Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

My experience with Nelson Automotive was "Awesome"! I recently bought a vehicle through them and…read morewas pleased with every step of the process. Eddie, my salesman, was NO pressure and very informative and helpful. I even had the chance to meet and work with the owner, Eric Nelson, who was very helpful and personable during the entire process. Met with Danny in the service department, who was a very nice guy, and their service department was the most efficient I had ever seen. Having over 37 years of experience in the automotive industry, I was very impressed overall. I found them on the internet and I'm glad I did. It was worth the hour drive to go there from where I reside (Huntley). If you're looking for a car and friendly staff. Do yourself a favor and go there; you will be pleasantly surprised.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I called to come in and look at a specific car. 20 minutes before they confirmed it was ready, so I…read moredrove 30+ minutes, the sales guy disappeared for 15 minutes looking for the car. Turns out the sales manager borrowed it for the day. It took two days for the sales guy to respond again. The GM emailed me and asked if I needed anything. I replied (politely) and he never got back to me. It's like they don't even want to sell cars?

Yesterday I brought my car in for an inspection. I expected the dealership to assess the issue and…read moreprovide an estimate so I could decide whether to proceed myself or go through my insurance. However, I was told that they would not even inspect the vehicle unless I provided insurance information first. This doesn't make sense--how can I involve my insurance before even knowing the extent of the damage or the cost? I simply wanted a professional evaluation and a repair estimate. Being refused a basic inspection without insurance details was disappointing and not customer-friendly.

I recently purchased a used Ford Escape with 8,000 miles from here and am very satisfied with the…read morevehicle. I also bring my other vehicles here for service, they do a good job repairing vehicles. If you buy a used car, I always suggest also purchasing a pan extended warranty...Highly Recommend...Five stars..

The owner Joe Mok owes for auto transport of cars and is not paying, dodging all calls and emails…read more This is very unethical and shady. If he can't pay to have cars delivered to him, I would NOT trust buying anything from this guy.

This place is unreal. Nothing like the typical dealership, which everyone hates. The process to…read moregetting my dream car was seamless from the moment I first spoke with Anish to the moment I drove off. The customer service is next level. They go above and beyond for you to make everything as easy as possible. I got everything done over the phone and communication was on point every time. They even picked me up from the airport, which I did not expect! By the time I got to the dealer, all I had to do was literally sign about four papers and drive off. Anish even offered me some snacks and beverages for my long drive back to Florida. The drive back was a dream. The car is a beast and ran flawlessly. What an amazing experience and a dream come true. I will definitely be returning here first for my future super car purchases!

I can't give enough praise for the above and beyond service provided by Dennis and Anish at GT Auto…read moreMall. I was in search of a late model BMW X3, low mileage, super clean and fully loaded and after several weeks of hunting they found a car that met all those requirements and more. The vehicle Anish and office manager Hollie recently delivered is in such pristine condition it's as if it just rolled off the assembly line. Prior to delivery they took it my local BMW dealership for complete warranty inspection and to be sanitized due to the coronavirus. On delivery my wife and I took a test drive but due to social distancing Anish didn't feel comfortable in the back seat so we met he and Hollie at a predetermined location where we were able to ask questions at a safe distance. Smart thinking on his part. All in all I can't say enough for the detail given to every aspect of this car purchase.

Sad to see another business overcharge and under-deliver. I don't think anyone has pride or…read morestandards with their work anymore. If you've got the time and energy to bring your vehicle back multiple times and the job STILL ISN'T DONE RIGHT, this is the place for you! Photos are from a chrome delete for me in 2021. They let the car leave their shop multiple times with bubbling and peeling. I recently made the mistake of brining my beater in for window tints which again required multiple returns to fix their work. They even left a huge LED lamp in my car and laminated a huge piece of lint between the tint film and window. If they missed a giant LED lamp in my car, imagine what else they missed! I had plans to do dash cams and remote starts on all my vehicles before winter but ABC Automative just isn't worth the time, energy, or frustration. Find a place that can do the job right the first time

Excellent experience at ABC A&E in Elk Gove. Called around 10 am to inquire about car starter and…read morehad it installed at 1:30 pm on the same day. Did not expect it to be that easy. Jim seems straight forward, explained the options and the prices. Had a friendly chat while waiting for the work to be done. Waiting room is not Four Seasons hotel, but has everything you might need including TV, free Wi-Fi and free coffee. All around positive experience. Highly recommend.

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!

Great pricing, awesome customer service!! Even had the president of the company help put them on.read more

Perfect auto body should be the name here. Not only have they done several repair jobs perfectly,…read morethey get them done fast and below their competitors rates. Ask for Eddie, the boss. Great people doing really great work. I've brought several of the cars in our family here now and I'm always happy.

From the owner: We specialize in engine work, body work, and paint jobs. From bumper to bumper we got you covered…read more We work on almost every kind of cars. We also sell used cars that are in great condition. También hablamos Español.

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

I have been going to Aldrin for over twenty years. He is a great and fair mechanic who also sells…read morereasonably priced cars. I always say that a person should have a good relationship with a mechanic and an accountant and I am blessed that my family has Grand Prix Auto and Aldrin. Rob A Itasca IL

I hold this review and complain for more than 3 weeks in hope of the shop owner Aldrin Conde who…read moreoffended me in dirty body language and racist words could feel guilty and come out to express apology and ask forgiveness! Unfortunately, he did not. The owner showed very non-professional and non-businessman manner in my recent 2014 Mercedes body repair experience. Due to the big cost, I have to split the payment. After I paid 2/3 cost and gave him the 2nd credit card for the remaining, He forced me to accept to pay an extra charge for his adding fluid to that he promised not to charge when we dropped car to his shop because he said it is nothing compared to a couple of thousand dollar body repair. When I was trying to negotiate with him to stay with previous agreed costs and to expect more incomes coming-soon from my engine repair and my friend's car repair (they already talked and plan to bring his car in), he suddenly lost control and dialed police and lied to police that I do not want to pay him (a few thousand has in his pocket), then yelled me with "F-word", his middle finger, racist language, smashed my key..... Another bad character from him was that he did not care his promised words and made me loss of items in my car. After dropping my car to his shop, the next day I realized I forgot to return 2 special expensive drill bits used on metal surface that borrowed from a businessman. I texted him multiple times and asked him to take care of them and take out from my car to his office, he replied he would do every time. Two days later when I went to pick up the car and asked where the drill bits were, he said they should be in the original place of my car, but they were not there anymore. I asked him to go with me to his shop to look for them and he refused to. I lost 2 expensive bits and have to pay back to my lender. Mostly I lost my credibility. In summary Aldrin's behaves and language, plus being unable to honor his own price and promise, did not respect customer, and is not a good businessman to work with, opposed to what I thought to be. Hope people to be careful when doing business with him.