The Top Knot Flooring team did an excellent job installing our engineered hardwood floor. We needed to replace our carpet but were concerned about how to manage it with our belongings and furniture still in the house. Mike guided us through the entire process from the beginning. He was very easy to work with and took the time to educate us on different flooring options. He was also transparent about his estimates, which we feel were fair market prices. His team was highly professional and punctual. Their work on our flooring and staircase exceeded our expectations, clearly showing their pride in craftsmanship. They finished the project on time and as promised. Thank you, TopKnot crew. You made this process much smoother for us. We are very happy with the installation. For flooring installation, ask for Sammy. We look forward to working with you again on other home improvement projects read more

I called TopKnot regarding a problem with my hardwood floor where my office chair rolls around. Mike came out next day and on time. He gave me several options to fix the floor but first he recommended some better chair wheels and brought them up on Amazon. I ordered and installed the new wheels. Problem solved with out expensive floor refinishing. Mike, the owner, is very helpful and accomodating. I highly recommend them and will call them when I neeed hardwood floor repair in the future. read more

Mike and his team are truly "Top Knot"! They went above and beyond our work scope and made sure our floors and office/pantry wall installation were done in a timely manner. Not to mention he is reasonably priced and offers other services than flooring. We will definitely work with Mike again for future projects! read more

Excellent work done by Mike and his crew on repairing a badly damaged hardwood kitchen floor caused by a leaking dishwasher. This is clearly a very experienced team. I was pleased with the straight forward communication and the detailed outline of the work to be done. The job estimate and invoice were conveniently sent via email and sms messaging. Not cheap perhaps, but no worries either. Highly recommended. read more

Mike and crew made it happen during a time crunch. They communicated well, were always on time and did a quality job!

After researching a lot of flooring places, we decided to choose top knot flooring for our flooring project. We ended up replacing all of the flooring in our entire house. Mike walked us through our options, was very responsive, knowledgeable, and someone we found to be very punctual. We couldn't be happier with our new floors and would choose top knot again for any other flooring, home projects in the future. read more

Top Knot Flooring - White oak wood flooring - Flooring Near Me - Walnut Creek, California

After several years some of the boards that I purchased at Lumber Liquidator needed to be replaced. I called the owner, Mike, and he came out with his team and replaced the boards. Their work was excellent! You can't tell that the boards had been changed. They are excellent craftsmen. read more

Mike and the crew at Top Knot do amazing work! I had my engineered hardwood floors refinished - and some boards were so bad to begin with I was sure we'd have to replace them - but they managed to bring them back to life and make all my floor look brand new! They were patient with my indecisiveness and offered input on what would work best. They helped carefully move out the large furniture and brought it back in when done, and were able to work around the timeline I needed. I am absolutely thrilled with the final outcome and would highly recommend Top Knot to anyone looking to do their floors! read more

Top Knot Flooring - Incredible difference! - Flooring Near Me - Walnut Creek, California

We had our downstairs flooring done with Top Knot Flooring. Mike was great and is full of information that was helpful and ultimately led to us choosing this company. We had carpet and tile removed. We needed Top Knot to be able to install flooring that was already purchased from another vendor and they had no problem with that. These guys did a great job, they prepped and covered everything that I was unable to take off the walls and anything that seemed like it would be less than ideal if it got dusty. The demo went great and the floor installation looks amazing. They were VERY friendly and even fixed a few things like my squeaky door without being asked. Good company and better priced than going big box store. read more

For the last 3 days Mike keeps beating around the bush and can't provide me even with a rough estimate for flooring of a 750 sq. ft. area. Avoid this place. It is just waste of time. read more

My partner and I just moved into our first home, and wanted to update the flooring to a more modern look. We found Top Knot through thumbtack and had a great experience. They responded quickly, were able to schedule a walkthrough within 36 hours and started work shortly after. The floors look incredible and Mike (owner) was super knowledgeable and helpful in educating us on making the right decisions to fix some of the issues we faced once we removed the floors. It was slightly more than we had budgeted for, but I still highly recommend it regardless. read more

Top Knot Flooring - wood flooring - Flooring Near Me - Walnut Creek, California

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I've been meaning to do a post about Top Knot Flooring in Walnut Creek. They are owned and operated by a wonderful man named Mike. Mike did an incredibly thorough review of the proposed job to ensure the accuracy of his detailed estimate. They recently installed luxury vinyl plank floors in about 1200 sq. ft. of our home, and they did a phenomenal job!! Mike's crew had to replace all the underlying plywood and clean up a terrible mess left by the prior contractor who had done ceramic tile for us. Top Knot finished in a week and Mike's team worked tirelessly and carefully. They did their best to clean up at the end of each work day and carefully helped us move all our stuff back inside. They even helped us put felt pads on the bottom of furniture that could potentially scratch the floors. We felt their work product was a great value for the money we spent and are very happy with how everything turned out. I can't say enough good things about them!! read more

