We had the pleasure of working with Top Notch Flood on several home upgrades, and we truly could not be more pleased with the experience from start to finish. From the very beginning, I was immensely impressed with Robert, the owner. He was hands-on, supportive, and thoughtful in guiding us through the entire process. His customer service was exceptional, always very responsive, kind, gracious, and genuinely helpful in every interaction. Our primary goal was to refresh a very outdated guest bathroom while staying within a minimal budget. Robert was incredibly helpful in walking us through cost-conscious options, including recommending a reglaze of the tub and tile rather than more expensive alternatives. Thanks to his guidance, we were able to modernize the bathroom beautifully without overspending. We were so impressed by how quickly and efficiently the project got off the ground, how seamless the process was from start to finish, and how promptly all of the work was completed. The end result has us absolutely over the moon. Everything was handled with such care, attention to detail, and high-quality workmanship. In addition to the bathroom refresh, Top Notch Flood also installed a cabinet in our laundry closet and a new barn door between the master bedroom and bathroom; both of which we also absolutely love. All of these upgrades were completed at a very reasonable cost, and the results exceeded our expectations. I also want to give a special shout-out to Eddie and Placido, who I worked most closely with during the day-to-day work. They were wonderful and delightful to work with, professional, kind, and delivered excellent service. Overall, I highly recommend Top Notch. It's no surprise to see their many five-star reviews. This is a company that clearly cares about delivering excellent results and outstanding service for their customers. read more

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Where do I begin? The installers were always prompt, communicated with me, and sought my opinion for our remodel. The entire remodel went smoothly, from beginning to end. I have to mention the following in this order, as they went above and beyond for us. I appreciate Herman, and Placido, who really are the stand out employees of this company. What a transformation! They really are skilled craftsman. Then, there is Anastacio, who came in and was so friendly, and kind. Rafa did such a beautiful job with the flooring. Herman followed up with me, and to ensure that any issues would be no issue. And then, there's Nicole, who is an absolute GEM! To say that I appreciate all of them is an understatement. They take their time, to listen to the customers, and are so personable. A million Thank you's! read more

Jorge, anastacio and Rafael, did an amazing job taking care of water damage to my home. Thank you guys!!!

Jorge, Augustine, and Rafa were awesome. Hard working, courteous, respectful, and professional. They were punctual and cleaned up all debris every day during our restoration. They restored our home back to its original state. We are very happy with the restored drywall, textured walls, and painting. Top Notch's prep crew, wardrobe packer and cleaning crew were also great. Thank you Top Notch! read more

I cannot say enough about this company and all of the individuals that have come out to work on my home. We recently had a slab leak and top notch was sent out by our property management company. Great experience from Michael, Tony, Gerald, Jorge, Raphael, Norm and Riley. Each one was very professional and caring with what part they were doing. From Tony , I believe he was an estimator and was key during an awkward situation due to our neighbors plumber (that's a different story) won't get into it. But he helped guide me through it. Gerald, with getting everything started and continuing to get the things done that he was called to do. Jorge, with the drywall, texture and repair of baseboards. To Norm and Riley with the plumbing. Each one was very professional and timely with the job. Plus my wife said the helpers were great as well. If I forget anyone else please forgive me. Robert you and your team are just like your company name says, TOP NOTCH!! I would highly recommend you and your team to every one!! read more

We hired "Top Notch" just because they were already here in our neighborhood working on a restoration for my neighbor. We had a shower leak water damage. Their scope of work was comprehensive and expertly handled from start to finish. The team efficiently managed the initial water leak mitigation and demolition, followed by seamless drywall repair, detailed plumbing work, and the successful installation of our stand-alone replacement [ tub]. The final tile work in the shower is beautiful and flawlessly executed. They also installed the LVP in my master bathroom and closet. What truly set them apart was their commitment to professionalism: they maintained a consistent daily work schedule, delivered an impressively clean job, and left absolutely no mess at the end of each day. It was a stressful situation, but their clean, diligent approach made the entire process manageable. Good Job Eddie, Herman, Rafael, Juvenal, Placedo, Carlos and Kyle. I probably left out a few whose name I forgot... A Special Thanks to all their staff including Robert, Michael and Tony who supported us. Highly recommend "Top Notch" team for the flood mitigation and restoration projects. Their rates were reasonable and they exceeded all expectations. read more

