Needed 3 items altered in waist. All needed waist taken in. One needed new zipper, which he stated…read morewhen went to pick up he didn't know how to change it. And did not alter at all. Really. The 2 he grossly altered are lumped together material front and back. I could have definitely repaired these better than what I was highly charged for. Unbelievable that this type of disgraceful customer service is real! This is real. So real with disgust!! Now to find a seamstress to repair this mess!! BEWARE OF THIS BUSINESS. PLEASE. DRYCLEANING MAY BE GOOD. ALTERATIONS NOT AT ALL! HUGE DISAPPOINTMENT. EXPENSIVE TOO! SHAME ON YOU!

They did a great job hemming a few items. They accurately measured all of the items. Very happy…read morewith the friendly service.

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

Wash and fold was great $2 a pound not too bad and have even washed whole bolts of fabric for me :$read more

It's a solid laundermat. Many machines were out of order. The store was hot. There are machines to…read moreexchange cash for quarters and soap. The prices are $3.00 for washing and drying is very cheap at 0.25 cents for 7 minutes. The store is relatively clean. There is a vending machine.

Best quality when it was open Dan's the best in the business. DO NOT go to master upholstery Paulie…read moreis a crook.

I brought a 2022 Polestar 2 Performance, a rare one in Syracuse to this Big4, so happy with how…read morethey took care of the tire replacement. It was a day-and-night difference from another shop I struggled with that week. In the other shop, I was told that the tire would be ready in next day (not available), then 3 day later (not available again) and a week later. In contrast, Big4 got the matching tire next day. .. really saved my week for this rather exotic car. I saw how they meticulous took care of the car. I asked them to use the exact torque (103 lbs-ft) for the wheel bolts, and I saw they hand fastened each bolt with a torque wrench! Then they put the exact air pressure (42 PSI, I didn't tell them but they got it from the door sticker). This 42 PSI pressure is very important for the safe operation of Polestar 2. Overall, they did everything timely (waiting time was very short), yet handled everything very professionally. Some other notes: ---Customer reception area was spacious, clean and welcoming. That space didn't have any "tire smell" that is commonly found in most tire shops. Actually the door had a sign, "don't bring a tire inside" so I could tell they try to make this space as nice as possible. There were two nice old water paintings decorating the wall, and many photos and the big wooden American flag and Big4 sign. I liked how they decorated the reception. ---I saw a firetruck being serviced at another slot. I didn't know a firetruck could be placed in a private shop like this, and that scene was kind of assuring that even a firetrucks being sent here for service. I am so happy to find this shop, and can recommend it to anyone.

Got my front brakes done here, left the lot with them squeaking/grinding immediately (850 btw). I…read morecome back a few weeks later to get it fixed, they try to blame my rear brakes which they didn't do and charge me, I tell them it's the ones they did. I come at the end of the day to pick up the car and am told they found rubbing on the brake/rotor and fixed it at no charge. As I pull out there is no fix, the same noises come from the front of my car. Waste of my time and two missed days of travel for my job.

Carol of Baldwinsville, NY has been doing impeccable upholstery for over 30 years. She…read morespecializes in boat cushions as well as interior furniture. I cannot emphasize what beautiful work she has done for me. She is now advertising as her longtime CNY upholstery employer has now retired and she is expanding her personal business. Customers will still be able to buy the best of the best cushions for their boats and homes. I have seen gorgeous custom marine cushions and captain's chairs she has reupholstered over the years and cannot recommend her more highly both for boats and furniture.

Having a 10 month old puppy, I needed carpet cleaning!! My neighbor recommended Byrnes Chem-Dry. It…read morewas fast to schedule appointment and they arrived exactly as promised. They were very professional and personable. The carpet looks great. They were able to remove spots and it looks and feels like new carpet. Will certainly use them again. Price was very reasonable. A plus- carpet dried in an hour.

They just finished my carpets and they came out wonderful. I was kind of concerned about some bad…read morespots but they did a great job on that too. I highly recommend them and will be using them myself when I need carpets cleaned again.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper