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    Top Notch Tires

    3.7 (3 reviews)
    Closed 10:00 am - 2:00 pm

    Services - Top Notch Tires

    Auto wheel and tire repair

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    2 years ago

    Helpful 1
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    11 months ago

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    2 years ago

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    Meineke Car Care Center

    Meineke Car Care Center

    (22 reviews)

    Very disappointed with the customer service provided. I brought my car here because I thought they…read morewere honest and wouldn't try to sell me a fix I didn't need. I believe the work done was good. I am hugely disappointed however, that although I told Robin I wanted to spend as little as possible because I had had another expensive fix a few weeks before, she never asked if I had a coupon. (There was a coupon on their website for $50 off anything over $750). I did have the coupon, already printed off, but being distracted by our conversation about her dog, I forgot to hand it to her. I was told over the phone what the issue was with my car and authorized the fix over the phone. So I was not present when the bill was written up. When I picked my car up just before they closed (early because it was a Friday and they had nothing else to do) I was again distracted with conversation with Robin (she is a talker, which was also something I had liked from previous visits) I didn't realize until I got home that the coupon was still in my bag. I called the next morning and got a customer service rep at Meineke. I explained the situation and she said it would be no problem. She would contact them on Monday and they would honor the coupon and credit my card. When the credit was not made to my card, I followed up with Robin. I explained my conversation with the Meineke rep and was met with a very rude, reactive response. "You didn't give it to me when I wrote up the invoice! We have signs all over the office that day you have to present the coupon when I write up the invoice! I can take a picture of them and show you!" "I wouldn't even know how to give you back money" (you run a business and don't know how to process a refund? I highly doubt that!) " I would have to delete the whole thing and start over and I'm not doing that! I can show you the signs that say you have to present it when the invoice is being written up!" Clearly to her, not refunding me $50 (off an almost $1000 bill) was worth losing a customer. Needless to say, I won't go back there.

    Tire pressure was off and Sam fixed it quickly and gave me advice on what to have it at and what to…read morecheck

    Sullivan Tire & Auto Service

    Sullivan Tire & Auto Service

    (22 reviews)

    I had been a loyal Firestone customer and before I bought a new car I had the Brockton location due…read moremy oil changed but when I bought a brand new car I did not trust them to do my oil change (that should have been a clue) but I am incredibly loyal and still trusted them for tires and alignments. I got a nail in my tire and went in for a patch... At first the guy did not want to look at my tire because it was drizzling rain but finally he did go out side. They said due to the overall shape of my two year old tires the whole tire needed to be replaced I did not question that but when I asked for a price he did not want to check for the price now because the tire was not in stock and he would call me at work later. I did not want to give them my business. OK now I believe I need 2 New tires to match the other 2 on the car. I called Town Fair tire in the Westgate Mall because a coworker recommended them...they quoted me a price for the correct brand size but the wrong model number so it would not match the other 2 on the car. In comes Justine from the Sullivan tire web site/call center and she asked if I was sure the model number I gave her was the correct model. She did some research and disovered they quoted me the wrong tire. I contacted Town Fair back and they turned it back on me how do I not know what tires are on my car and it is not there fault I spoke with the call center not them. Needless to say I decided to go with Sullivan Tire now bare in mind I had not stepped in the store. This morning I go in the store prepared to spend $406...The guy said Firestone was trying to up sell you all you need is a $30 patch which is what I sought in the begining. I am now loyal to Sullivan Tire...I know why they have been in business 62 years!!!!!!!!

    Sullivan does not perform the services listed on your receipt. Employee claimed this is because it…read moremay have been "difficult". Why would I be charged for a service their technicians were incapable of completing? I brought the car to be repaired, if the technicians were incapable of performing the repair then why was this listed a completed on my receipt and money exchanged for the service? Terrible company with sub-par employees. Take your vehicle anywhere other than Sullivan Tire. The Employee working behind the counter at their Fairhaven location is a HUGE liability for this company. Sees no problem in charging for services not performed because of "difficulty," and no need to inform the customer.

    Top Notch Tires - tires - Updated June 2026

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