My husband found this place for me to enjoy some alone time to get dolled up. I made an appointment for 3:30. When i arrived i asked all the right questions.""How much would it cost to get my hair cut exactly like the photo & to dye my hair color the same as the picture. ??""The lady at the front desk went and asked the hair dresser in-front of me in Portuguese I'm assuming exactly what i asked her. The lady asked me to show her the picture i had in my phone. As i showed her the picture she asked me to take my hair out of the bun i had it in. She then told the lady in Portuguese the price. $180.00 i said Great! So as the lady started to do my hair i noticed she knew english but chose to speak Portuguese instead. I had one hair dresser in the beginning. I asked her what she was applying in my hair and she said a toner. To make all my hair the same color. she went on to ask me have i ever dyed my hair black , i said no i dyed it dark brown and bleached it blonde. I went in the salon with dark roots to un even blonde hair. When the lady took the toner out of my hair , my hair looked all dark brown again. Which i already knew was a bad idea from the start but trusted this hair dresser because i saw the outcome of her last customer and she seemed very happy and looked beautiful. Now shes washing the toner out of my hair & applied bleach. i sat with bleach in my hair from 5pm till 12am. Again i repeat i sat for hours with bleach in my hair .... the original hair dresser applied the bleach but then had 2 other people help when they felt like it. Now i made it very clear from the start i wanted my hair cut not long but they continued to dye my hair the length-that it already was. Now its almost 1am and they finally washed my hair out and i already know my hair is damaged because i can hear them trying to comb my hair out & my hair is just popping like over cooked spaghetti, but this didnt bother me not one bit because i asked to get it cut ... so once they finished washing my hair. They asked me to sit down so they can blow dry it but before they started i asked" arent you going to cut it first??" The lady then goes OH NO, we charge an additional fee for haircuts.... so i said wow i asked the lady in the beginning exactly what i wanted and the color and the shortness and she said exactly 180$. I then go to ask how much does it cost to cut my hair? The lady said 30$. I said no big deal ill pay for the hair cut. So mind you its 12:30 its almost 1am they closed a long time ago. Im sittin inside the gates outside of half the shop is down. They tell me , they wont cut it to come back the following day that its very late. I said i wont be-able to i have some where to be tomorrow. But again i said no worrys dont worry about the hair cut. Now i have the hair dresser i started with , a young lady who was so nice she actually spoke to me unlike the rest who just so rudely ignored the fact i didnt speak anything but english & another lady &such a sweet guy. They are all trying to comb out my hair. So I obviously can see myself in the hugeeee mirror infront of me. I can see everybody combing my hair out as its just breaking off badly and barely combing out. Its matted together. So this wonderful young man ask me how short do i want my hair cut? [my hair was passed the middle of my back.] they all are talking Portuguese about ME.& how badly my hair was burnt by the bleach and how they wont even be-able to blow dry it out its impossible to comb out and they are going to have no other choice but cut it. That I understand because this isnt my first time with bleach hair gone wrong. [Teenage years i learnt on my own. ]
so i said your going to have to cut it , because its badly damaged and you cant comb it out because my hair is over cooked spaghetti! Thats while i ran my hands thru my hair and chunks of blonde came out while i dropped it on the floor. & the guy laughed im sure out of nervousness thinking I wouldn't know my own health of my hair conditions. So i thought my haircut would be free until it came time and i was all done. I had to wait for my husband to bring me 30$ to pay for my haircut.. i went to get 30$ from my husband and paid for my haircut that should have been free since they fried my hair. The outcome , the hair color is exactly what i wanted just a little darker and the haircut not exactly but i settled since now my hair is damaged. I appreciate the extra people that stayed with my hair dresser to help me get out as fast as i can. Would I recommend this place to a best friend , or family member. Not at all. Did i feel welcomed. Not at all. My hair is now more damaged. read more