Flooring looks great! We had two bedrooms worked on (old carpet removed) and it was suppose to take 3 days but they finished in 2. Juvenal and Carlos arrived every morning right now on time & finished on time. Very professional and efficient. Highly recommend. read more

I have worked with Top Notch a few times now. The owner Robert is AWESOME!!!! He treats your house like his house and even better he treats your money as if it were his own. I can't say enough good things about this company. read more

First time using a service like this and was really impressed with their service and quality of work. From the initial service call to them finishing up the job, the communication was great and accommodating. Victor and his assistant worked quickly and went above and beyond to accommodate my schedule and even did some extra work that wasn't part of the work order, which I really appreciated. Would definitely recommend Top Notch. read more

I have to say I've never seen Service so fast in point as Robert ALGEO provides, with Tony and Brian before I knew what was happening. They were already fixing my problem. This is not the normal experience with contractors. They're just the not the normal. read more

I hardly give reviews but for a company who delivers above and beyond expectations, Robert Algeo , Top Notch Flood owner and CEO deserves one. Robert and his employees ( Brian, Sanny, Cecilio, Gerald, Herman, Dean, Jorge's, Giovanni, Antonio, Tyler and Victor) all worked efficiently, knowledgeable on what they do and have the true understanding of homeowner's expectations. We've dealt with other contractors in the past and Top Notch Flood is the best by far. Kudos to Robert and his team for being "top notch" #1! Highly recommended folks read more

We had a bad flood in our kitchen and living room, which had to be completely ripped up and redone. Herman, Dean and Placid were rockstars. They finished the job in less than a week. They were on time, efficient, and professional. Our apartment looks great! I highly recommend them and Top Notch! read more

Top Notch Staff was absolutely PHENOMENAL! - Everything from constant communication via text or phone call from Robert, to having the staff of Jesus, Francisco Herman, Eddie and Sanny all came through with the help of putting all of our furniture into the Portable Storage as well as take care of the wall & paint restoration and making sure our crown molding was on point (actually looking better)! When Top Notch says "we'll be here at 8am", they LITERALLY show up on time and worked with us until the job is done! No Complaints from any of the staff, all communication with my wife and I were clear and everything looks great. The whole staff went above and beyond to make sure our home is all taken care of. Thank you Top Notch Fam! Definitely Recommend! Tony & Danelle read more

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I cannot say enough about Top Notch Flood. We returned home after a week long vacation to our ceiling caved in and water EVERYWHERE. Top Notch Flood were our lifesavers. They came to the rescue to dry out the house, pack out the house, demo, rebuild and help us get all of our stuff back into the house. They go above and beyond to ensure quality service. Everyone was so helpful and professional. Robert was a great communicator along the way and made a truly horrible situation so much easier. The quality of their work was great. They took the time and attention to ensure nothing broke during the pack out. Our remodeled home is beautiful and they went above and beyond helping us get our house ready after the remodel was finished. Herman, Dean and Nicole worked so hard to pack out the house and labeled everything so nicely. They worked just as diligently during the pack in. Rudy was our contractor and he did a very nice job. I highly recommend Top Notch Flood to anyone and everyone. Our insurance took awhile to get back to them and they never complained or left us hanging. You don't see service like this very often anymore. The quote they sent to our insurance was very fair and a wonderful value for the amount of work and the quality of work. 10 stars! read more

In this real high heat in the last couple of days, our air-conditioning was leaking and we weren't able to use it because we are afraid of water damage. I was sure I couldn't get anybody out quickly because they were all busy with air condition issues because of this hot weather, but I got referred to Top Notch flood and they responded the same day when I called him that morning. Harrison came out. He was very professional knowledgeable and very personal. He got it fixed quickly and he saved the day because now we can use our air conditioner during this hot weather,I want to personally thank Harrison and the top-notch team. I would recommend them to anybody who needed help in this area. Thank you. read more

