Great value, did not wait long. Accurate assessment…read more Worth the drive. Clean shop. Pleasant staff

Don't bother you will be overcharged and cheated. Lots of better garages in the area!read more

Great staff and service at a fair price, ok waiting room. Friendly and efficient team, good…read morediagnostics too

They used to be good, not sure what happened. I've given this place $5,000 worth of business in the…read morepast few years. I came from having experience with high prices from Midas and was immediately comforted with the down to earth staff and reasonable prices. I appreciate that they will always take my car and look at it to tell me the diagnosis rather quickly. However during 2022-2023 I felt like they overestimated the repairs and charged way too much. I feel like they no longer care about the customers best interest, they will flatly ask a repair cost that's double the cost of the car and act like they don't care if you can't afford it. Everything to them is "necessary". I feel like they aren't real anymore. Also the repair quality itself has gone down as my control arm all of a sudden "failed". I have a 17 year old car that is 150k miles. I am no stranger to getting it repaired. I believe that a car that is taken care of will take care of you. Where I take it matters, and unfortunately I no longer can rationalize taking it here. It's disappointing to spend that much money at a shop and for them not to even remember you. I'm not sure what management is doing but it is not the same shop it was just a few years ago.

went in 4 a front end alignment. i have an older car , but well maintaned . after telling me i…read moreneeded the FEA. Front Office man informs me , parts are rusted his Tech. doesn,t want to go any further. So my anticipated Work wasn,t Performed. bottom Line Go to an Experienced Shop that Knows how to Handle Promblems. that is what i would Call a Proffessional...

I was satisfied with my experience getting my tires rotated. Took about an hour which seems long…read morefor an appointment wait time. Work was done well and service was attentive. $50 seemed a bit pricey.

Expect plenty of recommendations and a large bill. Best to avoid this place. For anyone who is not…read moresavvy, be careful about agreeing to work done: get other quotes and save serious money

Dishonest. And finds other things to bulk charge you for. I went to get work done on my car. The…read moreshop replaced only 4 instead of all the lugs which are all wornout. They Charge for me a whole set which would be 20 and gave me 4. I got an alignment. After driving back I noticed wheel was not straightened. Makes me question if they even did the work. Stay away from here. I've been coming many years but finally seeing what they do is disgusting.

I trust Great Water to come through every time. They are accurate, on time and fairly priced…read more The promptness, the attention to detail, and the great turnaround were truly impressive! Well done.

If you are looking for a honest, fair auto service shop this is it. On time work done, they send a…read moretext to keep you up to date and a full report. I got a text with service offers that saved me money on a oil change and tire rotation. Clean facility, with a very nice helpful crew. Thumbs Up.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Tire of AAA. Went there for an oil change. Everyone seems very professional. The price for the oil…read morechange seemed fair. The price for the cabin air filter replaced was $75, ouch. Despite an appointment, it took 1 hour & 15 minutes.

I have been going to Ridge Auto Care with Basil for over 15 years. He is the most honest mechanic I…read morehave ever met. With my Jeep, he replaced a lot. That suv had so many issues/recalls since I bought it but he kept her running for me to over 300K miles. Then when I needed a new car, I asked Basil what should I buy? He said a Toyota or Honda and you won't need me except for maintenance. I miss seeing Basil, so I might need to break something to get to visit him. Such a great human being and mechanic!

Basil is amazing. He does great work at a great price. He does everything from an oil change,…read morebrakes, to a full engine repair. 10 out of 10

Great place! Fair price, quality service and products. People are attentive and nice! Highly…read morerecommended!

A little rustic atmosphere, but you can't beat their pit-stop speed at replacing tires. Same day…read moreservice? No, more like same half hour. If you choose tires they have in stock. Talk to them, ask them what tires they have in stock, they'll give you a price and they'll put those tires on in less than 20 minutes. I'm not kidding! They come out to your car with portable jacks and they can be so quick. I've gone to them with replacement tires for two cars, and that totals to three different times. Very satisfied with their expertise, the speed of service and the quality of tires. I've never had to use any warranty service, and I didn't receive any warranty papers to go with my tires, but I'm confident they would take good care of me if I needed it.