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Had carpet removed and replaced with exact hardwood that was in the rest of the house. Workers were friendly and polite and cleaned up everything perfectly. So happy with the results and working with Mike (owner) was great. He knows his stuff. Walked me through the process and everything went smoothly. Good price and loved working with an independent owner owned company. read more

TopKnot Flooring is the BEST!! Recently, my wife and I had the need to replace our floors in 3 1/2 rooms due to some water damage that originated in our kitchen. We reach out to five different flooring companies in our area and from the very start TopKnot stood out from all the rest. Mike (owner) returned our call the quickest and gave us a clear, thorough, and fair estimate later the same day after he came over to assess the job.  He was also very informative as we went through the process of picking out new flooring and was all around prompt and helpful with any questions that we had along the way. Mike's installer, Ramiro, was equally kind, polite, and professional as he demoed our old floors and installed the new ones with top-notch skill! My wife and I could be happier with not only how amazing our new floors look but also with the ease and peace of mind that TopKnot Flooring provided us throughout this process. Mike, Ramiro, and the whole team at TopKnot are an ELEVEN in our book!! read more

Top Knot Flooring - old (& damage) floor in kitchen - Flooring Near Me - Walnut Creek, California

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I don't like to write negative reviews, but feel I must in this instance. I had originally written a positive review, but after what has happened after the install I can no longer keep that review and must write a new one. My initial communication was positive. I left a VM and received a call back immediately from Mike's wife and she had Mike call and set a consultation. Everything seemed fine from estimate through install. Mike had indicated the price wouldn't go above $9000 and it did go 500 over, but besides that the install was fine. What was really disappointing was how sloppy Mike and his workers are. Mike mixed a leveling compound 2 days in a row on our front porch. Before he did this I let him know that the pavers on the porch and front yard were new, so please be careful. Despite this, he mixed the compound and left numerous large drops on the pavers, which are still there to this day. At the end of the project, there were several other things that he left in a way that was very unprofessional. They took a large chunk of wall out, broke picture frames and left them on the floor, did a really sloppy paint job of baseboards, left cement to dry and damage door frame and porch and walkway, etc etc.. These are labeled finish of job 1-8. When the job was complete they didn't even do a good job cleaning the floor. His guy, Carlos, swept but that's it. When I presented all of these things Mike did come back out, but it was obvious he wasn't happy to come back and didn't apologize. He seems like a guy that does not say sorry. So as time went on (install was 11/16) we noticed lots of other finishing issues....things that should have been done and weren't. They installed flooring in the bathroom but didn't seal around the bathtub. So water just ran down the bathtub and under the floorboards (picture labeled bathroom, no sealer). We also noticed that there were several boards that were coming apart (picture: floor separating). Mike sent his guy and fixed these issues. Again, no apology and I did have to chase him a bit to come back out. Since then, more floor boards split apart and we noticed some other questionable work, especially around the fire place and our back door. His guy, Carlos, shot some caulking into gaps where he should have put transition pieces. (pictures: Bad finish 1-4). Again, Mike sent his guy to fix these, but I had to chase him for more than a month and we was quite unhappy to send someone. Again, no apology or explanation of why these things were happening. Recently one more board split. Mike sent his guy and a text "I can't keep coming to your house for free man". The board that his guy fixed popped back up the next day. Mike now relayed the message that any future work will be at $175/hour. One more big issue...Mike said we didn't need new subfloor....he put some of the leveling compound in between some of the plywood joints. I told him that was OK with me as long as the annoying squeaks would go away. He said, "should be fine". Well a year later the floor squeaks worse then it used to. So, after spending over 11,000 all told for new flooring,-flooring which Mike said would last at least 20 years, we are very frustrated. Had the floor stayed together, like it should have, Mike wouldn't have had to come back even one time. Had he left the job done without damage to my property, he would have never heard from me again unless I needed more work done. To give Mike credit, he did come out and fix things....I did have to chase him to do so. It seemed like finally the floor was going to be fully fixed and I wouldn't have to call him anymore...then this last issue happened and responding with the line "$175 hour to come to your house going forward", really rubbed me the wrong way. So now I have to write a negative review which I hate doing. I'm unsure if there is some sort of manufacturing defect with the floor he sold us, or is it's just bad installation, but either way this was a bummer of an experience. I'd definitely not recommend Top Knot. I'm guessing he might be better with real wood flooring, but with clicking synthetic installation, I'd bet you're going to have similar issues. read more