Robert and his team were AMAZING to work with. Our insurance recommended Top Notch to us and from their communication to their execution - 10/10. Our condo flooded on Christmas Day so we've been running around since then, but Robert remodeled our place amazingly, and with a great turnaround time. I would highly recommend them to anyone looking for a crew to remodel their place!! Was really nice to text them and receive a response within literally 10 minutes or so. Great experience! read more

Top Notch Flood - Damage Restoration Near Me - San Marcos, California

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Harrison has been very patient and thorough in addressing our multiple plumbing issues. He also has a pleasant demeanor and is professional. Thank you for your help. read more

Robert, Tony, and staff are indeed "Top Notch!" Great service and communication! Have never experienced a "total package" kind of business with such high quality all around!! read more

WOW!!! Sometimes it's hard to believe a contractor deserves 5 stars. But they do!!! I'd give them 6 if I could. They were very responsive, professional and highest standards down to every detail. We had a leak situation which required a lower 1/2 kitchen remodel. They made it as painless as possible. We've worked with plenty of contractors over the years and had our share of bad experiences. Our experience with Top Notch reassured us there are great contractors out there!! Cecilo and Herman managed our job and their customer service was fantastic. As was the owner Robert! Looking forward to having them back for our next project! Just hoping the next is planned!!! read more

I am still in disbelief over how amazing this company is -- if you need repairs for water and mold mitigation, then this is your place. For background, when my previous contractor wasn't working out, I messaged Top Notch and received an immediate response. I spoke to Robert soon after, and he and his team took over and handled everything, even following up over and over again with our insurance company. Plus, the service is impeccable. If I ever texted, called, or emailed Robert, I would get an immediate response (even when he was out of town). Gerald and Kyle, who performed the mold remediation, were amazing and did a fantastic job. They even discovered additional damage, which the previous contractor had never noticed. Victor managed the repairs, and he and his team did an amazing job -- the condo is back and better than before. I never thought I would be so happy after dealing with mold/water damage and construction, but this company and its employees are remarkable. I recommend them to anyone I meet. read more

I called Top Notch Flood after my fridge flooded our kitchen. Gerald arrived within minutes to asses the damage and start the drying process. He was courteous, friendly, and informative. I felt that he really took great care of us. Robert was really helpful throughout the whole process. It was obvious that we needed to replace the flooring and cabinets. He and Tony helped me compile all the necessary information to provide the insurance company. I also used Top Notch to manage the renovation of the kitchen and flooring. I'm so glad that I did! Robert worked within our settlement budget and gave us an incredible new kitchen and beautiful floor. Here's why I think Top Notch is special: My wife was 9 months pregnant at the time of the flood. Robert kept his word to prioritize our project and he was able to complete our kitchen so incredibly fast! I cannot thank Robert and the team at Top Notch enough. I would absolutely recommend them to anyone in need of both flood restoration and for construction! Thanks again, Robert! read more

Top Notch Flood - Kitchen completed and new flooring - Damage Restoration Near Me - San Marcos, California

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I highly recommend Top Notch Flood over and over again!!!! They did an amazing job with our kitchen remodel and we couldn't be happier! We knew we made the right decision from the get-go. Aside from our amazing kitchen, the service we received was exceptional. There were so many positives about Top Notch Flood. For starters, with our initial call regarding water damage. Robert, the owner, had his team out immediately assessing the situation and setting up fans. Robert was so helpful throughout the entire process walking us through everything and staying in constant communication. Once work began, Gerald was the first to come out to do all the demo work. He was so efficient with everything and always left our house looking clean even after demolition. Once the demo work was complete, Herman and Placido were the two that made our kitchen come to life! Both guys are such hard workers and always went above and beyond! Herman and I interacted a lot when he and/or I had questions. He was always so respectful, accommodating and communicated with me throughout the day with updates before moving on to the next task. Placido, this guy sure knows his stuff and has a great eye for detail. He made suggestions that we hadn't thought of to give our kitchen an updated look. His craftsmanship in so many trades is amazing and it shows in the final product. I've told many people about my kitchen remodel experience and all have been so surprised at how fast and seamless my kitchen was completed! Top Notch Flood was the best decision. The process from start to finish was smooth and we will definitely use them again for future remodels! read more

