Every groomer we've had has been gentle and caring. We love wag n wash for grooming and special…read moretreats! Been going since 2018! Highly recommend

This is an update to my previous review:…read more I was very impressed that the owner reached out to me within 24 hours of my complaint. While I'm not completely satisfied with the outcome, I do appreciate that my concerns were taken seriously and escalated to corporate in an effort to make changes. It's my understanding that some positive updates may be coming soon, which I'm glad to hear. As I mentioned previously, my concerns are not with the employees or the owner. This is still a great place to bring your dog for a wash. My main disappointment remains the loss of the programs and savings that were previously offered. That said, as a small business franchise under new ownership, I truly appreciate the responsiveness and follow-up.

Our dog loves it here! We have been going every 6ish weeks for the last two years and have never…read morehad a problem. They are all so kind and do such great work.

I get that you have a business but cancellations are part of the deal. I made an honest mistake…read moreand self-washed Watson. I called to make you aware, just a few hours inside of the 24 hour cancellation policy that I wasn't tracking, to find out that you're going to add $25 to our next visit. You're not cheap though will admit that Watson appears happy to get groomed there but I'll pay $15 to self wash over what is roughly $150 per visit (with tip). Have a good day because you pissed my day away.

This location does an awesome job grooming....trying to make an appointment though is so hard! I…read morejust tried calling and was on hold so long, their phone system hung up on me. They should have someone there to answer the phones or have some type of hands free head sets to answer the phone.

Angel and my grooming experience were fine. What makes me a non-repeat customer effective…read moreimmediately are the following issues. Petco does not except checks, no senior discount and the most horrific issue is no discount for Veterans. My service animal totally agrees.

Ashley was amazing with my dog Georgia! She is so shy and is always very nervous at the groomers…read more Ashley took her time to meet Georgia and cut her just the way we like her! I'm so relieved I found a reliable groomer that took her time with my dog and made it such an enjoyable experience. Thank you Ashley!

Ashley was great! Would definitely recommend her and her crew. My dogs were not traumatized and…read moreactually seemed happy to be beautiful again. Thank you Ashley! You did a great job!

We just had our dog groomed here. I combed out our 8 year old 120 lb male the day before. He had…read moresome matting in his face but NONE in his coat. When my husband retrieved him, they had completely shaved all of his hair except his head. He looks completely ridiculous. He went in looking like a show dog and came home looking like an alien. The next day I combed out his beard. The one thing they did do was his nails. Except now he won't allow us to touch his paws. That typically means there was likely trauma involved. We fully know that his coat is thick and somewhat wooly, but it brushes and combs out without huge effort, some effort, but not extraordinary and he enjoys being brushed and combed. They should have phoned us before shaving him. The difference of how he looked before they "groomed" him is earth shattering. Now our beautiful boy isn't so beautiful.

Excellent kennel, very clean. Dogs always happy when they leave. Excited to come and playread more

I can't recommend Angie enough. She was recommended through a Facebook group and I'm so glad I was…read moregiven her. My pup Georgia was 8 months and had never been groomed, she's also very skittish around strangers. Angie took the time to let Georgia adjust to her and assured me she would be in good hands. I came back to get her and Angie and her were BFFS! I felt so good knowing that Georgia didn't bite or react and did so well during her grooming. Angie was the best person to handle my scared pup. Thank you Angie for providing Georgia with a safe place and for always putting the doggies first! I'll never go anywhere else

Great pet groomer. Quality service. House of Paws can handle dogs of all sizes and pay special…read moreattention to detail.

Our pets have done multiple long stays with Interlude. They are always very communicative,…read moreincluding reports about your pets stay when you pick up and plenty of in between email communication updates, for those who desire that.. aka me. They always come home appearing well taken care of and smelling fresh. We LOVE the option of grooming after their stay. Overall, we enjoy the Interlude experience and plan to continue with them in the future.

Our white malamute Bella is very difficult to groom. I'm not sure what they do but they are able…read moreto get her clean and pretty and this pup hates to be brushed. She loves it there, runs in when we get there and you can hear her telling everyone what to do when we pick her up. I cannot say enough good things about the grooming services. I will even bet when they read this review they know who my troublemaker is.

Simply the best in the area. The groomer is really nice. Less expensive compared to the other…read moregroomers in Lexington park/California MD area. She really took care of our furrball. Thank you!!

TERRIBLE PLACE TO BUY FISH After you spend time driving there nobody is there to help you. After…read moreyou hunt somebody down 20 minutes later some pimple faced teenage girl will tell you they can't sell you the fish just in, or possibly something wrong. Why is there not a not for sale sticker on the tank? Ok When can I get them? I will keep them separated. Sorry not allowed to sell. Try back in three or four days or come back in a week. Are these people on crack? Who is going to keep driving there to see if maybe today they will sell you fish? WTF?

both this store and the one in Waldorf have been more than accommodating and helpful. we choose…read morethem first every time now and we are long time pet owners.