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Top Knot put engineered hardwood flooring in my home, 1st floor stairs, and partially in the second floor. Mariano and Giovanni were great, worked hard and seemed to really care about the quality. It was nice working with Mike through out the sales process. I am happy with the final product. read more

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Top Knot Flooring got the job done on time and on budget. It is a spectacularly beautiful and craftsmanlike job. I could not be happier. I would gladly serve as a reference. In addition, the installers were polite, eager to make sure that I was happy, and incredibly skillful. It was a pleasure to have a team like this in my home however disruptive any interior work may be. A clean job! read more

Called and visited Walnut Creek store Sunday needing a new carpet for our newly finished garage within a week. Mike was very helpful, patiently showing us all options considering fast availability. Friday the carpet was installed at the arranged time by a very helpful installer who gave us various options for the carpet layout. We are very happy with the end result. Very professional and tidy installation completed fast but thoroughly. Thankful for excellent service - we want to heartily recommend Top Knot Flooring. read more

Top Knot Flooring - a view of a kitchen and a kitchenette - Flooring Near Me - Walnut Creek, California

Just completed installation of engineered hardwood in my downstairs hallway. Mike was easy to work with, and the installers were experienced and meticulous. I asked for a framed installation to follow the walls around the perimeter, which required a bit more expertise and Ramiro had it. A fair price, and I am very pleased with the result. read more

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This review is for flooring we had put in around Nov 2017. Top Knot was recommended to us by our contractor. They installed new hardwood floors for at least 600 sqft and tied into existing hardwood floors that they sanded and stained that covered 900 sqft. We had 2" top nail flooring placed. At first we thought the floors looked nice. They worked with us on the color, and were pretty timely about completing the project. We also had them come back and do the baseboards. However, after they left the painters literally had to go over the whole house again because there were marks all over. The owner, Mike, said this was normal, but we were not about to pay for the repainting, so that was worked out. Fast forward about 8 months. We started seeing holes where the nails were. We called Mike who he came out and gave us some line about the wood putty being water based and that this would happen. He also said it was due to water in the crawl space, which there was not. He said he would send someone over to fix it...he never did. Many emails passed, and he said he would drop off the wood putty on our porch and we could fix it. This also never happened. And now we are noticing many cracks and chips in the flooring, putty is popping out and leaving holes. I went to their office couple times during regular business hours while I was 6 months pregnant and it was always closed. Mike even knew this when he came out to check the floors. We are very disappointed that in only 1 years time these problems have come up. We spent over $12,000 on these new hardwood floors and did not expect this. Our floors that have been in the house for 70+ years don't even have these problems. From the past promises that he made about fixing things, we know this is not going to get fixed. We talked to other flooring contractors about this and everyone said it was sloppy work that could have been avoided. I am beyond upset at this company at the lack of responsiveness, accountability and unapologetic behavior. read more

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I had called around to a number of flooring companies and seemed to be getting the run-around. Then I called Mike @ top knot and he came out to measure and had an estimate done the same day. The installation went great and they were done sooner than expected. If you need flooring, go with someone you can trust! read more

Crews just trying to get in and out as fast as they can. No attention to quality or detail. Mike only does the bids then farms out the work to his crews, so some of the work we agreed to didn't get completed when the actual work crew showed up. My floors look like a DIY job. read more

Remodeling a home can be as stressful as buying a home. When Mike came over to do an estimate, he was super attentive, friendly and consultative. He wasn't pushy, but kind in helping me make the best decision. You'll see in the attached pictures how quality floors change the whole feel of a home and Mike and his team hit it out of the park. I am definitely working with him (when/if I buy the next home). Thanks, Mike! read more

Top Knot Flooring - This is a before and after of Mike's Work. Thanks! - Flooring Near Me - Walnut Creek, California

We are very pleased with the engineered hardwood and carpeting installed by Top Knot Flooring. Mike was very knowledgeable, helpful and patient in the selection and installation of our wood flooring and carpet. The install crew was prompt and efficient and did their best to maintain the job site neat and clean. We would recommend Top Knot Flooring to anyone seeking a superb flooring project. read more