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I did not like the service of this company. I had previously written a 1 star review and they reached out to fix the problem however I have to been honest In what working with this company was like. We had an emergency flooding to take care of. The plumber who came out recommended this company for my grandparents problem. I looked at reviews and all seemed great and suggested they move forward. It has been a nightmare. First of all they never came on time. If they gave a window of time, they would show up hours after or even days after. Secondly I felt the guys were very unprofessional. The workers were asking my elderly grandparents for cups of water and what not. Like bring your own refreshments? This your job, you should know how thirsty you get. Then when the job was finally "done" there were pieces of tile that were just laid on the floor, not properly grouted. Being the old fashioned man my grandpa is he wouldn't use the shower until it was properly finished. This was July 13. I contacted Robert multiple times and he continued to give me the run around. Every time I talked to him he would say they were coming today or tomorrow at this time and the tone would come and pass and we'd have to contact him again asking where they are. Then he'd make the same excuse and promise: tomorrow at 4. They just came to show up July 24. Over ten days of him avoiding the issue. the ceiling fan they romoved has not been replaced properly, however they did reach out this morning and came promptly to fully replace the fan which upgrades my review of this business as they did take care of what was left in this situation read more

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We had Harrison from Top Notch come out to check on a water leak that Rancho Water was reporting to us. Our property mgmt company (Pure) sent them out. Harrison was awesome! He found 3 separate leaks in the landscaping in the backyard as well as cracks in the irrigation controls which were leaking water. But the primary issue he found was a faulty regulator which was causing our water pressure to be 125psi. He was very professional and worked quickly while explaining everything he was doing. They are my go to plumber from now on. read more

Yesterday David the Tile Man from Top Notch Flood completed a re-tiling of our downstairs bathroom. We are extremely pleased with the results and would highly recommend David for a tiling job. He responded quickly to our text messages, answered our questions and made suggestions in a way that demonstrated his knowledge and work experience. At first we were only going to re-tile the empty 2' by 3' rectangular area resulting from a plumbing repair under the slab. David advised us that although he would be willing to do this job for us, he advised that we would be better off re-tiling the entire bathroom floor, since the tiles surrounding the empty space were not well attached to the floor and would probably need to be replaced in the near future. As you can see from the photo below, David did a skillful job carefully reinstalled the toilet and cleaning up materials and debris. read more

Top Notch Flood - Our new bathroom floor. - Damage Restoration Near Me - San Marcos, California

We had a tiny leak after the big storm and our property manager contracted with Top Notch Flood to check it out. I missed the first call and Top Notch's scheduler followed up with a text, which I really appreciate since I'm terrible at phone calls. Gerald came out same day, quickly assessed the damage (none), and recommended finding a roofer to check for the leaks. He was a delight, so kind, and even taught me about how our roof and ceiling are constructed. I can't speak to their full service but I can say, from my experience, they aren't going to recommend work you don't need or string you along. Thank you to Gerald and the rest of the Top Notch Team! I hope to never need flood service but if I do, you'll be my first call! read more

My AC furnace had leaked through the walls and under my hardwood floors... Top Notch guys came out right away and set up their blowers and humidifiers. They were very compassionate to my situation and super professional. They came by many times to reposition blowers and make sure things were progressing well. Although I ended up having to file a claim, they guided me every step of the way to ensure I was taken care of appropriately. I would highly recommend them to anyone having to deal with this kind of situation. They definitely stand up to their name. read more

