Can't recommend them enough! I trust that Nat will take good care of my fur baby on her daily walks…read moreand my pup is excited to see her every time. Also love seeing the photo updates from the walk as they are always meeting new friends.

We could not have asked for a better pet sitter! Nellie went above and beyond with all of our crazy…read morerequests (and we had a lot ). She sent me SO many pictures and videos throughout her visits, which made me feel completely at ease while we were away. Communication was absolutely on point--super quick, clear, and thoughtful. The best part? The night we came home, my two cats were literally sitting by the front door... waiting for HER. I was a tiny bit jealous (lol), but mostly just so happy knowing how loved and cared for they were. She truly treated them like her own. If you're looking for someone reliable, caring, and totally in tune with your pets, Nellie is your girl. We're so grateful we found her!

If I could give 10 stars I would. When we realized the time had come where we would need assistance…read morecaring for our 8 month Covid puppy, they were able to register us and start walks immediately. We both went back to work more than full time, and they set up a box outside our apartment to be able to access our pup. They take him on walks that we can check out on the app, take pics, give treats and snuggles, and our dog LOVES his walker. They are also really great with communication, and I can reach Rachel via email or phone pretty much any time. We love traveling but swore off destinations requiring planes because our dogs gets up SO early, he would be a burden on any of our friends if we paid them to babysit. He's also huge. But we are now looking forward to planning a long weekend to Atlanta and a 4 day trip to Iceland in 2021, and will likely be asking them to board our pup. It's a relief to feel so at ease about the idea of leaving him for 4 days. Happy to support a woman owned business too!

The best find for myself & my pup!! We have booked multiple at home visits, walks & a long weekend…read morestay over through Brooklyn Bark and have nothing but amazing things to say. Brooke was so communicative and understanding of our dogs issues & beyond patient and kind working with him! We will be booking only with Brooklyn Bark moving forward!

My wife and I wanted to try a new local dog grooming place and decided on Kiki's for the first…read moretime. We had a morning reservation and arrived on time to drop him off and explain a few more details like length, teddy bear face, etc. they said it would take about 2 hours, max 3 hours, and would call when ready. After 4 hours we didn't get any call from the groomer so we called and the lady said they are also tending to another dog but should be done in about 45 min and would call. After another hour, they haven't called so we had to call back again for status. Same story they were tending another dog and they only had 1 groomer in today. Our concern is now our dog has been there waiting for over 6 hours doing nothing, with no food and couldn't go out to pee or poo. In the end they said to come at 7pm which is when they close and he'll be ready. Even then we had to wait until 720 until they brought him out. Super disappointed with our first visit as potential new customers. $150 quoted but charged $200 for matting which was slim to none. Would not recommend and definitely not coming back, sorry!

I'm SO disappointed at this place. My dog had an appointment at 10 am so we arrived exactly at 10…read moream. The place smell like pee but I wanted to give them the benefit of the doubt. They told me it would take between 2 to 3 hours and I was also said that the groomer wasn't still there which was weird (why would they take appointments if the groomer is not there?). At 2pm I decided to call because I was concerned they haven't called me back nor even to tell me about the delayed. They told me that they had a big dog that had taken too much of their time but my dog was going to be next. Alright. I had to call again at 5pm because again, they didn't call me and I was even more concerned. They told me that now my dog was really going next and that they have been very busy. They also said we will give you a call no later than 45 minutes and he will be ready. My husband decided to call at 6:15 to see what is going on and to ask if at least they walk them to let them pee/poop, and they said they let them pee there (hence the smell in the place) and that he is already getting his haircut and should be ready in no more than an hour. I ended up picking him at 7:20pm. WHAT THE HECK IS GOING ON HERE? This is unacceptable and so unprofessional. Not to mention that I paid $200 for his hair cut, even thought they said they matting was not too bad in one of my calls. Not coming back!

We've been using her services for years and years for our cats. Due to poor planning on our part…read moresometimes, we have had to ask her to schedule us in at the last minute , and she has always been able to. She is a neighborhood fixture and can be seen picking up and dropping off her charges all day long, in all kinds of weather. Highly recommend.

Melissa has walked our dog and our neighbor's dogs. And our neighbor's , Neighbor's dogs! Always…read morereliable and considerate!

Brie loves HI-BK Daycare! She's always excited to go and comes back happy and tired. One day, they…read morenoticed a little bit of blood in her urine and let us know right away. Because of them, we caught her bladder stones early. I'm super grateful for the team at HI-BK!

HI-BK is a wonderful and great place if you're looking for a good, reputable and professional…read moredaycare. Our dog Millie, has been going to hi-bk for over two years and has loved it since day one. I'm an anxious dog owner, and tend to over worry but I never do when Millie is at daycare because I always see how happy and well attended she is. Her tag starts wagging the second we mention she's going to daycare, and scratches the door to get in if the door isn't opened fast enough. She loves the staff, always takes a moment to say goodbye before heading home after greeting us, especially if it's Richmond at the desk. They have strong guidelines about vaccines, dog's health, temperament tests, crate testing for boarding, and more which always made me feel very confortable and assured that they're putting these procedures in place to keep HI-BK safe for all staff and dogs. The space is well kept and clean. It's obvious that everyone who works at HI-BK cares for the dogs so much, they are all so friendly and welcoming, and most importantly, they are so kind and well mannered with the dogs. Millie loves people's attention and she gets lots of love and attention. I wouldn't trust anyone with the care of Millie but I would always trust hi-bk to be a safe and welcoming space for Millie. Millie has been to HI-BK for daycare, boarding and grooming and I would recommend all three to anyone who's looking for a place for their pup.

