I remain disappointed that your reply does not acknowledge the lack of communication and respect…read moreshown in how this situation was handled. Respectfully and realistically, had I been informed that our 100-year-old family heirloom would be completely dismantled and left in hundreds of pieces with no photos, labeling, or guidance for reassembly, I would have chosen to move the piece myself or made different arrangements entirely. That option was never presented to me. One mover spent approximately two to three hours dismantling this single item. During that time, I was upstairs where the bulk of the household packing was taking place, I was supervising or answering questions, as I reasonably assumed the work being done downstairs aligned with the agreed scope of the move. There was only one room downstairs, Tv stand, a desk and most of the other items there were already stacked or boxed. As a result, one person spent a disproportionate amount of time on a single item while the majority of the home was being packed elsewhere. What is most troubling is not a disagreement over policy of the dismantling, but the absence of empathy and accountability in your response. This situation did not need to happen this way, and being told that correcting it requires additional payment only deepens the disappointment. I feel unheard and disrespected.

Easily the worst customer service I've ever experienced in my entire life. I cannot write enough to…read moredisparage how horrible the value of service was for my family. We used them to move our home from Utah to California in August and a large number of our items were lost, destroyed or misplaced and we received...$49 in compensation. Several of their contractors were rude, dismissive and disrespectful towards my mother and her needs and they didn't give a single shit when they put things in the wrong places. Our items arrived 2 weeks later than we were told they would and we were forced to sleep on the floor during that period of time while we waited for them to finish up with another order that we were repeatedly told took priority over us. I would rate this lower if I could and I will be extremely vocal about telling everyone I know to avoid this company for the rest of my life. The only "miracle" these buffoons pulled off was actually getting our items to us at all. How they ever managed to be crowned the 2024 best in state is fucking laughable.

Don't beg your friends to come over and move your furniture. Something could get broken and someone…read morecould get hurt. Certainly don't bother your friends when there is a service like mastermind movers that will do the job for you and do it right. Eddie and his crew get my full 5 Star recommendation. These guys were careful and efficient. They came to my home on time and did exactly what was needed. We were getting new carpet installed in three rooms and we needed all of the furniture moved off the carpet and into another room. After the carpet was installed Eddie and team returned promptly as planned and moved everything back exactly how it was. He even remembered where each of the pieces of furniture should go. I was pleasantly surprised by the service and the cost and would hire these guys again.

Slick Eddy here used massive amounts of furniture pads. He didn't tell us the total until…read moreeverything was packed up and then said we owed him hundreds for a few furniture pads for one week and requested it in cash. Don't accept any extra people, equipment, or service from these guys unless you get the total beforehand. I know this already, but stupidly assumed basic human decency in the rush to get packed up and moved. The guys also moved our TV console without properly packing it. I told them to leave it alone because I needed to empty it. Not only did they move it anyway, but they flipped it with a Wii, Ipad, and PS4 inside. Luckily nothing broke, but the Ipad and Wii controller were both a bit scratched up. We have a lot of cameras, and saw poor handling and wild uncoordinated taping which led to the bottom falling out of some boxes. I will say they worked fast, but if you have fragile or expensive things I wouldn't let them touch it.

I initially picked Hall Away Movers for two reasons: they were the most affordable, and Parker was…read morethe most pleasant person to talk to on the phone. Parker and two other movers showed up in the morning on time. They were quick but not rushed. They were efficient, smooth, and took care of my furniture and other items. You'll know you're in good hands with Hall Away Movers. If they can accommodate your move, book them. I would book them again for my next move. Thank you!

Parker was extremely helpful. We were unsure of when we could receive all of our belongings from an…read moreinterstate move, and he was very flexible in making some very necessary changes in the schedule so his crew would be available to unload when our shipment arrived. On the phone, he was very detailed in this discussion of the process, the cost, our specific requests, etc.. The job took longer than expected, the team persevered until everything was finished, and they made sure everything was to our approval. I highly recommend.