I am not sure how you get thru your house getting flooded and having to replace all your floors and having your house and your life getting turned upside down. Robert and his entire staff are amazing. They are professional, responsive and most of all empathetic. It almost felt like family working on our house. They are beyond any rating system. I feel so blessed to have met every person who walked into my home and worked so hard to make everything perfect. I just can't say enough great things. read more

Top Notch Flood - Replaced all the floors and they are beautiful. - Damage Restoration Near Me - San Marcos, California

Top notch flood is the best. We have several rental units and over the years there have been floods. The ones we've had before had flood remediation and then we had to scramble for a contractor to do the repairs. Which makes it a pain. Top notch did the remediation came out the same day and did the repair and filed my insurance claim for me to get the maximum amount I was entitled to. My tenants were delighted. I am delighted. We will use no one else. Sanny and Herman we're at the job every day they were great! They were on time, and always returned my calls. Couldn't ask for better!!! I would highly recommend them. Thank you, Barry and Jutta Lehmer read more

The team (Herman, Sanny, Jorge V, and Jesus) from Top Notch did an outstanding job, going above and beyond my expectations for the work, timeliness, politeness, and cleanup. read more

We had such a great experience with Top-Notch. Everyone from Robert, the owner to Eddie, our Project Manager, and all the crew members that came out. We had a leak in our kitchen and they were there the next day to assess the damage and started drying everything out immediately. They were extremely professional, always left everything impressively clean, and an overall joy to work with. The crew was so friendly and thoughtful. We couldn't be more happy with our final result. Thank you all so much for taking such good care of us! read more

I have had the absolute best experience with Robert and his team from Top Notch Flood and Restoration. After the wall adjoining my kitchen and dining room as well as a part of the dining room itself flooded due to a leaking refrigerator water line, I was immediately referred to Top Notch. They came to the rescue the same day. Gerald was the consummate professional. He installed dehumidifiers and fans and began the arduous task of drying out my wall and floor. He carefully and expertly cut through the drywall and pulled up the flooring and began the flood remediation process. He patiently and competently answered all of my questions and was extremely empathetic. After the drying out process, various team members from Top Notch worked hard and conscientiously to expertly and completely restore and repair my dining room and wall. Notably, Carlos expertly handled the drywall repair and re-laid my luxury vinyl planks. He was extremely careful as if working on his own home. Next came the painting which was done largely by Jose. Jose went out and purchased paint twice in order to make sure the color perfectly matched. Then he expertly painted my dining room wall so that it looked much better than before. Later the same day, Kevin repaired and painted my base boards. He was extremely meticulous and went above and beyond to make sure I was pleased. The Top Notch team was always prompt, courteous, and professional. I couldn't be happier with the work that Top Notch and their excellent team performed to restore my dining room and wall. I highly, highly recommend them. Thank you so much Top Notch for the GREAT job...you are the bomb!!! If you ever need an expert team of flood mitigation and restoration professionals, do not hesitate to call Top Notch!! You will be so happy that you did. read more

Top Notch Flood - Damage Restoration Near Me - San Marcos, California

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Cecilio German, Havaku, Agustin, Jorge V, Jorge R, Dean, Shy, Nicole and Jesus did an excellent job on our house. They're professional and would recommend them highly. They're an asset to your company. read more

I work at a child care center called Homeroom Hourly Child Care in Carlsbad. A major roof leak during a sudden heavy rain storm on 12/6/18 damaged the ceiling, walls, and floors. Bobby, the owner of Top Notch, heard about our troubles and offered to send his crew that night to get the couple inches of water out and start the flood restoration process. He said if the insurance company pays him for it, great, but if not he still wanted to help us. His crew was there past midnight, and when we surveyed the damage the next morning, the water was basically gone and the drying process started. We felt hopeful that the damage could be repaired, whereas the night before we were almost certain the business would have to close. Over the past 2.5 weeks, Top Notch has graciously donated their services, materials, and expertise to help us through this. When our insurance claim was denied, Bobby continued to help us like he said he would. They cut through the drywall and ran fans and dehumidifiers to dry the walls and floor. They removed the damaged ceiling tiles. They removed the damaged vinyl floor in the bathroom. They hauled away the debris from the damaged ceiling tiles, floor, and furniture. After everything was dry, they replaced the drywall that had to be cut out. Bobby has given us advice on how to repair things correctly while saving money, offered or given us free materials (flooring, drywall, light fixtures) and even bought me lunch. He's about to travel out of the country for Christmas and he still told me to call him if we need anything. This guy is a SAINT. His employees are the best - friendly, fun to hang out with, and offering to help us after their regular work hours, even around Christmas time. I can't thank Top Notch enough. read more

