I have been a loyal customer for a few years. I will say the past four times I've brought items in…read morewhen I checked my total it was only seven dollars after bringing over 40 pieces of items in. Keep in mind that they do donate them after so many days. I can't remember exactly. It is donated they keep 100% of the profit and it's just donated to their store. Today I mixed up my appointment time. I couldn't get it to pull back up and I came an hour early they would not accommodate me so I had to drive around for an hour which just frustrating because of how gas is pricey then when I did come back for my appointment. I was only in there for three minutes. I brought in over 40 items of clothing and two boxes and they only took about five items. It was very frustrating to say the least. I wish I would have just accommodated me if I knew it was only gonna take them three minutes to go through my clothing when I originally came in. It's also important to note the items I brought in were brand new, never worn items. This is not, including the home decor that I brought in. They do not take home decor it's only clothing. I keep trying to give this place a chance because I love it here due to the customer service However, they are not doing well with sales, and this experience was very unpleasant. It's hard to continue to want to do business with a consignment store when you're only getting seven dollars for 40 items and then when you make an appointment they only take five items in out of over 20 you bring in.

My very favorite place to shop! Clean, organized & fabulous. Beautiful selection of gently used…read moredesigner clothes at affordable prices; clothes, shoes, purses, jewelry & accessories. The owners are super friendly and helpful. Carve out a n hour or two to browse this shop; you won't leave empty handed - thank me later :)

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

Pretty interesting you can't return new unworn pjs washed and showing damaged from The Rack…read moreManchester, MO store removing the sensor. You've been warned. Just wear the clothes and take your chances. I guess the $15 loss will impact the bottom line more than losing a loyal shopper. Not even store credit offered.

beautiful pieces and very sweet staff clothes are of great…read morequality and unique I adore the shirt i bought

Omg the service Victoria gave me to help with last minute birthday gift late at night was…read morephenomenal! Plus I got a birthday discount! I left wanting more. Cute spring outfits. Definitely trendy spot. I really wanna come back for a gold chain neckless. Prices very but I got a discount so my word don't count. For a pair of sunglasses and earrings I spent like 36$.

Emma and Pojah (so sorry if I spelled wrong!!) were the sweetest girls ever!!! They styled me and…read morewere so so so kind and helpful!!!

I saw this boutique in the post dispatch and had my heart set on a scarf I saw for my daughter for…read moreChristmas. When I entered it struck me how beautiful this place was. It is laid out nicely and they have truly beautiful items. While pricey, it is quality merchandize, well made, and worth the money I spent. I was greeted right away by a super friendly lady that let me look and didnt feel the need to follow me around making suggestions for things I didnt want, but did answer my questions and was very knowledgeable about what was in the store and where it was. I showed her a picture of the a card I wanted and she directed me right to it. I made a dew other unique finds like some excellent hand xewam and a beautiful candle that I adore and it has a hidden gemstone in it which really made me happy and led me to buy it. When I paid, I told her how I found the store and she didn't know rhwys been highlighted in the post and she heartily thanked me for pointing that out and told us to come again. She was very friendly throughout which is a definite plus for the store. I loves this little boutique and it is more than worth the trip to Kirkwoodnif you are looking for something a little different.

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

Forever 21 in general, and specifically this store, is kind of chaotic and confusing. This one is…read morereally large and if you don't have some kind of focus when you go in you will get worn out and give up. My focus today was short sleeve tops to wear with jeans in the spring/summer. I never even found anything that tempted me to take it to the dressing room. That's ok. Sometimes that's the way it works. Doesn't mean I won't leave with 5 things the next time I walk in. Their return policy and customer service is horrific as well! I'm sure I'll get lured back next time I stop at Nordstrom just like I did today.

This use to be one of my spots but no more. This location is incredibly large and it gives you…read morefalse illusion of order. 1/4 of the store is neat and tidy and the rest is a mad house. There were some visible finds off hand but everything else requires a search party. I really don't want to have to work that hard to find items. Of course they had a help wanted sign up, visible in a few places. I feel for the employees who work there. It must take allllllll night to straighten up that store. What's sad is customers also treat the store as a trash can too. There are clothes scattered every where, mainly on the floor or in sections they are not suppose to be. This store had a large shoe section which occupied a small room of its own. They have a wide variety of items but the store is such a mess I did a slow drive by throughout the store was interested in a few items but not enough to stand in that line. The line to checkout was ridiculous!!! They offer a wide vairety of clothing, ranging from current styles to retro throw back.

I know Nordstrom is in a state of transition right now, but in the state of online shopping, post…read morecovid, and big changes for this company, it was a really lovely spot to do some holiday shopping at. I've been coming to Nordstrom since high school, and I've always loved how much of a variety of items they have. They have the ability to reach a variety of customers and offering a variety of items at different price ranges. They really have it all- shoes, jewelry, bags, activewear, formal, kids, designer, beauty. They had some great deals happening and it was very clean. Staff was helpful and pleasant. I love the ebar and grabbing coffee there. I always have a good experience!

Nordstrom customer service is the best of all the high end stores. They have in house alterations…read morewhich is extremely convenient. The products are all high quality. They are fairly organized, and if there is a problem, they can take care of it quickly.

Paperdolls has a decent collection of clothes are varying prices. I would say it is a bit too…read moreexpensive but some of the things are high enough quality for the prices to stand. I went to the location off of Delmar and found a dress but it wasn't in the correct size. They gave me the number of the other store out off of Lindbergh I believe and I they confirmed that they had the dress I was looking for in the correct size. I feel like the first store probably should have checked for me, but in any case, I went to the store, tried on the dress and bought it. The dress is nice quality and overall a good buy.

When I travel to St. Louis I always schedule time to visit this wonderful boutique. I never leave…read morewithout a purchase and I can truly say that I often leave stores without a purchase.