We went to tot squad to get help with our car seat installation and to install bases into our two vehicles. We know we could have gone to CHP or a fire station to do it but we heard that at tot squad they would walk you through the process and answer questions which I didn't really see happening with a CHP officer. Karen helped us out and was very patient and helpful. She first taught us about the Uppababy car seat and showed us how to put the baby inside of it and gave both me and my wife the opportunity to try it. Then we went to the cars and she taught us how to install it using the latches and the seatbelt. Both my wife and I got a chance to do it on our own with her watching on our own vehicles. I definitely could have read the manual or gone on youtube but Karen was very knowledgeable about a ton of baby products and answered our questions and put both of us as ease over the installation and how to use the car seats in our cars. I had a very positive experience with tot squad and would gladly continue to use their services. read more

Tot Squad - Baby Gear & Furniture Near Me - Sherman Oaks, California

After hearing rave reviews from so many friends, I was expecting the best from my visit to Tot Squad and they did not disappoint. Fast, thorough, friendly, informative, but most of all excellent at installing our seat properly. I went in to check to be sure our car seat was still installed properly after some backseat passengers accidentally messed with the back seat seatbelts. The lovely, very knowledgeable technician was literally sweating from working so hard to ensure my seat was in right. Plus, she made comfort adjustments for my 3 year old that made her so happy when I picked her up from preschool. Thank you, Tot Squad! read more

Total shame. Scheduled an appointment for a "car seat expert" paid $50 ahead of time and the "expert" never showed up!!!!! Been emailing them to get a refund and haven't received a response. Extremely unprofessional. Do not use them. read more

So... I brought in my Uppababy Vista for the "The Full Monty" cleaning package on Friday 8/31, which is their top of the line $99 cleaning package. The man who checked my stroller was very polite and helpful. I also met the young man who was about to clean the stroller. He was also a nice gentleman. Unfortunately, their stroller cleaning was NOT as top notch as their customer service. Below are the pictures of what i found after their "top of the line" service this afternoon. Their were tons of misses. I called back to tell them about the service and they apologized and want me to take the stroller back to them on Sunday, so that they may right their wrong. I will gladly update this review as soon as they give it their second chance this Sunday. ***UPDATE*** I brought my stroller in for a re-cleaning by Haley. She was amazing. She was very detailed and did a great job. I would definitely bring my stroller and car seat needs to her again. read more

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Tot Squad is amazing! Karen was so friendly and patient when it came to helping me learn about my carseat and how to install it. I highly recommend them to new parents. Thank you Tot Squad! read more

Karen goes above and beyond. I'm surprised she isn't the owner, given the amount of thorough information provided. 100% recommend coming here. Thank you! read more

I am a Mom on the go with a full time job and a little toddler who is constantly making a gigantic mess in her car seat! It's the one thing I hate to clean and am NOT good at. I am so happy that Tot Squad moved in down the street. I walked through their facility and was very impressed!! All the cleaning solutions they use are baby safe and they really do care about our kids and their safety. It gives me so much peace of mind to know I can go to Tot Squad especially when I need an expert to adjust my child's car seat too. They know exactly what they are doing!! read more

Tot Squad - Can’t believe I’m the grand prize winner from the Tot Squad launch party! I won an adorable Diono booster seat !! - Baby Gear & Furniture Near Me - Sherman Oaks, California

I got the lotta-love stroller and car seat cleaning package and was highly satisfied with the customer service and results of the cleaning . It only took a couple hours to clean both and the car seat and stroller look brand new. I had it dropped off at a near by location . The only issue I had was that the car seat gave off a dewy smell that lingered a couple of days. I informed the tot squad team and they offered a free re-clean using different products and they even offered to pick it up and drop it off from my home so I wouldn't be inconvenienced . After the re-clean, the smell is completely gone. They also offer free reinstallation of car seats when you purchase a service . Can't say enough great things about the customer service. read more

Tot Squad managed to clean my filthy UppaBaby stroller from seat to canopy to frame to wheels! The stroller was ready when promised with friendly service to boot. Thanks, Linda! read more

I was at Little Knights for a sign language class and afterwards asked for someone to see if my carseat was installed properly. In comes Jody. She's awesome. Not only was my carseat installed improperly (come on hubs ), but it was not in an ideal location AND it's time for a convertible one! I learned so much in the 18 minutes that I was with her. Every parent should have this info, ideally before the baby comes (oops). Thanks so much for providing this service, and thanks Jody for making sure my little human is safe in my car. read more

Went to Tot Squad in Sherman Oaks hoping they could help me. The best news is they also clean BACKPACKs. Brought mine in and they made the outside look like new. I have been wearing the same pack for over four years, through all manner of airplanes (UCK!) and various office floors. It so needed the TLC and now it is germ-free and CLEAN! Where were they when my kids were still around? Their backpacks were the worst and I would have gladly paid to have them cleaned. I highly recommend Tot Squad for that peanut butter sandwich that was squished and left to die at the bottom of the backpack!! read more

