Had a styling, makeup application and eye lashes - the styling was amazing. It stayed in place for…read morea day! And my hair dos not curl. It looked amazing and I got lots of compliments. Makeup application felt good and worked well for my event. I didn't love the lashes and removed them before the event. Would have preferred the baby lash add in versus the whole glam lashes...just not for me. I didn't think about the need to ask to scale it back, so that's on me. Unsure of what alternate options would be available.

BAM is incredible!! They are so professional and the products they make are amazing. I have a…read morehandful of makeup products (which are incredible) and a hair straightener which you can tell is great quality. Love this place and would highly recommend for anyone interested in a one-stop shop for hair and makeup!

Daisy was very friendly, professional and efficient. I would definitely request her again as my…read morestylist.

I was lucky enough to get Daisy again. She never disappoints! Best stylist!…read more I got here 15 minutes before my appointment and they were able to get me in. This location is near my office so very convenient.

Top rate! What really stood out was the attention to detail and genuine customer service. I never…read morefelt rushed, and everyone made me feel like a valued client. I'll definitely be back and highly recommend Blo Dry Bar to anyone looking for a beautiful, long-lasting blowout and a great overall experience!

I really wish I had read the Yelp reviews before booking here because unfortunately, my experience…read morematched many of them. I had a 3:00 PM appointment and even arrived a little early. I was checked in and asked to wait, but after sitting there for 20 minutes with absolutely no update, I finally had to go to the front desk myself and ask how much longer it would be. I explained that I had a flight later that evening and had specifically scheduled an appointment because I needed to stay on time. I was then told that the stylist they booked me with was "one of their slower ladies." That honestly made the situation even more frustrating. If the salon already knows a stylist tends to run behind, why book a 3:00 PM appointment without building in enough time--or at the very least, communicate that to the client when they arrive? I ended up leaving because I could not risk missing my flight. Then, to make matters worse, they charged me a $25 cancellation fee. That is what I find completely unacceptable. I showed up for my appointment, on time, and they were the ones running behind. I did not cancel or no-show. I waited 20 minutes with no communication and only found out there would be an additional delay because I went up and asked. Charging a customer a cancellation fee under those circumstances is incredibly poor customer service. If you expect clients to respect your cancellation policy and your time, you should also respect theirs. Very disappointing experience, and I definitely should have read the previous reviews before booking. 9/3/26 UPDATE: The franchise owner personally reached out to me after my review and investigated what happened. She confirmed that I did arrive on time, that the delay was due to an issue on the salon's end, and that the $25 cancellation fee should not have been charged. She apologized, is allowing the disputed charge to be refunded, and offered me a complimentary blowout with an experienced stylist. While my original experience was disappointing and I stand by what I wrote about that visit, I really appreciate the way ownership handled the situation afterward. Accountability and good customer service matter, and I believe it's equally important to acknowledge a business when they make a genuine effort to correct a mistake. I would be willing to give them another opportunity in the future.

Amazing experience! I've been getting Brazilian Blowouts for over 10 years, and most failed because…read moremy hair is a monster and many stylists use a one-size-fits-all approach. Breana immediately understood my hair needed a stronger, more customized treatment, and her 10 years of experience really showed. Smooth Bar is clean, relaxing, and professional. Best of all, I no longer have to battle my hair every morning. Highly recommend!

Bre does a fantastic job with the Brazilian Smoothing Treatment. It does last at least 10 weeks…read moreand not only smooths and defrizz your hair it also adds shine and manageability.

What a great blo dry bar! My stylist was amazing! She knew exactly how to style my hair, and it…read morelasted 3 days! The staff here at the Plano location are super friendly, and inviting. I've already booked my next appointment.

Breyna did such an amazing job with my hair this morning! I showed her a picture of what I was…read morewanting and matched did it perfectly, and was also so so kind! Would definitely come back next time I'm wanting a blowout!