We LOVE the Go Dog team!! We have used Jason and his amazing crew of animal lovers for the past 5…read moreyears for both our cat and dog and we are so thrilled. You will not find a team who cares about the wellbeing of your family member. Jason and his entire team deeply care about your fuzzy creatures and we will continue to recommend them! If our boys could talk they'd give GoDog 5 full paws!!

Godog has been walking my dog Yumi for over a year and I highly highly recommend them if you're…read morelooking for a walker! Steph, William, and Jason all seem to really care about Yumi, and her well being, I know she feels similarly because she's incredibly excited when her walker for the day arrives. The walks are always in small groups, consistently with the same one or maximum two other dogs, all of whom are friendly and well socialized. After each walk I receive a very charming update along with very cute pictures. Overall I highly recommend Godog, I've used several dog walking services over the years and Godog is by far my favorite!

Update July 26: We ended up at BluePearl again, this time because Ruben's breathing rate was…read moreunusually high. He had recently stopped taking his heart medication after his cardiologist determined that his heart condition had resolved. Once again, the staff quickly took him back and stabilized him. Then began the wait. BluePearl appears to triage patients based on urgency, and they were not noticeably but apparently busy that day. As a result, Ruben spent much of the day in an oxygenated cage, from about 9:30 a.m. until 6:30 p.m. Thankfully, I did not have to stay there the entire time. In the end, the diagnosis was somewhat different from what we initially expected. Ruben does not have early congestive heart failure, as was suggested by the remote radiologist's preliminary interpretation. However, the team did take seriously the possibility of asthma, which had been raised by my cardiologist over the phone. I'm reducing my rating by half a star, bringing it to 4.5 stars. Overall, I believe Ruben received excellent care. The veterinarian listened carefully to my concerns about sedation and treated him thoughtfully. My main concern is staffing. It appeared that there was only one very busy veterinarian on duty, and she was unable to interpret the X-rays herself. As a result, several hours passed before the imaging could be completed, and then additional time was needed to obtain a reading from an off-site radiologist. I understand that Ruben was stable and that other patients may have required more urgent attention. Still, from my perspective, increased staffing might have allowed him to be evaluated sooner. Ruben is a good patient, but he does not enjoy veterinary visits, and spending nearly the entire day there was stressful for both of us. That said, BluePearl remains my first choice for emergency veterinary care. The staff are compassionate, and I continue to trust them when Ruben needs urgent treatment.

St. James, my 9-year-old chihuahua, died within three hours of a blood transfusion at BluePearl…read more When he was discharged to me, he was acting strangely and struggling to breathe. I showed the nurse right away and was told it could be an initial transfusion reaction. I was terrified and pleaded for help, but was told all tests had been completed and he was still sent home. The doctor never spoke to me. Over the next three hours, I watched him deteriorate -- breathing heavily, confused, and clearly in distress -- while I was completely powerless to help him in his time of need. No words can capture how painful and traumatic it was to witness. St. James lived such a beautiful, joyful life, and he deserved comfort and dignity at the end -- not this. We are left completely heartbroken and still without answers as to what caused his death.

This is family business. They take great care and grooming the dogs. They are also very nice . They…read morewas each dog individually.. They also have daycare and overnight boarding. There is always someone hasn't with the dogs for overnight stays. I highly recommend this place.

My boyfriend and I absolutely loved our experience with Flossy Pet Pawlor. We were looking for an…read moreexperienced groomer salon not too far from us because our dog is pretty anxious when it comes to trimming or grinding nails. The owner, Vee (unsure if I'm spelling this right/wrong) made us feel so welcome and assured us our dog was in great hands. In the grooming room, he explained each step he was taking to ensure the process went safely and smoothly. He emphasized that he wanted to make sure our dog was comfortable but secure. He had a second groomer who was helping out when needed and learning at the same time. He also let us know that instead of clipping, they do doing nail grinding and as a plus, it's better when dogs have dark nails. We appreciated being able to view the experience and also get this insight. The process was indeed smooth and quick and our pup left happily. We will definitely be coming back for future nail filings. Thanks so much!

We have been to so many pet spas for our dog and all of them have been overpriced with horrible…read morecustomer service. Brooklyn Pet Spa did all the work in half the time and for half the price. We are so grateful to them and plan to make this our new grooming location. Until next time!!

I am writing to formally express my dissatisfaction and to inform you that I will no longer be…read morereturning as a client. Despite specifically asking that my deceased dog not be mentioned, this boundary was disregarded. That alone was upsetting and unacceptable. In addition, over the past four years I have spent hundreds of dollars at your establishment, yet I have repeatedly experienced incomplete grooming services while still being charged the full amount each time. I also do not understand why it consistently takes four hours to groom a five-pound dog, particularly when details are routinely missed. Beyond the services themselves, there has been a persistent lack of acknowledgment and basic client consideration, which is disappointing given the length of time I've been coming to you (since 2019). I am generally a very easygoing person, but between the repeated boundary violations, the inconsistency in services provided, and the lack of accountability, I have lost all confidence in your business. I will not be returning.

I bring my lil furball for grooming here at least 3 times a year!! Absolutely love their work and…read moresing their praises to anyone who has a pup all the time! They work magic every single time and have so many different options. I am a forever customer!

Daycare review: I had heard great things from the neighborhood so I think my poor experience was…read moreunique. My dog came home with a mark on her face. It ended up being an injury that no one saw. When I asked what happened they guessed it looked like a skin issue. Once I cleaned up the area and found an open wound I let them know. That lead to a very unfortunate exchange with the owner raising her voice at me doubling down on the skin issue and denying it was blood or an injury. (It healed with zero skin treatment). We are definitely not coming back.