I just had my new toddler car seat installed and I am so happy with Tots Squad. Not only did they do it quickly, they showed me exactly how to do it and that I had my other car seats installed incorrectly for years with my other kids. They also were able to fully clean my gross old seats! They were so kind and fast and I was thrilled with my experience. They also have strollers and car seats for sale at discounted prices! Highly recommend and 5 stars! read more

Went to the Torrance location & Jody was amazing! She not only left the car seat looking amazing..she took the time to explain how to properly install my toddlers car seat and my infants car seat and she answered all my questions in the nicest way! Will definitely be back to see her once our seats get dirty again! Thank you, Jody! read more

Called when they open and got same day appointment, for my bob double stroller. It was covered with food and pee from my toddler in potty training. Only took two hours but I left it over night since I didn't need it. The time frame doesn't include drying time and they let the strollers air dry. When I came and picked it up the next day it literally looked brand new. My husband was even shocked after he saw how clean it was. I look forward to using their services in the future. Also extremely reasonable prices that you can find on their website. Thanks for everything guys. read more

Such a great place! When we were expecting our first, we had received a gift certificate for car seat installation. We learned so much from that, and went home with a perfectly installed infant car seat. A few months later, I returned to them because of a twisted strap that I just could not untangle/figure out. They solved it immediately. And now we're expecting our second and I plan on having them clean the infant car seat and stroller. Love them!! read more

I came in to get my sons Graco Milestone car seat cleaned and properly installed. I can't recall the beautiful nice lady (blonde hair) name but shes is just amazing! Showed me everything I need to know and even fave me a discount. My car seat looks brand new as if I just unboxed it from the box. THANK YOU SO MUCH. I will be back. read more

Had a great experience here with the seat check. The team is wonderful. Worth the small cost for piece of mind to know if your seat is installed correctly. I thought ours was installed correctly but it definitely was not and they were real problem solvers helped me figure out the safest solution for my tiny car. read more

Signed up to get car seat safety inspected/adjusted and made reservations. Decided not to do it, and tried to cancel. Cancellation charge? $20 (actual cost of the service was $35). So figured since it cost ~60% of the price to cancel, might as well do it. This was the inspection: he looked at it, shook it and and said, "looks good". Seriously, that was it. The inspection literally took about 15 seconds. x2 for both cars. And $60. I went back to look at the website, and it says that the safety inspection takes 30 minutes. Which is why we had two cars scheduled 30 minutes apart. Yeah right. What a ridiculous waste of time and money. I would use the word "SCAM" to describe this, actually. pro tip: go to CHP and sign up for appt. They take about 30 min going through all the safety and installation concerns. Unbelieveably thorough. And it's free. read more

Tot squad saved me! I was lucky to get hand-me-down strollers and car seats. They came to my house and cleaned them all before I needed them! They even took my broken stroller and repaired it. What a life saver! read more

Used tot squad once so far and will definitely use them again. I had a car seat that needed the cover put back on bc lol i could not do it and this is not a usual service they offer a la carte but, they made it happen. They got the impossible cover on and checked to make sure my seat was installed correctly. The girl that helped me was wonderful. So sweet, on a mission to not let me leave unsatisfied. There was a mix-up with payment, which she did not even allow me to stress about for one second and told me she will deal with it later with her supervisor so I could be on my way. I had my baby with me and she was getting frustrated so i really needed to get going asap. I have since recommended them to many friends and family. Definitely worth the $ read more

This is a little overdue but I had a wonderful experience with the Tot Squad! I was able to book a same day car seat inspection at their Sherman Oaks location. Everyone I came in contact with was helpful from the person I spoke to on the phone to the gentleman who handled our inspection. Not only did he inspect the car seat but he showed us how to properly install it and answered all our questions thoroughly. I think his name was Adam but I could be wrong??? Wish I remembered. Anyway the standout to me was that he didn't make my husband and I feel like idiots when he reviewed the incorrect installation we had done. Definitely recommend Tot Squad! read more

I brought in my daughters car seat that she had made a huge mess in (car sick) and I had tried to clean myself. This car seat was a mess, I thought I would have to just throw it out because it seemed like it would be impossible to clean. I went online to see if there was a professional company that would be able to clean it for me and that's when I found The Tot Squad. Not only did they do an amazing job cleaning my car seat, they had a certified car seat installer reinstall it for me. In addition to all that, they lent me a stroller (brand new and clean) so I could take my daughter on a walk while they worked on the seat. I HIGHLY recommend Tot Squad!! read more

I'm having baby #2 and wanted to reuse my stroller and infant seat from my first baby. Saw this store on my drive home from work, gave them a call and within minutes was booked to go in! Service is great, staff is friendly and turn around is fast. Not to mention the stroller and infant seats are squeaky clean! Thank you! Great to know there are services like this that exist. read more

Great experience! Well worth the time and money. Car seats are so complicated these days, I'm not sure I would've figured it out on my own. Highly recommend. read more

