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    Torque And Transport

    5.0 (1 review)
    Open Open 24 hours

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    Excellent

    Services - Torque And Transport

    Motorcycle repair

    Oil changes

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    1 year ago

    Great service and good communication. They came right out and did everything they said they would do and more. Very respectful.

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    The Werk Shop - Our shop

    The Werk Shop

    (95 reviews)

    I took my BMW to this shop because it was having turbo-related issues. After their diagnosis, I…read morepaid about $850 for the repairs they recommended. As soon as my husband picked up the car and started driving it, smoke began coming out of the vehicle. Not only was the original problem not fixed, but the car came back in worse condition than when I brought it in. I was then told the vehicle actually needed over $5,000 in turbo repairs. Had I been told that from the beginning, I never would have agreed to the $850 repair. As a customer, I expected a proper diagnosis. As a mechanic, you would think the goal would be to correctly diagnose the issue and make the vehicle better--not return it in worse condition. One of the most concerning parts of this experience was learning during a phone call that the vehicle was never test-driven after the repair. I have a recording of that conversation, and Andy was very rude . Like you are going to be rude when you just stole money from me . The communication throughout this process was also frustrating. Whenever I asked questions or requested that we communicate through email so everything would be documented, I was repeatedly told to call instead. I felt my concerns were dismissed, and I was spoken to in a rude and unprofessional manner. The only resolution they offered was to refund the cost of the parts, not the full amount I paid. They also wanted the parts they had installed returned. I repeatedly asked how I was supposed to know that my original parts would actually be put back on my vehicle, but I never received a clear answer. I kept telling them that After trying to resolve the matter directly, I filed a complaint with the Better Business Bureau because I felt I had no other option. Definitely do not recommend.

    The team at Werk Shop are very responsive and do great work on my Audi. From oil changes, warning…read morelights come on, I call Werk Shop and see when I can get in. Usually I speak with James and within a day or two I can get in. Their estimated expenses for repairs is always right on the dollar they said.

    Torque And Transport - motorcyclerepair - Updated September 2026

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