Very pricey and unorganized I'm here on 12/30/21 and i hate the services for the second time just all over the place front desk attendant can barely keep up with seating and who's going to be servicing you I'm happy i didn't have plans me and my sisters have been here 2 hours I'm leaving without a full set poor service and she doesn't care wouldn't recommend read more

Had a perfectly great experience today! I did not have an appointment and got right in. On a Saturday morning, too! Everyone was friendly. I got a pedicure... It was quick and perfect. Then I got the nexgen... Again quick and perfect! People who have left negative reviews about waiting and seeing others "bump" them in line... They probably had an appointment. Don't complain when you were just a walk-in. Duh. read more

Top Nails Tech - Nexgen Color#116 - Nail Salons Near Me - West Palm Beach, Florida

I love this place. I'm very simple and Emily does great nails. Customer service is excellent. In and out just the way I like it. read more

Top Nails Tech - Nail Salons Near Me - West Palm Beach, Florida

No matter how many times I go there they never do my nails how I want them. Sometimes they are different sizes, or they don't paint the whole nail. To fix something that they did wrong they charge a lot. read more

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Always a quality gel manicure at Top Nails Tech. The gel manicure usually lasts over a month! read more

Top Nails Tech - Love my manicure! Lovely job ! - Nail Salons Near Me - West Palm Beach, Florida

I just got my nails done here. San was on his phone Facebook messaging with someone. He didn't listen to what I wanted and I walked out with my nails looking awful, way too long, and wishing I had never walked in. read more

Emily is such an awesome person and a top nail tech. I recommend this salon. Every tech that I have had if great. They do amazing pedicures, dip etc read more

Not the best job ever done. I went there based on a review I read and sat with nick who was recommended in this review. I've thought about trying nexgen for quite some time. I finally go to do it, and this guy tries talking me out it. He said I should do gel instead. But I had already decided I wanted the nexgen so we proceeded. He also gave me a pedi. He didn't want to trim my big toe and he cut one nail sideways (which I just noticed). There are lines in my nails and they are bulky and were gunky underneath until I cleaned them. They did not use the 4 liquid process for the powder and I believe that will affect the quality. I also asked for a flower design on 2 fingers and got a tree. I'm dealing with them because I'm going on vacation. The people were nice overall but I won't go back based on I don't think their processes are clean and meant for quality. read more

Top Nails Tech - Nexgen - Nail Salons Near Me - West Palm Beach, Florida

After moving away for so long I came back in town and decided to get my eyebrows down and requested for len to do them. As I waited I wish I was told their will be an extra charge for requesting a specific technician to do them. I then took a seat waited for len to assist me and was charged $11 dollar for my eyebrows when the price originally is $9. I wish this was advise to me beforehand or posted on their website. Unprofessional to charge an additional fee without advising your customer. Unfortunately might be the last time I come here or even consider recommending anyone here. read more

The service is the worse. Nick did my nails and toes. I wasn't very happy with the service my second go round. He did a rushed job and my to nails did not look like a professional did them. Not to mention he doesn't let your nail dry all the way and doesn't put any cuticle oil after wards. Doesn't even give you time to wash your hands and he certainly doesn't lotion your which in my years of getting my nails is customary when you pay to get your nails. They act like they doing you a favor doing your nails. No I'm paying for your service. The worst service ever. Good customer service should be part of the service. read more

I have had up and down service here. Prices are good, but I have had my fair share of cuts from a tech more interested in his phone. Wax tech also double dips the stick in the wax. I'll get my nails done again but I will be finding somewhere else to get my eyebrows waxed. read more

This place needs to be shut down asap. They're not even worthy of 1 whole star. I've been coming here for about a year and change and honestly have never really had a welcoming, pleasant experience, however in the beginning I was pleased with how one of the techs, San, who is actually the manager, did my nails. What I find that they do here, from personal experience and observing, everyone is just a number and they look at you like dollar signs after your first time as a newbie (they of course recognize people). Thereafter? Forget about receiving any type of customer service. This past Tuesday 10/24/17 I called early morning to schedule an appointment like I always do, I was told I could come at 4pm. I agreed to time and later got there on time. I walk in, and of course, like always, San is with someone and tells me to "go pick color and wait a little bit". No greeting, no Im sorry, would you mind waiting or coming back at a little later time? Nothing. All of the techs there, especially the seasoned ones feel so entitled that they don't even value customers anymore. No respect for people's loyalty and time!! I always just sit and wait because I live a ways away and it would be better than having to come back anyway, though I shouldn't have to! Everytime!! I religiously spend about $120 every 2 weeks including tip at this establishment. My nails and feet to me are the one pampering moment I reward myself with as I work very hard doing what I do. I even TIP even when I'm not 100% satisfied and deep down i know the tech I s undeserving because at the end of the day, its labor and I try to understand everyone's situation. San is a VERY impatient tech. And he knows better and can do better (i always make excuses for him) but I have to call it for what it is now, he doesn't care! He has cut me MANY times with either the drill while doing my acrylic or the nail file. If I tell him, he NEVER says sorry and will blame it on me saying it's cuz of how my fingers are. How does that make sense and how do you tell a customer that?? No! You cut me because you're constantly in a rush or see more customers walking in and now your performance declines and I'm no longer your focus because I'm already in your chair and now you want to reel another person in before they walk out. THIS PLACE NEEDS TO STOP BEING GREEDY AND LEARN TO TELL CLIENTS THAT THEY ARE BOOKED! It's horrible and unfair. People work hard for their money, they deserve great customer service every time! I would NEVER spend my money here again if I was even paid. TAKE YOUR MONEY ELSE WHERE if you prefer a SANITARY nail salon, and a place that doesn't have HORRIBLE CUSTOMER SERVICE. If you're looking for a place you'll walk out happy from, check out Tipsys Nail Salon in Wellington. I started going to Nina and she is amazinggg at nails and pedicures. They treat everyone like gold there! read more

Top Nails Tech - Cuts on each finger from trying to rush after being told to wait for 30 minutes after my scheduled appointment time. - Nail Salons Near Me - West Palm Beach, Florida

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I had a pedicure, brow wax and did the nexgen nails. The new location next door is so nice and big. The workers were super nice too. It was a little pricey but I'm definitely going back.. read more

I've done my nails with Nancy and she does a great job and she is fast . The place just needs a little more friendliness to get 5 stars read more

Top Nails Tech - Almost 1 week old, Great natural shape acrylic nails by Nancy - Nail Salons Near Me - West Palm Beach, Florida

By far, the worst place I have ever been to. Lets start off by saying I am a licensed cosmetologist, meaning I am licensed to do nails. By Florida law you are not allowed to cut living skin unless you have a doctors degree. It is against THE LAW to cut the cuticles. By the time I was done with this place two of my fingers were bleeding. That, indeed, can cause infection. All my fingers were in pain. The lady , (I wish I knew her name, but it was never told to me) was in a complete rush. Very, very rude! It is also very very dirty in there. I did not see ANY barbicide. read more

After 2 years of trying different nail salons around West Palm Beach I think I've finally found my salon. Everyone is so nice and always in great spirits. It is a peaceful environment that allows you to relax while being pampered and the prices are very reasonable. read more

first time here and I'm usually very skeptical about letting just anyone do my nails, but here they do a great job. fabulous pedicure and nexgen nails!! which is great because not everyone has made the transition to giving nexgen as an option. I didn't catch the guy who did my nails name, but he was in the first chair and very friendly. I'm not one for small talk so he was perfect lol. I will definitely be back for the hospitality, prices and to see what their new shop is going to look like. (moving right next door) read more

Top Nails Tech - nexgen #138 - Nail Salons Near Me - West Palm Beach, Florida

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Clean Friendly very nice atmosphere. Im very satisfied with my pedi and manicure. My new place to come and get my beauty needs. I loved tge service. read more

Did not like don't know how to polish nails polish all around my finger had toes done too same thing will not go back there

Linda is the owner. She is very pleasant and hardworking. Everytime I go there they are busy but they work their best to get you in and out.

Place is bigger than most in the area. They offer upgraded services for pedicures which is nice. Had a little wait on a Saturday but other than that I have no complaints. Will definitely go back! read more

This nail salon is disappointing! Ive been going here for years and now all of a sudden it feels like im paying for someone to do a horrible job. Every time I go here I never leave how I pictured my nails to be. im constantly paying $45 dollars for air bubbles and my nails never last. One minute they don't charge to remove nexgen then the next minute they do. I tried to give this place a break thinking that maybe its just the nail tech but for the past 3 times ive been there with 3 different nail techs I was unpleased!!! The management doesn't even accommodate the clients for the waste of money and time. I will never be going here again. If you are looking to get your nails done please visit Royal Nails or a Nail salon in the Wellington Green Mall. read more

I am very satisfied with the Nail Tech I have. Lien is very courteous, professional and a people person. Always smiling. I also love the facility it is high end and clean. read more

The worst nail service. Story time because I'm mad. I was recommended to see the main guy (san I think) but he was booked so I asked for the next best person. I got Michael. Michael is unable to do the most basic things. And if he is considered the "next best" then save your money and go somewhere else. My toe nails were cut round when I asked for square. He painted all over my skin. Even after he attempted to clean around It they were still a mess. I let It go because toes are easier to fix in my opinion. My hands were a different story. I had a gel mani which I always get with a BABY coffin shape. Understood. Not almond. Not full on coffin. But baby. I was told that It couldn't be done when I asked him to just file the nail a bit. This was after he took the nail drimmell, the thing they use for acrylic nails, to remove the remaining gel off my natural nail. He cut my cuticles. Twice. Which I bled. Haven't had that happen since maybe my very first manicure. Let's get back to the filing. They were little daggers. Terrible. I was shocked. Because the pinky he started on was ok. He was rushed and unprofessional. Lacking skill. I told him to cut them and file since the shape was a mess. He initially wasn't even going to file after he cut them. He goes. "I told you It only look nice for long nail". Sure. Excuses. Then I ask for a thin french. He says he can't do as thin as I'd like because It would chip. Nonsense. The french was so thick. Disgusting. So he removes that but when he goes to put on the base coat there are fuzzies all in It. So I ask for him to remove them. He says to stop touching things. I haven't. And simply paints over the fuzzies. I have never seen that. So I got up and told him this wasn't working. Finally Got someone else to just do a nude on my nail. Still poorly done. Polish ok my skin this the paint is lifting. A week later they are already chipping. When I get my nails done at my regular place (I was out of town) my nails last 3 weeks+. I was infuriated with everything at this salon. read more

I have been getting my nails done by Emily over the years and she does a fabulous job. She is friendly patient and professional. I am a very happy customer. All the techs. are good my preference is Emily. I didn't rate them 5 stars because there is always room to grow. read more

The staff was friendly and the facility was clean. They have this nail technique that outlasts gel polish called Next Gen and I love the technique and quality. I'd definitely recommend this place to others in the area looking for a good salon with great prices. read more

The new place looks very nice. However the wort experience I've ever had!! They told me there was going to be a wait and asked me to sit down. That's fine. However when they took me to the chair one of the guys doing someone else's pedicure saw me sitting in the chair so he was nice and started the water. Again that's fine however I sat for over 10mins in the water no one came. Another lady sat down across from me. Which of course after some time a lady came to do her nails? Why I sat down first!!!!!! 2mins later Finally the guy that started the water when he was done with his lady started to do my pedicure,, ok? Now my feet are prune. He "attempted" a massage which he literally just rubbed my legs. I'm pregnant I don't want my legs rubbed! Anyway at the end he's putting on my sandals he scraps my little toe on my shoe of course polish comes off. So I play dumb just to see. He never did anything about it. I know he saw it, he struggled to get my foot in how could he not see it?! Idk if I should have tipped him but I did anyway. I'll never come back here! This was my first visit here in years. I'll definitely be going to the one on okeechobee in the chicly cheese plaza. I'm ashamed I cheated on them!! Bad experience never again! read more

