Our appointment went fabulous. Dr. Neighbors is knowledgeable patient and has a great bedside…read moremanner. He also has wonderful staff. The technician that did our intake was terrific with my special-needs son. I would highly recommend.

Worst experience I've ever had at an eye clinic. I would NOT WOULD NOT recommend going to this…read moreplace in Altoona. First they charge a 4% service fee which can cause a huge headache when turning it into insurance. Second, when my glasses did arrive I tried the pair of Oakley glasses I ordered on only to have the frames break in 3 different pieces. Not a big deal things happen. They said they would order them again and have the order expedited. Following week comes along and no one had called me so I called the store to see how long it would take for them to come in (frustrated of course). They proceeded to tell me that the glasses were back ordered and that they have no idea when they will come in. They didn't bother to call me and tell me they were back ordered. so when I asked why they didn't call me the representative gave me attitude. At this point I asked for a manager to call back to get a refund. When the manager from Johnston location called back they accused me of threatening the staff when all I said was if they didn't email my refund receipt then I'm going to come down in person to get it. Again I would avoid the headache, and customer service they offer at this place. People and places like this should not be in business! Bad customer service is one thing, I'm used to it, and you see it everywhere, but wanting to call the cops and accusing me of threatening the staff because I want a refund/receipt is where I draw the line. Service and businesses that have people like this representing them should be reprimanded!

Hired to fix the sliding screen door. Price was fair. Options were easily comparable. Service was…read morereally fast. Overall repair was above average. Not excellent but still good. I did ask a question that became controversial on the answer so the two guys kind of argued about it which was frustrating. I bought something that worked though so that was good.

Zero star but no option for it. Worst people too deal with. No calls , never showed up for…read moresupposedly delivery of my snowblower. missing attachments to my snowblower . Waited almost two months for a new carburetor that they replace and at the end they says it didn't needed to change. Sat there for almost two months and their excuse was it's not a priority anymore since it turned into spring. Thats after they already took my money. N then I'm not a priority anymore. They didn't give me my starter cord back waited two weeks after letting them know without a single call on what happened to it. Finally went to the store and told them that . N got a call from the mechanic saying. I'm no longer a priority which set me off. N went off. Owner got on the phone n made excuses for his employees n basically got trespassed over the phone . I was told to pick my cord but I'm not allowed in the store. Went off again n owner told me to shove my cord up my ass. So at the end of the day. Never support these types of businesses . Find a local guy that does tune up / service on these types of machinery.

This is the second time this place has been out of crucial pain medication, left with the fear of…read moredealing with it the entire weekend, first time tooth (not so bad) but second time CABG (just a touch more serious). They don't transfer prescriptions to a store that may have it in supply. Im the one traveling out my way to get it if they do. The place needs work I tell you. Like some say, If I could give them 0 stars I would.

The second month in a row they haven't gotten my pain medication filled in time. I was without for…read morewell over a day and a half .Pathetic!!!

I have seen two doctors there (my choice, gave them a second chance). Neither could provide any…read moreanswers to my issue, either cause nor cure. They both simply said they were "stumped" and "sorry". No offer or recommendations for a referral to anyone else who maybe able to help. Glasses are overpriced and they fill the quote with unnecessary extras. Will go elsewhere where they care about the patients and actually want to help.

This office understands good customer service. Two calls to remind me of my upcoming appointment…read more Greeting when walked in the door, simple and direct questionnaire to fill out, then into the first exam area, then onto the next. Every question was taken serious and I had a great experience overall.