New roof, gutters & downspouts Awesome team - neat,…read moreprofessional and attention to detail...Luke carefully explained everything, answered my questions and showed care & consideration during the whole process. Highly recommend, if you are looking for true craftsmanship.

We are thrilled with the new siding that Luke installed on our garage. We bought an older home and…read morehave been updating it. Luke was very responsive, professional and easy to work with as well. He communicated with us on a regular basis and was able to squeeze us in to his schedule. The garage looks fantastic and we have gotten a lot of compliments. The older tan garage had issue because the prior owners used a weed wacker and they used grills and/or a fire pit too close to the garage so it was slightly warped. He installed siding, wrapped the doors and windows and they reinstalled the lighting. I highly recommend him.

Our experience with Rusco started off well. We worked with Leo to select and purchase our door. He…read morewas everything you'd want in a sales guy: professional, not pushy, personable and very responsive through the process. We sat with four companies, and Leo sold us on the history of Rusco, quality of craftsmanship and lifetime warranty. We started the process at the start of Sept. and our door was up at the start of Nov. With the cost of the door north of $6K, I was really expecting the contractors to do a seamless job, but that is where Rusco fell short. They were VERY quick to install and during the process chipped our new railing. I understand they were working in a small space, but it couldn't have been the first time working in such a confined location. After they left, the doorframe was not what I had expected in terms of high quality work. I would think they would have enough stain to spare for the ends of the top of the frame (I brought this up to the contractors and they said they didn't have any stain left). There is also white coming through the top doorframe. I reached out to Leo and he told me to wipe it with a wet towel (which obviously already tried prior to reaching out). They assumed it was sheet rock and thought it was dust. The wet cloth did nothing...Leo called on 11/11 and asked if he and another guy could stop by, which they did on that day. The first thing they tried to do was wipe it with a wet cloth (again had already tried that) and then nothing. They were perplexed and said they'd come back the following week with stain and fix it up. It has been radio silence since this moment. Overall, we really do love our door. It is beautiful, but we could have received the same exact door from a number of other companies and we have some regrets with selecting Rusco. After paying the money we have, we should not have to chase and we feel the job should have been completed seamlessly. You live and you learn.

$0 expenses, highly recommended. As long as the property is within the zone affected by hail from…read moreFebruary last year, the insurance will pay everything.

Magnificent 25x15 Deck w/lighted posts. They are the greatest. Owner Peter very attentive & company…read moreis extremely proficent. Workers are polite & friendly and keep property clean and neat . Did the job on time and completed at estimate cost. Would recommend A-plus+++++

Terrible, terrible customer service. Does not honor their "lifetime" warranties. Never returns…read morephone calls. Been dealing with window issues for over four years with no satisfaction. Now patio door wheel mechanism breaks and they can't do anything about that either regardless of their supposed "lifetime" warranty. Jennifer, who answers the phone, is rude and condescending, continually telling us that we "have not done everything we need to do to resolve this issue. What more should I have to do? And Peter, the owner, only returned our call after we made a complaint to the BBB telling us that the BBB "can't make me do anything." He made promise after promise to "make things right" and never did a thing to honor his warranties. Shameful. ADDITIONAL INFORMATION from my previous comment : After the complaint with the Better Business Bureau, Peter threatened us with legal recourse citing words such as "libel" and "smear campaign," but agreed to complete the project if we would remove the BBB complaint and negative reviews. Emails have gone back and forth since September 14 where Peter, numerous times, commits and agrees to completing all repairs on 11 windows and replacing the patio door. In turn, we agreed to remove the negative reviews once repairs were done to our satisfaction, even though as a consumer we have a right to write such reviews. In the early morning of September 24th, the day a representative from National Energy was to come out to measure, we had a tragic family emergency. My son made several attempts that morning to contact Ron, the repairman who was coming out to measure, but he did answer his phone. One of my children met Ron in the front yard and explained the situation, stating that we would be in touch to reschedule. On October 21st, I contacted Peter via email to reschedule the appointment to measure the windows and door. I received an email response stating that he now had concerns and wanted me to sign agreements indicating that I would remove negative reviews, even though we had already agreed to this in prior emails. Peter further stated he had contacted the Better Business Bureau and was told that in order to remove the complaint we filed back in July, we should backdate an agreement from July of 2020. When Ron came to measure on November 23rd, he brought copies of agreements already signed by Peter, one of which was backdated by him to July 9, 2020. I was not comfortable backdating an agreement that never existed back in July, so I signed the agreements and dated them 11/23/2020. Because I would not backdate this agreement, which I was advised is unethical, and possibly illegal, Peter is once again putting all repairs "on hold." Additionally, back in September, because Peter was refusing to repair our patio door, we were forced to hire a repairman (with 30 years of window and door experience), as the door would no longer open, close, nor lock, now being a safety issue. We paid this repairman $75 to do a temporary repair. We shared this invoice and pictures with Peter to prove that the patio door itself was broken, NOT the mechanism/hardware as Peter kept repeating in his response to our Better Business Bureau complaint. On November 16th, Peter included in an email that National Energy spoke to the repairman, who told them "the door damage may have been caused by mistreatment of the door. The roller mechanism was packed with dog hair and it appeared that it was forced shut, and this is what broke it, in his opinion." I contacted the repairman and he unequivocally denied ever saying this. This man actually responded in writing to me that Peter's comments were not true and, as a matter of fact, he did not feel the door broke due to mistreatment. This is another of Peter's attempts to get out of the warranty, now by stating "Mistreatment of the product is not covered under the warranty." I have all of this in writing via emails so Peter can refer back to these when he wants to threaten me again with a lawsuit. I will continue to edit and update my comments until National Energy and Peter Gatsch honor their word and fix my 11 windows and patio door.