Top Knot is probably my favorite floor store ever. The quality of Mike's work was above and beyond what I could've imagined. I felt safe and comforted by his knowledge and his personality was friendly & flexible. He seemed to know everything there was to know about floors and more. My husband & I would definitely recommend them to anyone interested in getting there home updated! Excellent timing & prices were flexible for our budget. Patrick & Sara read more

From the first phone call I was grateful to be working with Mike. He took time to explain the various options to me, and help me understand the pros and cons of the products, without any pressure. Once I made my decision, Mike laid out the process and schedule, and he lived up to every commitment. His installers were kind, respectful, and tidy in their work. I couldn't be happier with the experience, or with my new engineered wood floor! read more

Top Knot Flooring - hardwood flooring - Flooring Near Me - Walnut Creek, California

I would highly recommend Mike and the Top Knot team to do your floors. We had a wonderful experience working with the Top Knot team, from their vast knowledge of hardwood floors and to their great installation team. A+ Worked with us on any and all issues. Easy to communicate. Delivered what they promised and much more. We'll be using them again to do the upstairs carpets. read more

Top Knot flooring made my stair dreams come true! Mike was patient during the process and had many options to choose from at his warehouse. The work was done in a timely manner and the final product was exactly what I envisioned. read more

Top Knot Flooring - Flooring Near Me - Walnut Creek, California

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They came recommended by my doctor. Mike is very knowledgeable on product and process (LVP flooring), and gave a competitive bid. Great workers. Quality product. Excellent workmanship. Extra care in prep work. Done in a very timely manner. We're happy with the result. read more

Amazing! Fast response. My 70 year old floors have never looked better. Incredible work to Mike and his team! Thank you! Mike contacted me right away, gave me a quote and started the following week. He followed up during and after the job. Great communication and spectacular job. read more

Top Knot Flooring is Top Notch! Mike and his team are highly professional and focus on truly educating their customers on what is needed. If you are looking to add value to your home or if you are an interior designer looking to partner with a great flooring store in Walnut Creek, look no further! Mike has tons of experience and it's actually his team that does the work from start to finish, not subcontractors like a lot of other places. read more

From the first look at samples to the final handshake with the installers our experience with Top Knot was excellent. We had extensive remodeling underway and Mike graciously adjusted our project to fit with the other contractors. The end product is beautiful, well beyond our expectations. We are happy to recommend Top Knot to any who need top quality product and superb professional service at very reasonable prices! read more

I highly recommend Top Knot Flooring! I was coordinating multiple contractors as we got our house ready to sell. Matt W. was very professional, helpful and flexible in coordinating the timing of putting in our carpet on a short time line . Not only that, their prices are very reasonable, the work was meticulous and they took care of all of our squeaky floor boards! I highly recommend Top Knot Flooring! read more

Mike and his team just finished installation of the engineered hardwood in my house. It was just under 900 ft.². The quality of installation is good, The noses for the stairs had to be ordered from hardwood floor manufacturer company and it caused some delay, but Mike kept me apprised and even forwarded me an email with negotiation. The price was very reasonable and the final payment was the same as original estimate. Overall I'm happy with the results. read more

Top Knot Flooring - Floors - Flooring Near Me - Walnut Creek, California

I would recommend Chris to do everyone's flooring! Excellent customer service and work done! Thanks once again for amazing work!

Quality work! Mike was easy to communicate with and work with in general. He and his team worked efficiently and did a really nice job on the floors in our new home. read more

Mike was awesome to work with. He took the time to walk us the flooring project. Our home was built in the 1950s, and we discovered there were no hardwood floor in the dining room area. Mike was able to match all of the flooring and you cannot even tell where the new floor begins and the old floor ends. If you want someone who is dependable, honest and hardworking, I highly recommend Top Knot Flooring. read more

Top knot floors is a great company for all my flooring needs and their prices are very competitive I recommend going here for high quality floors and they do installation in house I would use them again read more

Mike and his crew did a FANTASTIC job with our wood floors. We bought a new house and wanted the bedroom floors to match the wood flooring in the hallway. Mike found the right flooring product, removed the existing carpet, and laced the new wood floors into the existing wood floors. It is seamless and beautiful. Highest recommendations. read more

Impressed, excellent work. Great customer service. Clean and fast. If you want a refinished job, or any flooring done this is your go to. Great prices. Started with two rooms. Realized I need my whole house refinished. You can't beat it. I have had plenty of work done previously but no other company can compare. Chris answered all my questions, got back to me in a fast quick manner. If I could I would rate this with more stars. read more