The absolute worst customer service I have ever had the misfortune of receiving. Charges the…read moreabsolute highest price he is legally able to and will not budge regardless of circumstances. Refused to accept credit card payment because he determined I would be a likely customer to attempt a chargeback; these were the actual words the business owner spoke to me. Please take your money elsewhere.

I came out of Planet Fitness only to realize I had a flat. It was my brother's car, so I didn't…read moreeven realize I had a spare in the trunk. Triple A sent Roland R from Aaron's Towing. Not only did this guy update me with texts of his location but he called to tell me when he was about 15 minutes away. It was the fastest service call I ever had at 45 minutes or a bit less. Roland was very sweet when I told him that I had the tire, he changed it quickly and I was back on the road in 10 minutes or less. Highly recommend.

Robert was absolutely wonderful Mind you this was using…read moretripple A but he stayed and assisted while I pulled my car apart to get the the wire that snapped to get my keys out of the trunk !! Because they are not insured to take anything apart I was determined to not be stuck w my keys locked into my trunk as the back seats clearly do not pull down Regardless he is a wonderful human being for telling me what to do while he waited to make sure it worked ! Thank you again :)

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.

Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my…read morecar, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

These guys did me a huge favor late notice on a Saturday before I had to hit the road. Very…read morefriendly and accommodating. Waiting room was nice a clean too.

Travelling from VT to CT On a holiday weekend, we got stuck in Chicopee, MA. Jay's Towing was…read moregreat! Roberto was exceptional - professional, kind, and concerned about my safety, not about taking advantage of my sitation. Extremely fair pricing, especially for my long tow needs, they are not out to gouge anyone. Highly recommended for their excellent and honest service!

My car broke down and i had to call a tow. Jays towing came and picked me and my car up and didnt…read morecharge me a lot the driver was very polite he even looked at my car to see if he could find the problem excellent service

We had to call for a tow at 1:30 in Conn. And Durgin's Valley Garage came and gets us and tow the…read moreour truck to his place, then took us home. Can not say enough.

In all my life, I have never dealt with a more classless, useless individual than the owner of this…read more"business". If repairs are needed go somewhere else. If you need a tow, push your car. This man is a giant scumbag.

Noticed the pick up rig idling in front of Walmart, and the operator was present. Thought he was a…read more"repo" man at 1st due to the lift attached to the pick up. This tool can help out immensely, and NOT just for towing! Friendly man gave me his card and some promo stuff. Looked him up and he has a flatbed too! I don't drive brand new cars and on occasion need help. Next time it will be WOLFPACK!

Melvin towed me and he was fast, pleasant and professional. Thank you for helping me out!read more

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

Amazing experience and Ben is a kind soul. He helped me out in the pouring rain and I will forever…read morebe grateful.

We have had to use Bennys Trucking and Towing a handful of times through the years. Benny has…read morealways been there when he said he would be here. He is kind, patient, honest, reliable and has gone above and beyond when we needed him. Bennys is right here in Holland, Ma. And if he isn't available right away he will let you know. He's a busy guy and often times he's not available until the next day abut he takes you as the calls come in and he has always been here when he said he would be. I had a string of bad luck and my last 3 vehicles had serious issues. He also came another time because Imy youngest son locked my only set of keys in my truck. Sigh. Most recently, my GMC Terrain I purchased last year had some serious issues that lead me to calling Benny. Some of the issues with the truck made it difficult to lead the truck onto his truck bed. He found the issue and had to dismantle some of the shift case and what ever else. It was not an easy pickup and he was very fair to us! We are thankful to him. He takes the time to explain things to you and talks to you like a human being. We've come to know him somewhat and he has good family values and you can tell he comes from a good family. He was also very kind to my two special needs boys. We 100 percent recommend Bennys Trucking and Towing! We would call him again. I just hope not to call him again for a while. I have a new er car now and I hope I'm not Jinxing myself lol. Were your average "poor" family with kids, just barely getting by. And never have we ever felt that Benny took advantage of us. I know if we called other local towing companies we would have paid ALOT more for what he did for us. Call Benny! He's Great!!