Five star experience from the first encounter to the skilled, polite and exceedingly quiet actually…read moreinstallation. I have been using my custom closet for six months now, and the quality is solid. They are as good as anyone in the business in charge much less. Plus, you are supporting a local family owned business. Can't go wrong with them.

Fabulous work by Josh ! My ideas executed beautifully! Designed a very functional closet!read more

Cody does amazing custom closets! Very high quality craftsmanship. He did a great job designing a…read morecloset that fit all of my needs and was attentive to any requests I had. He is a pleasure to work with.

I purchased a Murphy bed made by Craftsman closets and I am extremely impressed. Ryan and Larry did…read moreeverything for me - they even delivered up a flight of stairs and installed it. The bed itself looks beautiful but I was exceptionally impressed at how quick and professional they were. They carried it up the stairs, fitted it perfectly to the wall, installed it, and even cleaned afterwords. It was also a shockingly reasonable price. They were polite and professional and it was done in less than an hour. I'd highly recommend this company to anyone.

Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

Gentry Custom Woodworking did an excellent job designing, manufacturing and installing our new…read morekitchen cabinet. It has seven sliding shelves on each side. They glide out and are easy to load. High-quality materials and work. I saw them at the Tacoma Home Show and had been talking with them over a two-year period. When I was ready to move ahead on the project, Aaron came out to see the site and submitted the proposal. Before starting work, he returned to verify measurements and the layout. When the cabinet was ready, he and Kevin came out and did the installation. They also took the cabinet that was there and moved it downstairs and repaired two of the doors, so it is now useable. I had forgotten that I was supposed to order the hardware to match what we already had. Aaron took photos and placed the order and returned and installed the hardware when it arrived. We appreciate the attention to detail and the willingness to go the extra mile. Great Job and Great Customer Service!!!

We couldn't be happier that we chose Gentry Custom for our kitchen refacing. They are kind, honest,…read morethoughtful, positive and take pride in quality work. We liked how they do the work themselves (instead of hiring others) and have high standards for excellence. When we couldn't afford an add-on for the bid, they decided to surprise us by generously throw it in for us free of charge anyway. They are a couple of good Christian guys who actually care about people, care about their work, and care about reflecting God's love. In the past, we have had challenges with contractors cutting corners on quality, taking way longer than expected and continually raising the price. Working with the Gentry's was the opposite of our past horror stories. They finished when they said they would, they ensured it looked excellent and they were totally honest and upfront about the price. I would work with them again in a heartbeat and recommend anyone else to as well!

I am so happy with my experience with Dream Garage Storage! Some of my neighbors had worked with…read morethem, so I was interested in seeing if they would be a good option for my needs. I was able to make an appointment easily for a free consultation with the owner, Scott, who walked me through what was possible with my garage space based on my needs. The following day I had a proposal in my inbox that seemed very reasonable, and they even had availability to do the installation the following week. Zack, Brad, and Ian arrived on time for the installation and were very helpful when I had a lot of questions. They did a great job with the install and even put my tires up on the tire rack for me! From start to finish, it was a great experience, and I am so happy with my garage storage solution. I have ample overhead racks for long-term storage, lots of shelving, a wall for organizing yard tools, and a slat wall for storing and organizing accessories like screwdrivers and smaller yard tools.