We were very impressed with Wasatch Movers from beginning our search for a moving firm, to the…read moreestimates, to the follow up by both the Operations Manager and Crystal, our contact, prior to the move and most especially to the professional three-man crew sent to move our 4 bedroom, two story house contents from North Salt Lake to Layton. Immediately I preferred my voice mails, text, e mails and best of all phone conversations with Crystal as she was not calling from a busy call center. Wasatch does not charge a separate several hundred dollar fee to drive to your location and back to their location. They merely start the clock when the crew leaves their place of business at the same hourly rate for a two, three or four man crew and truck. They also do not charge 18% of the total bill as an extra "Fuel Charge." This fee was well hidden in the fine print for most of their competitors. My total bill was more than $100 LESS than the low side of the estimate scale per the mover websites. None of our belongings were damaged and my son who is an experienced employee supervisor was very impressed with their quick and efficient work. Highly recommend these movers.

I was in a crunch to move, the company I had hired did not show up (or even respond to my…read morevoicemails and texts). So I called Wasatch Moving Company. They picked up the job right away! I had injured my ribs and have had previous foot surgery, so I'm not that useful at a critical time. We got most of my stuff moved out of my 2 bedroom (very full) apartment, the first day, and then spent the next day off loading the truck, picking up a bedroom set I purchased, and putting together beds and heavy pieces. These guys worked tirelessly in the heat. They had to walk extra far due to road construction between my old apartment and the truck. Anyway, long story short, I'm a happy customer! I'd like to thank Sterling, Mo, Brett and Brandon for their hard work and having a " go getter" attitude. PS PEOPLE: TIP YOUR MOVERS!!

These guys were/are fantastic! I called them last minute to disassemble and move my sons heavy…read morebedroom furniture up a flight of stairs. They texted when they were on their way and when they showed up they got to work. Professional, friendly and strong!! Perfect combination for a moving company!! I highly recommend them.

They were great! Very responsive and easy to communicate and schedule service. Arrived on time…read more Moved everything in our apartment efficiently and safely. Thanks!

I spoke with them at 8:30 Friday morning. We negotiated a price, and the men were there shortly…read moreafter 11:00 am that same day. They were professional and fast.

Greenday Moving is my go-to vendor for EVERY one of my moves. This has been the 4th time I've used…read morethem and it was extra special as it was a move into my first condo as a new homeowner. I always appreciate the convenience, A1 customer Jose and Paulo were my movers this go around -- they were very communcative, efficient, and got the job done for me in the midst of a hot afternoon. I always appreciate the moving team who makes moving less stressful for me and ensures all of my items make it safely. All of my things are secured and damage free. The rates include all of the supplies, the truck, and directly pays each person for the time they spend moving. No hidden fees and its all transparent which is why I will always stick with Greenday Moving! 10/10 recommend for anyone deciding to use a moving company.

I recently did a Pod move and used Classified Moving Company to move my things from the Pod into my…read moreapartment. The company I originally had scheduled bailed a few days beforehand, so I got incredibly lucky with Classified Moving having availability just 2 days before needed. They were very responsive via Yelp DMs, showed up 20 minutes early, super friendly, and had the work done incredibly quick (within 90 minutes). I took my dog on a walk while they were moving things in and they left everything clean and neatly organized. Pricing was lower than most others I looked at, it started at 100/hr with a 2 hr minimum. Would definitely use again!

Tommie and Mo were amazing! We had some really heavy furniture, and they were so efficient and did…read morean excellent job getting everything moved in. We will definitely hire them again and recommend them to everyone!

Unprofessional and unreliable. I booked with Jose and Javier in May to help move us move into our…read morehouse in July. Our family of four (two kids under 4) drove from California and the morning of our scheduled move in at 6am he cancelled all three of the movers we booked to move us in via text message. He told us it was a truck emergency but that didn't warrant ALL 3 movers to not help us. He then ignored my calls and texts for several hours. Dealing with Jose and Javier was a nightmare.

This company is second to none in content manipulation and customer service…read more I have used this crew on several jobs and to this day I have not been disappointed.