Top Notch Flood - Drying out the walls and floor of Homeroom Hourly Child Care - Damage Restoration Near Me - San Marcos, California

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I usually don't write reviews about the companies that I do business with because I am rarely impressed by either the finished product or the broken promises along the way to completion, but I am compelled to write a glowing review of the work of Top Notch Flood Inc. Our master bedroom sustained severe flood damage during the heavy rain event in January. We interviewed several companies, but decided to go with Top Notch on the advice of our insurance adjuster. True to their name, the company did a top notch job of restoring our master bedroom and our master bathroom. It was shocking and refreshing to see how punctual company workers were. Every time they promised to arrive at our home, they were either early or on time. They were courteous and answered any question that we had. The finished product was excellent. When I had a few additional things that needed correcting, they remedied the situation with lightning speed and a great attitude. I particularly want to thank Nicole, German, Dean, Jorge (George), Agustine, and Juvinal. I would recommend them to anyone. read more

Stellar company to work with!!! We just went through our first experience with a water leak in our home. We had the water damage mitigation done by another company only to realize that they didn't do the restoration repairs also. We talked with a few other companies to do the repairs, some came and gave quotes, others never returned our calls or followed up. Robert at Top Notch was very responsive from the beginning agreed to do our repairs based on our State Farm adjuster's estimate. He was also able to send a crew out THE NEXT DAY to start the repairs. Unbelievable, considering how busy and booked up most other contractors we talked to were. Herman and Sanny showed up right as scheduled the next day. Both of them were professional, polite, and did great work. To our most pleasant surprise, Herman and Sunny finished all our repairs in just one day!!! Although it was a fairly straightforward and small repair on the scale of restoration repairs, other companies had told us 2-3 days. Herman and Sanny did a phenomenal job!! You can't even tell it ever happened. So happy we found Top Notch to handle the repair. Thanks again guys!! read more

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Our refrigerator leaked in the back, causing a flood and our drywall to be wet. I noticed this on a Monday and called Top Notch right away. They came within the hour to investigate, do the flood remediation, demo of the drywall and put fans up. Juvenal and Habacu, the two hard workers came back in 2 days to put up the new drywall and baseboards. They completed our whole job by Thursday!! This was a very fast and easy turnaround. I'm so happy with the communication and hard work these guys did to get us back to normal asap. They were respectful, clean and even put back my heavy framed art piece back on the wall before they left. We highly recommend Top Notch! read more

We were very pleased with our experience with Top Notch. When our toilet overflowed Top Notch were very quick to response to our needs especially Gerald, he came out to assess the situation asap and worked quickly to remove the affected floorings, bathroom, kitchen and the leaving rooms. He communicated with us every step of they way, and explained everything that was need to be removed and replaced. I was very impressed with Top Notch eagerness and found them to be trustworthy, kind and professional. I wanted to thank Robert Algeo for taking the time to help us even on his busy days, even he is on vacation he is always there. And I want to personally thank all the crew especially Brian, Sonny, Carlos, Cecilio, Augustine and Jesus. I could not be more grateful and satisfied with the work they did. read more

Michael was extremely responsive in regards to coming out quickly to give a quote & get the job scheduled. Appreciate it!

Fast, professional, quality work. My school had some water damage in one of our classrooms and Top Notch was able to repair the classroom in record time in order to get the children back to their room. Thank you Herman, Placido, and Cecilio for doing such a great job! I highly recommend this company. Pennie Vatcher Stars Montessori Academy read more