Our garage floor needed some serious makeover. We reached out to Dream Garage in June 2021. Scott…read morecame over to speak with us for the consultation session and left us good impression about the company, so we decided to hire them to put a new polyurea coating. The staff who performed the job was professional in general and did a good job on the flooring. The only negative outcome of this job was there was a big long crack left on the door frame of my furnace room, potentially caused by their big grinder but I was not on site when it happened. I only realized it after the end of the first day of the job and the staff left. I also hired Dream Garage to put a new floor base after the flooring was completed. Another crew came in August and spent half a day to install the new floor base. The crew couldn't finish the entire job since they didn't have the correct estimate of the rubber base needed and ran out. When my wife and I inspected the partial result, we were quite disappointed by the quality we saw. Rubber base didn't align properly in visible entrance area; wide gaps were found in many places and some even peeled out as there wasn't enough glue applied to stick the rubber base to the drywall; large holes were left in several corners. The crew said they would come to fix the issue next time when they brought in some new rubber base. I emailed Scott & staff about the quality issues on the same day. Staff replied the next day that Scott was looking into the issue to understand the reason. It wasn't until 1.5 week that Scott told me in email that they were ordering new rubber base for me and would be available in mid to late September. One month had passed and it was early November but we were still not hearing anything back from Dream Garage. We saw HomeDepot had the same 6" rubber base selling all summer, so we wondered why it took so long for Dream Garage to order the new base. We emailed Scott & staff to find out what happened. It appears the ball was dropped somewhere along and we were left waiting indefinitely until we sent this email. Scott gave me a call said they were busy and that the installer would be able to come next week to install the remaining base and fix the issues. At the end, the same senior staff came to complete the job, fixed the rubber base issues and the crack on the door frame. What is supposed to be a 1-day job to install rubber base turned out to be a 2-month job with a long wait. Our other garage work had been put on hold for more than two months since August since the floor base wasn't complete. In our journey of doing business with Dream Garage, my wife and I feel there was an overall lack of customer empathy from the company despite the quality issues we experienced. We understand the pandemic has interrupted the supply chain for many businesses, but it's in this environment where companies need to be more proactive to reach out to their customers, not the other way around. Side note, the staff did not wear mask when they worked this week. My wife and I wore masks on site and we think the staff should wear masks when they speak to the customers, or at least ask if the customers want them to wear mask if they are vaccinated.

OLD SCHOOL INTEGRITY & WORKMANSHIP…read more David's Flooring did a wonderful job on our new house in Issaquah. We are very pleased with the results. From the beginning, Eric and Cole were very responsive & helpful in assisting us with material and color selections and suggested products with superior quality & durability while staying within our budget. After months of shopping around, we decided to have David's team install LVP, carpet and handle all our millwork and casings which included complicated compound angles on our staircase. Their workmanship and attention to detail was very professional and more than met our picky expectations. The old-school honesty and integrity of everyone on David's team was truly refreshing. Eric managed our project and kept it on-time and on-budget. His attention to communication was impressive & timely even at 10pm at night and on weekends. We requested a few change orders along the way and they were charged at straight time and materials without the extra mark-ups most contractors tack on. Adrian was our onsite supervisor and was there every minute of every day. The flooring lead, Sergey and the carpet lead, Hector kept me informed and made suggestions that improved our end result. Over the last 42 years our family has built a number of custom homes and the experience with David's flooring was by far the best and was actually enjoyable. We would/will definitely use Eric and his team again and highly recommend them.

I got a new construction home a couple years ago and I really wanted to add some carpeting the…read moreliving room area. I did my homework on flooring/carpet in the area and David's flooring take a look. They were the only company willing to come take a look and get measurements in person. Additionally, they were the most responsive and prompt with quotes, estimates, and pricing. This job involved removing some laminate flooring, lining and cutting parts of the floor precisely, and ensuring the transition is smooth. They were able to supply my favorite plush carpet and take meticulous care of the hard floor trimming. The workmanship was top notch and glad I trusted David's flooring to make a big wish come true.

We couldn't be happier with our experience with Alpha Hardwood Floors from start to finish. From…read morethe very first consultation, the team was professional, punctual, and genuinely easy to work with. We are also customers with disabilities, and Kenny did a fantastic job accommodating our communication needs. What stood out most was how patient and knowledgeable Kenny was throughout the entire process. He took the time to walk us through the pros and cons of each material and installation approach, no pressure, no rushing, and just honest guidance so we could make the best decision for our home and budget. That kind of customer-first mindset is rare today, and we truly appreciated it. Their pricing was fair and transparent for both materials and labor, with no surprise fees or hidden costs. The crew worked efficiently and, at the end of each day, cleaned up completely. You'd never know they had been there. That level of care and respect for your home made a real difference. Kenny even made recommendations to make our floors look better. Most importantly, Kenny didn't consider the job done until we were completely satisfied. He checked in, addressed every question, and made sure the final result matched exactly what we envisioned. And here's the cherry on top: This is a small, family-owned business. In a world of big box stores and faceless contractors, it means everything to work with a team that treats your home like it's their own. Supporting a local family business that delivers this caliber of work is a no-brainer. We will absolutely be calling them again for our next project and highly recommend them to anyone looking for quality flooring done right, with heart. Thank you Kenny and team, we are really glad we decided to work with you!

Kenny and his team were prompt, professional and conscientious…read more We can't recommend him highly enough.