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

I am currently 6mo pregnant and trying to find a new stylist who was quick and good was not easy…read more I read many reviews about this studio so I had to give it a try. They had an online "test" that you can take and they'll send you a list of stylist that matches your answers and personality type. Out of the 3 I got matched with I chose Jessica Maez. Jessica was very professional and very personable. She made me feel comfortable and at ease. And the best part was that she was really fast and my hair turned out great. I absolutely loved my experience, so much so that I decided to make my next appt before leaving the salon.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

My appointment in Allen was canceled this morning and I was rescheduled with Mia in Frisco. It was…read moremeant to be. She's amazing and so sweet, very attentive, and listened to exactly what I wanted. The vibe is chill and relaxing. Mia's service is impressive and how she cares about every detail including glass covers so my glasses don't get color on them. In addition to Mia's excellent customer service, I overheard the stylist next to me speaking with her client about her services. I was beyond impressed that this stylist not only recommended the best service, not the most expensive. The client thought they needed extra services but in reality didn't. This stylist could have easily just charged her but she was honest. This shows me in addition to Mia's amazing service that Tangerine employs top notch employees. While it wasn't in my plans to come to Frisco, I am so glad I did. I'll definitely return here. It was worth the extra few minutes of drive time.

Kevin is a very good stylist clearly he knows what he's doing. And I absolutely love Aveda product…read more Lots of parking in garage easy access. The front desk people are good too as long as you don't catch them all being busy gossiping and putting makeup on.

I'm going to add to my previous review. I come here for all haircuts and I can depend on them for…read moreall major milestones in life. My best friend's wedding, my trip to other countries, or just another week day and they make my whole week. I come in for a men's haircut. I have been to so many places and Haru Salon is the only one for me. I can trust them to do an outstanding job and leave me filling with confidence. I'll walk you through the process. First they don you with two capes and another item for your neck. Is it cold? They have a closet that warms up your jacket. Second they wash and massage your hair and your back in a massage chair. Next they cut your hair to your liking and walk you through the process - they will tell you what looks good and why. With the amount of meticulous care I've seen them take compared to anyone else blows me out the water. Another hair wash (okay this is new to me since I have never seen a second hair wash in the North) and styling, waxing, blow drying your hair. I cannot emphasize how much I love this place and will always return. Keep up the amazing work!

I Love this Salon, Haru truly cares about the quality of your hair and what you want. All the…read moreworkers are very kind and make sure you are comfortable and hydrated haha! I probably had the worst hair I ever had and Haru absolutely transformed it and made it into my dream hair with amazing health as well. I recommend Haru Salon, if you are looking for a longterm salon that actually gives you what you need and for an amazing price.

I've been getting my hair done by Makenna for years now, following her from her prior salon to Di…read moreLusso, which is in a great location, just north of Stonebriar mall. The salon is easy to find with plenty of parking. Makenna is very knowledgeable and does a great job keeping my hair looking its best. Color, highlights, cuts, she is great with all of them.

I want to share my experience so others can make an informed decision before trusting this salon…read morewith their hair. My hair was severely damaged after receiving services from Stephanie. What I went in with and what I was left with were two completely different things, and the damage has required significant time, money, and effort to try to correct. What has been even more upsetting is seeing other people come forward with similar concerns about damage to their hair. I brought my concerns to the salon owner, Natalie, hoping she would take the situation seriously and work toward a reasonable resolution. Instead, in my experience, there has been a complete lack of accountability for what happened. I have felt dismissed rather than supported as a paying client whose hair was damaged by a service performed at her salon. I understand that not every service turns out perfectly, but there is a major difference between an imperfect result and significant hair damage. Mistakes can happen--the way a business responds afterward says a lot. I wish Natalie had acknowledged what happened, taken responsibility for the salon's role, and made a genuine effort to resolve the situation. I would strongly encourage anyone considering this salon to do their research, ask detailed questions about the health and integrity of their hair before allowing chemical services, and document their hair before and after their appointment. I would never want another person to experience the damage and frustration I have experienced.