Lorenzo and his crew came to clean my limestone floors. My floors are white and were needing a good clean. Limestone is a porous stone more delicate then marble. He was very knowledgeable and didn't over promise results. He was pretty firm on what he believed the outcome would be. We agreed he would clean and do a light hone vs a polish and then seal. My floors went from a off white to almost a bright white. It changed the whole look. The floors kept the matte look with a slight shine. The floors looks new again. I will repeat yearly with a good cleaning and seal. After completion he recommended proper maintenance and solutions to use for cleaning. His crew was great. Consider them on your next cleaning. Price is the cost of good work. You can't cheap out when dealing with stone. I think the price was fair for market. Really more pleased with the results I wanted. read more

Total finish floors - Expensive ass stone!!! - Flooring Near Me - Houston, Texas

I had my terrazzo floors supposedly diamond sanded to the tune of more than $3,000.00. The results were nothing like the results depicted in "before and after" photos here or on Facebook. My floors were clean , but they still looked pretty much the same as before. I was disappointed, but didn't make a fuss. However, in the 3-4 weeks since Total Finish treated my floors, large numbers of deep holes have been appearing in my floor, as if it is disintegrating. This morning so many new holes appeared that I called Lorenzo in a panic. He came by this evening and before even getting from the front door to the living room (while still in entryway) declared that the damage had already been there (even before seeing all of the damage). He then implied that I was lying. I immediately called the realtor and former homeowner IN FRONT of Lorenzo. When the former owner confirmed that the floors were not damaged at the time of sale, Lorenzo again insinuated that I was lying, implying that I wasn't actually talking to the former owner. I then texted several other witnesses who also confirmed the previous condition of my floors, yet Lorenzo refused to even consider that they might have caused the damage. The fact that he appeared to abdicate all responsibility before even seeing the extent of the damage, as well as calling me a liar, was disappointing. This is not the way a decent, honorable, honest, and ethical company does business. I am a nurse and work hard for my money. I don't have $3500 to flush down the drain and then pay even more to fix the damage this company caused. I feel cheated, scammed, insulted, and lied to. He then sent me a partial video in which the guys who actually worked on the floors appear to complain about not being tipped (as I had to go to medical appointment and they were not finished)? I would never hire this company to work on terrazzo floors, and I intend to pursue every avenue of lawful remedy available to me, including but not limited to taking them to court. They claim to offer a guarantee but then appear to attempt to wriggle their way out by falsely claiming any damage was pre-existing. This is not the way our fathers did business. Regardless, the damage present now (with new holes appearing daily) is NOT present in the video they themselves took. Something is seriously wrong with my floors, and these damages and ongoing issues were not present before Total Finish worked on my floors.added photos hope they upload. read more

Total finish floors - Coins for size reference. - Flooring Near Me - Houston, Texas

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Lorenzo & Otis were amazing. Slate shower previously had been sealed with a topical sealer. Slate had some serious hard water marks throughout as a result. Lorenzo explained the process where he stripped, cleaned and resealed with a penetrating sealer and looks awesome. Very neat and professional. Highly recommend Lorenzo & TFF. read more

Prior to the job, we were a bit hesitant after learning the price to refinish our terrazzo floors. But after getting other quotes, Lorrenzo was spot on and slightly under with what this service cost. Our floors were in pretty bad shape after our house flooding in Harvey and then being a construction zone for 10 months (unprotected during that time). After Lorrenzo and his crew finished the job (in only 1 day, granted it was a full day), our floors shine like new. Lorrenzo was also flexible in performing some other services like resealing our granite counters. I couldn't be happier with the service and end product. read more

I had damaged my granite kitchen counter when rust remover was spilled. Lorenzo came to give me an estimate, explaining in detail the steps to repair the damage. As we talked, I asked him to look at the rest of the granite in the kitchen and baths. My granite had not been cleaned or sealed in years. He fixed the damage and cleaned and sealed all the granite. It looks beautiful! The price was very affordable. read more

The employees from Total Floors did a great job on our Travertine Floors and our granite kitchen counters. The floors and counters have never looked better. They were neat and cleaned up everything before they left. I would highly recommend them. Linda Hoffman read more

We were very please with the whole process. They wore masks, worked really really hard and did a very good job on my marble tile foyer. The worker was very polite. I was able to pay with Zelle, so it was a seamless transaction. I would recommend. read more

First class company. I had them do 850 sq ft of tile and it looks amazing. They took their time and kept working until it was done. They hand scrubbed the grout before sealing it and it looks brand new. I highly recommend them and would definitely use them again. read more