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.