We brought our car seat to the office in Sherman Oaks and Linda was like a car seat "ninja." I thought I had the seat properly installed, but she pointed out how it moved from side to side. It doesn't move around at all now. Trust me, you don't know how to properly install a car seat so just go let the pros do it. Let the peace of mind. read more

Great resource for mommies in LA! My husband and I met here after work when I was 34 weeks pregnant to make sure we installed our car seat correctly. A super knowledgeable woman helped me and my husband feel competent and confident about taking our baby in and out of the car. Pro tip: there are a couple parking spots behind the shop if you can't find metered parking. read more

They fixed my stroller and cleaned it and it looked brand new. I brought it to them when I was about to have my baby and then left it there for a long time. They were so patient with me and gave me a few months to pick it up. Great customer service. read more

Just used them for the first time on a car seat that was in need of a good scrub! They did an amazing job. Even got some melted crayon out of the cup holder. Super pleased with the experience. Plan to use them again for a stroller soon too! So glad they opened in the valley!! read more

Jody was fantastic at installing my convertible car seat into my car! She was very knowledgeable, friendly, and efficient. I would definitely recommend this service to friends. They travel around to different baby stores in the area and do car seat/stroller cleaning too. Book an appointment if you're pressed for time. read more

My stroller was being stored outside and with my child eating and drinking in it it was a disaster. I heard through a mommy consignment sale about Tot Squad. I called them up expecting the prices to be crazy high and to my surprise they weren't. I drop my stroller off and it looks almost brand new. They did a great job! Great customer service from getting an appointment to the finished product! read more

What a great company! Fantastic customer service , expertise and overall experience. Highly recommend their services.

Really impressed with Tot Squad's service. Had my stroller and infant car seat (travel system) cleaned in preparation for baby #2, and in just a few hours, Tot Squad made both look almost brand new. We paid something like $79 for the complete package to have both pieces cleaned and restored. It was really easy since Tot Squad visits baby boutiques all over Southern California - I just called them to make an appointment for the day they would be in my part of town. Dropped my travel system off, and came back a few hours later to pick it up. read more

I had Tot Squad clean 2 car seats and a stroller. They cleaned them so well, but once I drove away I noticed an awful smell that didn't dissipate over a few days. I called them with my concern, and they immediately offered to re-clean them at no cost. Come to find the new unscented product they use has been an issue with some people, and they are happy to fix it. The service was amazing and they fixed the problem right away. Would definitely recommend and use them again. read more

This is my second time using this service and I am constantly blown away. Jodi worked on my goods both times and they came out brand new. The first was a car seat from my first kid to the second. It had so many stains I though she was a goner but Jodi restored her back to excellent status. I just recently brought in a double wide stroller I got off craigslist that needed a good detail and again Jodi got her up and running. It's like she is a brand new stroller. So impressed. Highly suggest. read more

My Bugaboo Chameleon hand-me-down had serious alignment and brake issues, but Tot Squad fixed both problems, replaced the rear tires, gave it a scrub down, and it looked brand new! Since then, I've also had my City Mini stroller repaired and several car seats cleaned. Both Jennifer, the owner, and Bethany (a car seat tech) have helped teach me car seat installation tricks that now make me feel like a pro! They are super knowledgeable, friendly and helpful. read more

I am so glad the top squad opened up in Sherman Oaks! They were really helpful to me, I have three car seats in the back of a Honda CRV. They help me turn my car seat from back to forward and it was really tricky! I would never have been able to figure it out on my own. I found the prices to be reasonable as well! read more

I ran into some nice ladies Today on Hollywood blvd they gave me their card on the company And I knew exactly what they were speaking of. Tot Squad is a amazing company very professional and legit. My wife and I will be doing business with them again I love Tot Squad! You won't be disappointed. read more

I have come here twice, to get a stroller and two car seats cleaned, and I have received uneven service. My stroller was cleaned well but small essential plastic pieces were missing when I picked it up, and I had to buy more. One car seat was cleaned poorly. The other car seat was cleaned well but was soaking wet for 4 days! One car seat was installed well and quickly. The other car seat I chose to install myself because the woman working that day told me she doesn't know how to use the Latch system and just buckles in the carseat using the seatbelt. This place could do better. read more

I have used Tot Squad since my child was born and have always had a great experience. They are quick, thorough and knowledgeable about all things car seats/strollers! I always have them reinstall our seat and show me how to do it on my own so I can do it with confidence later. Each time the expert helping me has gone above and beyond to tell me what to do in the next stage ex: this setup only lasts until your child reaches 40lbs...etc. The peace of mind is amazing and my car seats look like new even though they're over 2 years old! Thank you Tot Squad!!! read more

I had a wonderful experience yesterday at Tot Squad. I needed to make sure that my brand new Nuna Rava car seat was properly installed before l used it to take my granddaughter to pre-school. They not only checked to make sure it was properly installed, they also showed me what to do if I needed to re-do it later. We also went over a check list of other very important details and when I asked for a copy of this list they emailed it to me. The price was very reasonable and as l said, it was the best $35 I've ever spent!! I also told my kids about them. Thanks Tot Squad read more