I am extremely pleased with the job that was done. It was quick and perfect. John went above and…read morebeyond to make everything work. Thank you guys!!

Had my TWO bathrooms one a master shower and the other, shower/bath combo remodeled about 3.5…read moreyears ago. Three weeks ago my master bedroom shower began to leak and upon inspection found I needed a new cartridge. The manufacturer was Grohe which I was told by my contractor, John, HOW GREAT Grohe was especially since there parts were easy to get if you ever had a problem. BULL SHI*, nothing could be further from the truth. Without getting into the details was able to FINALLY FIND someone who had the Grohe cartridge based off of the INVOICE AND THE ACTUAL INSTRUCTION MANUAL that I kept for 3.5 years JUST IN CASE I HAD A PROBLEM. So I get the EXACT, SPECIFIC CARTRIDGE the exact ONE that's in the manual and guess what, when a plumber goes to install it it's not the correct cartridge. The contractor, who had his staff input the shower valve well they installed a different catridge altogether, though not sure how. Anyway, the cartridge PART that was listed in the MANUAL was not the correct cartridge. Furthermore, why is the cartridge broke after 3.5 years and all the plumbers I talked with lamblasted Grohe as being bothersome, not worth the hassle , bad service and difficult to get parts. Be careful with this company as you're told one thing BUT be careful as the parts you think you're getting installed and are listed on the invoice and the instructions manual may not actually be the parts installed. K TM

I decided to have Diamond Home Services to remodel my main bathroom…read more This was a major decision, due to the fact that I have lived in my home for 30 years. I knew this would be a major project as well as costly. I chose Diamond because I was satisfied with the new roof that had previously been installed on my home and garage, garage gutters and windows, and new security door on my enclosed back porch. I was very pleased with the bathroom remodel. I was able to chose the materials and practically design my bathroom. I only want to recommend that when it comes to new bathtubs, make sure you check the internal design and material of the bathtub. I originally had a old cast iron bathtub which was made quite different from these new bathtubs. I know now that not all bathtubs are created equal. I would suggest everyone , try to physically sit in the tub before deciding on your choice. Also request to see samples of different materials. I was unaware of fiberglass and acrylic bathtubs. I prefer cast iron which I discovered was very expensive. Overall I was very satisfied with the modernization of my bathroom. Diamond did a great job and I know this has increased the value of my home. I am pleased that Craig Diamond addressed and listened to my concerns and made sure that I was a satisfied customer. Rochelle P. (Chicago)

i recently had a full garage roof installed by Diamond home service. Everything was done as…read morepromised started on time finished on time job well done. will use service again. Thanks to Craig for being true to his word.

A very honest company with great customer service. Erick…read moretook his time to explain the whole process- the general timeline and the expectations, presented all the different tiers and options and was very transparent with the recommendations. Did not try to deceive or upsell anything. When it was time for the construction to take place, the crew came on time, finished quicker than estimated and cleaned up very nicely and then Erick followed up with a call to ensure everything was to my satisfaction and if i had any questions. Just a really honest hard working family ran business. Very positive experience and i am thrilled at how good my house looks. Thank you again!

Progressive roofing is an amazing service provider. My roof had several areas that needed to be…read morerepaired from a preventative standpoint to extend the useful life of the roof. I called them up and Oscar their sales person was out the next day and gave me a detailed estimate that was more competitive than the 3 other estimates I received. I had no issue scheduling the repair and the crew arrived at 8am as they were supposed to and immediately got to work. Oscar came out with the rest of the team and brought them up to speed with what needed to be done and Jonathan the foreman took over after that. As they had to come in and out of my house several times to access the roof they were always very courteous. And they invited me up on to the roof a couple of times during their work to make sure that I understood exactly what was happening and encouraged me to ask questions so that I could feel comfortable that everything was being done to my satisfaction. Additionally the owner Arturo came by and also made sure that everything was going well. What great care and service. And you can tell by the current appearance of the roof that they are excellent craftsmen. I highly recommend Progressive Roofing for all your roofing needs.

not good. The communication between management and workers was a problem. Workers were not aware…read moreof what had to be done. The one of the manager blamed the other manager for the miss communication. I review some of workmanship at eye level and it was totally done incorrectly. I explain exactly how I wanted done and as soon as I left they they cut corners. Now I am going to have to have an inspector review my roof to assure me that portion of the work was done correctly. I am very senior person and I feel I have been taken advantage of.

From setting an appointment, showing up on time and doing the work professionally, my experience…read morewith Revived Exteriors have been flawless. I was able to speak with the owner Rob to get an appointment. Matt showed up the very next day and did a very thorough job on inspecting the attic as well as the roof. He showed me pictures of the vents that needed sealing to avoid potential leaks in the winter and after getting confirmation started the work. After the work was complete he showed me before & after photos which helped me understand what was done. I really appreciate his openness to help and friendly approach. I would definitely recommend Revived Exteriors to anyone looking for roofing services.

Was in the area checking for hail damage, but were honest on assessment and cost on another job. I…read morehave not used them yet, but Cody Wolff seemed very professional.