I'm actually in the pedicure chair now and just finished my manicure. I walked in, a man glanced up from his cell phone said from behind the divider between the front area and said "what you need?" He was so far away I didn't even know if he was talking to me. I told him I needed a mani pedi. He told me to sit at station one. I asked if I should pick my polish color and he said "yeah you can." Correct me if I'm wrong but that's been the first step in 100% of the nail services I've had such far. I sat down at the manicure station, which was dirty and covered in other people's nail dust. Gross. We proceeded with the manicure while he yelled across the room in what I assumed to be a language from Asia. I assume this guy is a manager of sorts as he was barking all kinds of orders to the other employees during the manicure. One nail tech wasn't even aware of the name of one of her coworkers and yelled "who Kim? I don't even know who Kim!" I tried to make conversation with my nail tech in which I got one word answers, and it wasn't because of a language barrier. The hand massage was a joke. He took a pea size dap of lotion and rubbed it in in about 2 seconds (literally) and said "wash hands!" I noticed he didn't put a top coat on the polish and when I asked about it, he said "later." Meanwhile on the way the pedicure chair, he didn't ask to carry my things for me which all of the other nail salons do so my polish of course got messed up on one finger despite trying to be careful. So here I am now in the pedicure chair. When I asked about the massage function not working he said "it's broken" and didn't offer a solution or apology. What I find funny is that they have a sign on their window that says something along the lines of "high quality and low prices." I'm not even sure what they'll charge but this was worth about $10. Bottom line, if you're okay with paying regular prices for poor service/quality and you're highly tolerant go here. If you want much more bang for your buck go to Oxygenix on village blvd. I'd be shocked if this business lasts much longer. read more

I hardly go to yelp to make bad reviews on businesses. But I think I should make this one for top nails tech because I would like to warn people about this nail salon. my family and I are staying at the Embassy suites in Belvedere and I was looking for a decent nail salon in the area. I asked front dedk and recommended the ones at city place. However, I searched on yelp myself and found this. I based my selection on the reviews of customers like me. This one has four stars and i thought it should be good. I looked at the prices and they were reasonable. We were four girls about to attend a wedding and needed some pampering thats decent and does not cost an arm and leg! Basic services for mani is 12 and pedi is about 25! But watch out because they will charge you for everything else. So for choosing the gel polish, we ended up paying $71 each! Which is way too much for a regular nail place! If i had known, i should have went to a posh place in downtown that will tell u up front it's $50 for mani pedi. Top nails tech is pretending to be cheap but you'll end up paying a lot more because of the hidden extra charges. So i would suggest pamper yourself to a nice nail salon and pay the same price cuz this is a total major rip off! read more

I had really good service from this nail salon. First time and was very impressed. My nails are still looking great even a week later. I appreciated the excellent service. read more

I would never step foot into this nail salon ever again. First I waited 10 min to get a manicure and pedicure . Receptionist told me to walk to the back where employee named jack was working one someone else . I sat there for 15 minutes before he noticed I was waiting for a pedicure . He the. Stopped and put water into the bowl with out any soak crystals. Another things was that when he was about to polish my toes he didn't use any disposable liners so that my nail polish wouldn't get messed up ... But yet was charged for a pedicure with disposable liners ... Another thing was I waited to get my fillings done and the owner Linda came say me down I her seat and attended to 5 other customers for eyebrows saying that they had been waiting longer when in actuality those customers had just walked in .. At this point I was very upset .. Then she rises threw the whole process cutting my cuticles to the point the bled .. Asked me if I wanted to cut my nails short and without my answer had done it any ways .. Asked to have a gel top coat to have to wait almost 30 minutes to put a gel top coat for only to have her mess it up.. Then to be unprofessional to tell me that it was my fault cause of the polish I had chose .. I wanted to get up from my seat and walk out .. This isn't the type of service I should have experienced especially when it's being paid for .. This is the first and very last time I will step foot in this place . I rather go somewhere else then to have to deal with rude staff and be treated unfair and be takes down too and disrespected ! Never again read more

Not the best place. I got a manicure today- something simple and the paint is peeling already. Wouldn't go back.

