I remain disappointed that your reply does not acknowledge the lack of communication and respect…read moreshown in how this situation was handled. Respectfully and realistically, had I been informed that our 100-year-old family heirloom would be completely dismantled and left in hundreds of pieces with no photos, labeling, or guidance for reassembly, I would have chosen to move the piece myself or made different arrangements entirely. That option was never presented to me. One mover spent approximately two to three hours dismantling this single item. During that time, I was upstairs where the bulk of the household packing was taking place, I was supervising or answering questions, as I reasonably assumed the work being done downstairs aligned with the agreed scope of the move. There was only one room downstairs, Tv stand, a desk and most of the other items there were already stacked or boxed. As a result, one person spent a disproportionate amount of time on a single item while the majority of the home was being packed elsewhere. What is most troubling is not a disagreement over policy of the dismantling, but the absence of empathy and accountability in your response. This situation did not need to happen this way, and being told that correcting it requires additional payment only deepens the disappointment. I feel unheard and disrespected.

Easily the worst customer service I've ever experienced in my entire life. I cannot write enough to…read moredisparage how horrible the value of service was for my family. We used them to move our home from Utah to California in August and a large number of our items were lost, destroyed or misplaced and we received...$49 in compensation. Several of their contractors were rude, dismissive and disrespectful towards my mother and her needs and they didn't give a single shit when they put things in the wrong places. Our items arrived 2 weeks later than we were told they would and we were forced to sleep on the floor during that period of time while we waited for them to finish up with another order that we were repeatedly told took priority over us. I would rate this lower if I could and I will be extremely vocal about telling everyone I know to avoid this company for the rest of my life. The only "miracle" these buffoons pulled off was actually getting our items to us at all. How they ever managed to be crowned the 2024 best in state is fucking laughable.

I spoke with them at 8:30 Friday morning. We negotiated a price, and the men were there shortly…read moreafter 11:00 am that same day. They were professional and fast.

Greenday Moving is my go-to vendor for EVERY one of my moves. This has been the 4th time I've used…read morethem and it was extra special as it was a move into my first condo as a new homeowner. I always appreciate the convenience, A1 customer Jose and Paulo were my movers this go around -- they were very communcative, efficient, and got the job done for me in the midst of a hot afternoon. I always appreciate the moving team who makes moving less stressful for me and ensures all of my items make it safely. All of my things are secured and damage free. The rates include all of the supplies, the truck, and directly pays each person for the time they spend moving. No hidden fees and its all transparent which is why I will always stick with Greenday Moving! 10/10 recommend for anyone deciding to use a moving company.

We were very impressed with Wasatch Movers from beginning our search for a moving firm, to the…read moreestimates, to the follow up by both the Operations Manager and Crystal, our contact, prior to the move and most especially to the professional three-man crew sent to move our 4 bedroom, two story house contents from North Salt Lake to Layton. Immediately I preferred my voice mails, text, e mails and best of all phone conversations with Crystal as she was not calling from a busy call center. Wasatch does not charge a separate several hundred dollar fee to drive to your location and back to their location. They merely start the clock when the crew leaves their place of business at the same hourly rate for a two, three or four man crew and truck. They also do not charge 18% of the total bill as an extra "Fuel Charge." This fee was well hidden in the fine print for most of their competitors. My total bill was more than $100 LESS than the low side of the estimate scale per the mover websites. None of our belongings were damaged and my son who is an experienced employee supervisor was very impressed with their quick and efficient work. Highly recommend these movers.

I was in a crunch to move, the company I had hired did not show up (or even respond to my…read morevoicemails and texts). So I called Wasatch Moving Company. They picked up the job right away! I had injured my ribs and have had previous foot surgery, so I'm not that useful at a critical time. We got most of my stuff moved out of my 2 bedroom (very full) apartment, the first day, and then spent the next day off loading the truck, picking up a bedroom set I purchased, and putting together beds and heavy pieces. These guys worked tirelessly in the heat. They had to walk extra far due to road construction between my old apartment and the truck. Anyway, long story short, I'm a happy customer! I'd like to thank Sterling, Mo, Brett and Brandon for their hard work and having a " go getter" attitude. PS PEOPLE: TIP YOUR MOVERS!!

A little late posting this review.. but honestly that says a lot because I'm usually the type to…read moreforget to leave one. Still, I find myself thinking back to this day months later. A few months ago, a crew from this company (Shawn, Jesse, and Charlie) was hired to help move our apartment neighbor. Funny enough, we were moving on the exact same day, so we were constantly in each other's way.. sharing the walkway, 3 flights of stairs, etc. We all know how stressful moving can be, but this team went out of their way to help us too!! They genuinely restored a little of my faith in humanity. Whenever they had a free moment, or after they finished moving our neighbor's items, they would each grab a load and help us carry things.. simply out of kindness! And before anyone complains, our neighbor wasn't upset. Their help didn't slow down or interfere with his move at all. Their willingness to help speaks volumes about both the company and the team they have. They truly go above and beyond, and that's exactly the kind of service and character you hope to see from a moving crew. I sincerely hope their management recognizes the hard work and kindness of Shawn, Jesse, and Charlie. They left a lasting impression.

They came late and I stated that I had a family emergency and could we hurry. One employee was a…read morejerk and immediately became aggressive. He argued with my friend that was helping me and when I said that he was lippy with customers he went nuts. I had to call and get a replacement for the third guy that I hired and they swapped him out. I finally started to unpack some items as I have been dealing with the family emergency and notice sugar is all over my electronics. They also damaged a wall trim. During the move they dropped items several times. I'm sure as I slowly unpack I'll find more.

These guys were great! Super easy to work with and very efficient! They were really quick at moving…read moreour things but also took the time needed to make sure things were wrapped and nothing broke. Everything arrived in its original form without scratches or broken in any way. We did need a second stop added to our move and without hesitation they were happy to help! Highly recommend hiring them for your next move!!! Professional, kind, and efficient!! Great value!

Kellog Movers were hired to move my daughter and her roommates from a fourth floor apartment to…read moreanother building on the 3rd floor. They showed up when promised. We're very affordable, professional and did an excellent job. We'll be calling you again. THANK YOU!

I have used Kellogg Movers many times over the last decade plus, moving furniture and furnishings…read morearound the Salt Lake Valley with properties that I manage. A recent job was large, heavy furniture and delicate glass tables. I called in the morning, had an estimate by 1:00 pm, and scheduled the move within a couple of days. The team showed up on time, were professional, courteous, communicative, and FAST. A+ on all fronts. Pablo, Isaac, & Justin deserve a special shout-out. Kelly Owens (owner of Kellogg Movers) is an outstanding individual. Highly recommend.

So disappointed, they did damage a new fridge and they refused to take care of it, I started…read morerequesting a paid invoice and Mindy the girl that I've always talked to does not answer the phone anymore!!! Be careful when you choose a moving company, stay away from this company!!

Best moving experience by far. AMC moved my 2bd apartment and 2 storage units into my new home in…read morewhat felt like no time. AMC took care of all my items with care, and were professionals through and through. Don't hesitate to hire AMC for your next move -- I know I will!

Unprofessional and unreliable. I booked with Jose and Javier in May to help move us move into our…read morehouse in July. Our family of four (two kids under 4) drove from California and the morning of our scheduled move in at 6am he cancelled all three of the movers we booked to move us in via text message. He told us it was a truck emergency but that didn't warrant ALL 3 movers to not help us. He then ignored my calls and texts for several hours. Dealing with Jose and Javier was a nightmare.

This company is second to none in content manipulation and customer service…read more I have used this crew on several jobs and to this day I have not been disappointed.