I am late posting this new update to my last review. Billy the owner personally came out to ensure that the job was done correctly. He had the foreman Jason perform the work. After everything was completed Billy personally called me and conveyed his apologies for all that did not go correctly. Ultimately Billy compensated part of my bill. Thank you Billy for doing the right thing. read more

Water Mitigation Specialists - Plumbing Near Me - San Marcos, California

Started out with a 8am appointment on a Monday , no one showed . I waited 4 hours and finally got a call from Jason they were not coming . They showed up the next day assuring me they would take down the drywall and treat everything then rebuild everything just like it was . The contract said they would come out repeatedly and check the moisture levels , no one ever came out . When I contacted Jason about the rebuilding he said his painter wasnt very good , to find my own painter . Then he said his drywall guy was messy and he had no one to put back in my washer and dryer . So he was not interested in doing any rebuilding like was promised . So I could of been finding people to do the work in the days that everything was drying out . When I texted him about all this he never responded . If I knew all this going in I would of went with another company that actually does what they promise . Do yourself a favor and find another company to mitigate your water damages . read more

My experience with them was seamless. They arrived on time, finished on schedule and were very honest about what the job would entail. They finished on schedule and in time for my out of town guest's arrival. They left the house clean and looking beautiful. Actually much better than when they started! I would highly recommend these guys to any of my friends. Thank you Jason, Billy And crew! read more

I contacted them for potential mitigation and rebuild of a water heater stand. Jason took much time with me to answer questions and give advise. He was very knowledgeable. read more

The Water Mitigation Specialists are a top notch group! I have had a few water leaks this year and have relied on their expertise each time. They are so easy to work with, kind and accommodating. Their work is top notch and reasonably priced! I highly recommend Billy, Jason and their team. read more

I'm very happy with the consult with Jason. He was professional, thorough and very helpful in determining what repairs were needed in our situation. Estimate was prompt and fair. read more

I had a water leak which caused mold in the wall between my closest and down bath. Water Mitigation Specialists were recommended by Plumb 365 and they came out the next day. Did everything necessary to remove the drywall and carpet. Dried everything out, had mold inspectors out to verify and recommended companies to repair everything. Could not have been more satisfied with their work. Bill Napier who managed the process said when they would be there and they were. On time, clean, courteous and professional. John Johnson Carlsbad read more

Water Mitigation Specialist was called after a leak in our bathroom. The guys came out and got to work right away. Billy made sure everything was done to our liking. Very professional & Great work was done. Highly recommend read more

Plumb365 recommended Water Mitigation specialists when I encountered a flood at one of the properties I manage. It was the first time I met Billy and he acted like I've known him for years. Very friendly, very calm and above all honest. Just guided me throughout the process and always kept communicating. I used him for water remediation and he got the job done quickly and efficiently. I would definitely use him again. read more

These guys are great. I dealt directly with Billy and he got the job done as promised for the price we agreed upon. Throughout the process Billy stayed in touch and we communicated effectively. An upstairs toilet cracked and discharged water for 15 hours straight. Over the next week these guys dried out every water damaged area; replaced ceilings and drywall where needed; and replaced and reset all carpet & flooring, including baseboards. Very professional. Very honest tradesmen! Highly recommend!! read more

Words can not express how thankful we we are to Billy and his team!!!!We have used them twice. Both times they have been extremely professional, timely and not out to just rip out walls like other companies. Billy was even able to give us an amazing honest referral to get our house repaired. You are crazy if you go with any other company. read more

Billy and his team are amazing! We had a malfunction in our faucet touch system and it leaked into our walls around our island/under sink. We called water mitigation specialists and they came out that very day! They started the drying process and were super upfront about what we needed to do. (We had called an initial company and they seemed shady from the start with all of these extra charges so I sent them on their way and called Billy) Water Mitigation dried out the area and started work on removing the damaged parts of the wall, their team came out on a regular basis to make sure the work was being done right and we were happy with everything, it's like nothing happened in the first place. (We are all the way in Temecula) We are super happy with their work, they definitely go the extra mile with quality of work and customer service! I would recommend this company 1000%! Thank you Billy!! read more

Billy, Jason and the whole team at WMS are true professionals. I met Billy as part of a trusted network of contractors that my real estate agents have assembled over the years. Billy was very responsive and knowledgeable and on point to solve my problem. His team coordinated with my other contractors and made the process seamless and fast. His level of attention to detail, customer focused service and professionalism is exemplary. He explained the process, why each step is conducted and stuck to our time line. I could not have had a better partner to help me in my home. I would not hesitate to contact WMS with any water mitigation needs. read more

WOW, what a top-notch, friendly, knowledgeable, professional organization. Do not let the fact there is only a smattering of reviews (though few they praise SDCO highly) stop you from calling them and entrusting them with your business. Jason answered my email and was a prompt and clear communicator. We chatted about my problem and he gave me a semi-diagnosis over the email and the phone as to what he thought the issue might be. He told me that Mike would be calling me to arrange an appointment. True to his word, Mike called and let me know he would be finishing his current job and be in my neighborhood in about an hour. Mike is truly unbelievable. He can do pretty much ANY job from the smallest to the largest. Mike is not only a gifted plumber who really enjoys his work, but he is courteous, clean, funny, punctual and a pleasure to chat with. Let's be honest, plumbing problems SUCK. It is so very refreshing to have found a plumbing company that I feel will treat me fairly when it comes to pricing and an organization I can trust implicitly and that I don't have to shop around. My only regret is that I wish I would have found them earlier. I am planning to refer everybody I know to SDCO Plumbing as I was so extremely impressed. Do yourself a favor and give these guys a call, I would imagine you will be as pleased as we are. read more