I've been going here on and off for years, the staff is all very positive and friendly. They do my eyebrows amazing! I never go to anyone else. Although if you don't have an appointment the wait might be a bit dragged on, but it's not their fault. They do try to get everyone in as soon as possible. They never complain about doing crazy designs, they always want you to have exactly what you ask for. I love the new salon that they opened right next to the old one. It's super cute, very spacious and they deserved the upgrade! read more

No customers, Manager Sam , who was not at the front desk but at the second nail table, never took his eyes off his personal computer to greet me or assist me- never looked up when he said pick your color and when I said ,"where ", he just pointed in a corner I didn't know existed" again never taking his eyes off his computer. The tech was great. Too bad the manager is so unaccommodating and prefers to play on his computer instead of helping the very clients that paid for his computer. read more

Amazing service and beautiful nails! Thanks, Nick for always doing such a beautiful job!

The salon was really clean. I like their massage chairs better then anywhere else. The tech did exactly as I asked and did a fantastic job on my nails. read more

One star is too nice in reality my real rating is -5 stars When I first got my nails done here I love them they were fine with little flaws. The second time I got my nails done I requested San to do my nails because he did my nails the first time. I really didn't mind waiting just to get my nails done by him,even though I made an appointment at 3:45 for him and didn't get served until 4:15 didn't leave The Salon till 545 almost 6 o'clock. I first started off by showing him a photo of the nails I want and shape. I told him that I wanted an almond shaped nail with no sharp point but a rounded tip to resemble an almond nail. Long story short my nails ended up being thick round heavy wide and one hands shorter than the other. this other nail technicians laughed at my face when they saw the design that I got because it resembled a butt they told him the design did not look right and called more technicians to look at my nails and laugh ,but he still continued and finish curing my nails which he applied three not one gel topcoat on to my nail making my nail heavier than it already is. and the price for my nails were fantastic $45 for this heavy gloopy butt looking design. I called the next day to ask for at least a percentage of a refund or at least a full refund they said no but we could fix them, but my only problem is why fix your nails in a place where they laughed and made you feel uncomfortable and treated unprofessional. I will never recommend another person to this the salon or step another foot in this nail salon read more

I'm usually not one to judge a business so quickly but I was so disappointed with this salon. I made an appointment for my mom and I for pedicures at 5:45. When I spoke to the man on the phone, he told me they have 9 people working and there was a lot of availability. We arrived a few minutes early and could already tell this wasn't going to be the best experience based on the vibe we got. The employees were yelling across the salon in another language and it didn't seem very organized. Regardless, we picked our polish colors and sat down for another few minutes. Then, they brought us back to the pedicure chairs but didn't fill the tubs with water, just walked away. After a few minutes, they came back and filled the tubs. We sat there for A HALF AN HOUR with our feet just soaking and getting wrinkly. Finally, we decided to get up and walk out. At that point, we had at least 5 employees rush up to us, question us and tell us someone is coming to service us. We said thank you but we had been waiting for a half an hour and we could not wait any longer. Then, the one woman, I'm assuming she was a manager, steps in front of us as we are attempting to walk out. We continuously attempted to pass her but she kept standing in front of us and questioning us. It was extremely rude and a very poor way to handle unhappy customers. What's the point of making an appointment if we will have to wait that long? Plus the way the woman handled it was so unprofessional and disturbing. I highly recommend steering clear of this salon. read more

Save yourself the time & listen to all the bad reviews. As a first time costumer, I'm beyond disappointed. My pedicure chipped after an hour & she cut my pinky toe at an awkward angle. When I came to get it fixed, instead of apologies, I was yelled at to try and figure out which tech did it. Mind you, I paid $23. Not worth it! read more

I always have San do my nails there he sits at the very front as soon as you walk in. (I would suggest calling to make an appt with him before coming in because he is always busy because he does such a wonderful job). My nails come out beautiful every time. He takes his time and even when repairing a nail, if it is glued on crooked or just isnt right, he will take it off and re-do it immediately. I have never gone to a salon where that has been done before, usually they just keep doing my nails as if it is normal. Whatever I ask them to correct (if it is anything at all) he gladly does for me. I have been going here for about 6-7 months now and Havent found a better salon in palm beach county and have been getting my nails done for over 15 years....great job!! read more