Allen from customer support was very helpful 10/10 we got to keep our better and exciting equipment…read moreto

Spotty service, service goes out and you have to constantly be calling so they don't bill you for…read moreservice you don't have. Their automated system is terrible, and they will charge you for something even if its their fault.

Misled, Trapped, and Ignored -- AT&T Violates FCC Rules and Customer Trust…read moreOn 9/30/2025, I walked into an AT&T store considering switching my 9 lines from T-Mobile. To test the waters, I transferred 3 lines and brought my own devices. I intended to use my military discount for a consumer account, but the store representative told me the only way to have more than 10 lines was to open a business account. It felt questionable, but he assured me this was common practice for large families. I was hesitant, but the rep promised I could try the service for 30 days and, if it didn't work out, I could easily port my numbers back to T-Mobile. Within 24 hours, I realized AT&T's service was unusable where I need it most -- I couldn't even make clear phone calls from my own home. When I called AT&T to port my numbers back, they refused to provide the required transfer PIN, despite me verifying my identity multiple times. I even offered to go into a store with my driver's license. I've now spent over 20 hours on the phone with customer service, being bounced between departments, and still no resolution. AT&T claims I must wait 30 days for email verification or use the myAT&T app, which I cannot access because the rep signed me up under a business account -- a setup I never requested. This is not only misleading, but it also violates FCC regulations, which require providers to release numbers within one business day once identity is verified. Even T-Mobile stayed on the line with me during one of these calls and was shocked by AT&T's refusal to comply. My numbers are being held hostage, and I'm left without reliable service in the areas I need it most. This experience has been deceptive, exhausting, and unacceptable. I strongly advise others to think twice before trusting AT&T's promises -- especially if you value transparency, service quality, and your right to control your own phone number.

Katelyn was outstanding! Exceeded my expectations! Took the time to figure out my issue with my…read morephone which was complicated. Gave me options on my new phone and gave me cost savings options on top of it all. Thank you I am a loyal customer to At and T and Katelyn.

/The team from Surftech AV did an excellent job! Very professional and very /nice guys. I would…read morehighly recommend this company. Paula Davis 9/27/24

From the owner: Professional AV services, TV installation, speaker and home theatre installation, camera and video…read moredoorbell installation.

Trustworthy, reliable, and very knowledgable. Robbie and his team are great. I highly recommend…read morethem!

From the owner: When you need managed services in Wilmington, Jacksonville, Whiteville and surrounding areas to…read moremaintain peak operation in the IT network of your small business, consider us here at Atlantic Computer Services. We'll manage all of your IT services for a flat-rate fee (no hourly billing) so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Atlantic Computer Services' managed services.

Do NOT trust SPECTRUM with your account. I was with Time Warner for over 25 years with same…read moreaccount, no problems. Spectrum takes over and immediately my bill went up over 50%!! That is a lot of money, over 75$. And, they dropped my services. I NEVER had a problem with Time Warner. Cust Svc was polite , knowledgeable, and compassionate. Spectrum (Even though employees seem to be from TW) are the complete opposite. If employees are unhappy from management, it trickles down to the customers. Believe me. I am moving to Direct TV this month. The Services (TV, INTERNET, Phone) are twice the speed and content and The COST is almost HALF!! Plus, Costco offers 300$ bonus for change and Direct TV gives you the NFL ticket for FREE for one year

If I could give zero stars I would. I suggest going with Dish, Fios or any other service than this…read morecrooked company. They overcharge, the service is horrific, and the essentially stoke about $400 from me. I rather put hot pokers in my eyes then ever give this company on dollar of business!!!!

I came in today to drop a modem off. The store is very clean and reminds me of a Verizon or really…read moresmall Best Buy. You have to sign in on a tablet and it was unfortunate that the elderly lady in front of me took 10 minutes to answer three questions. I really think there should be another option to sign in if you don't know how to use that. The store was full of men only working there. The guy who helped me was super friendly but I felt as if they were not really customer service oriented in general. There was a lady carrying a huge box and I am the one that helped her out the door instead of one of the three men just standing there. I would be happy to never have to come back here.

Their service sucks well overpriced for the quality of service you get support stinks they try to…read morehold you to extra years on the contract that you never signed and then threaten to take you to court when they don't have a leg to stand on don't fall for their tricks