Billy is the best. He came out right away and had his team there early the next morning to begin opening up the walls, removing the vinyl flooring and installing the fans and blowers. Thankfully there wasn't any mold!! Billy was also super helpful with dealing with the insurance company and helping with my claim. All in all, he made a very stressful situation better. Thanks again for all of your help, Billy. I'd definitely recommend his company to others. read more

Billy and Water Mitigation Specialists did an exceptional job handling mitigation of our recent water damage even checking back to help with aspects of the work above and beyond their responsibilities. They took exceptional care to protect our hardwood floors from damage while their team was walking through the rest of the house. They were polite, always on time, and went out of their way to communicate clearly throughout the process. While I hope we never have to use them again, I wouldn't hesitate to refer them to friends and neighbors faced with similar damage. I am extremely grateful to Plumb 365 for referring Billy to us. Exceptional work. read more

Billy and his team came highly recommended through our realtor. He came out next day after the problem was discovered. He was very fair and thorough in his assessment of the issue and pricing. Would highly recommend! read more

After being away from home for 3 weeks, my daughter informed us that there was no hot water, came home to find the hot water heater busted and leaked on the pedestal it was on. CalledWater Mitigation Specialists on the recommendation from the plumber that was going to replace the heater(Plumb 365). Billy came out the next day talked me thru the process made me feel real comfortable. BTW insurance company sent someone else and all they said was put fans on it " it didn't look that bad". Thankfully Billy and Tristan came the same day as the plumbers and found water damage in the walls, they sent up air handlers and a dehumidifier for 4 days and had Someone(Jason?) come and repair the drywall it looked like nothing every happen. They were in contact with my insurance company and my claim was approved right away. I hope I never have to call them again but they will be the first call if I did and will always recommend them to anyone who needs their services. read more

Billy is the owner of this company and he is awesome . Unfortunately we have had several floods and he is available within 24 hours . He didn't stop until he found the source of our leak even when our plumber couldn't . He worked with our insurance company . He is professional and honest and easy to communicate and work with . Would never use anyone else ! read more

The insurance company played a trick by taking a week and then disapproving an original mitigation, and then demanding a 2nd time estimation. I called back to this company for a second estimate after about two weeks after struggling with the insurance company. Jason explained, followed up with the insurance adjuster, provided clear explanation to the questions I have asked the insurance company for long time without being answered, and explained to me about the mitigation service need. I wish there will be no need to call any water mitigation company. However, when things happen, this would be my first company to call. read more

They came and fixed my leak today. They called on the way to let me know they were 15 minutes away. Fast, courteous, and professional. read more

Water Mitigation Specialists - Fixed leaking drain - Plumbing Near Me - San Marcos, California

We had a flood from our upstairs toilet that leaked down through our kitchen ceiling. We called these guys up and they came out to our home in Chula Vista the next day. Billy and his team were professional, knowledgeable, easily accessible and good with their time management. They finished the job when they said they would and also dealt with the insurance matters which was a plus. We had no idea how the process worked and billy was able to help us along the way with our questions. Would highly recommend them! read more

After spending $1800 on getting the smell out of our house from a broken water leak, the job that was done did not solve the problem. The smell is still there. The person who referred me to Water Mitigation Specialists said they solved their problem. I think after spending this amount of money and the problem was not solved, a portion of this money spent should be refunded to the customer. read more

I recently woke up to standing water in my garage from a broken water heater. My first call was to a plumber and from there I was recommended to Water Mitigation Specialists. They came to my home quickly and made me feel at ease immediately. They were able to save my belongings and only do minimal damage while removing drywall and insulation. The guys were professional and so knowledgeable, they even helped me with my insurance claim. They were diligent about taking all precautions against any mold growth and told me how to prevent other water emergencies in my house. I can't recommend their services enough! read more

We have had the pleasure of working with Mike on multiple plumbing issues in our own home, as well as our rental properties. He is extremely reliable, accountable, professional and ethical. He patiently takes the time to explain his scope of work and provides solutions with alternative options. He is diligent in his troubleshooting and reasonable in his charges. He follow-ups on his work with a phone call or text. I would not hesitate to recommend Mike as a reliable & ethical plumber! A very pleasant person and plumber. read more

I have worked with Billy on 3 occasions and every single one was handled so well! He is extremely professional and will go out of his way to make your life easier. I would never work with anyone else. read more

We woke up to a pool of water downstairs. My wife was pregnant at the time so we were not looking forward to having a prolonged time without access to our house. Needless to say a distressing feeling and situation but Billy and his team came out and from there they really put at us ease. Billy was very professional, courteous and most importantly willing to walk us through the process step by step to get things coordinated with our insurance company. He also set us up with a great contractor, Jason that did a fantastic job for us with the renovation. I can't say enough about this team and how they took care of us at a difficult time! read more

Downstairs flooded last week. Billy came out and assessed the damage. Got to work on it immediately and did a great job. Very dependable. Always answers messages. Knowledgeable. Great experience. Thanks! read more

This company is awesome! Billy came out to inspect a failed water heater the same day I discovered the leak. They quickly responded and fixed the problem. They were honest about the extent of the damage. These guys use the same computer program that the insurance companies use so that no information is lost in the translation, making filing a claim easy. They are professional, reasonable, honest, and quick, what more can you ask for? Billy even offered to help support us when we were having problems with our insurance company. They made a very stressful situation easy to navigate. Don't read other reviews, just use this company. read more

We had a water leak from the unit above us , it was a slow leak and developed black mold . The units owner called Water Mitigation Specialists and they came out immediately. Very happy with the service they provided, we had to replace a large section of the ceiling and a cabinet , they did an amazing job. Would definitely recommend them . read more