Good product, but customer service is terrible and manipulative. You can definitely find another…read morecompany to do the same work without all the extra fees and crappy management.

Wow is what I can say about this company. The owner Matt is amazing, very friendly and…read moreknowledgeable about his products. This is the second home we have have them install our water softener through out our house. They are very reasonable and care about there customers. Simply water is just great and they have an amazing and friendly secretary name Connie who should get a Grammy for her service. Thank you guys for taking care of our water in our home.

Cory and his team are all wonderful. Scheduling service is a breeze, and they even send reminders…read moreout for our yearly reverse osmosis filter changes. Salt delivery is quick and efficient, and for us, so worth the money to have them do it. I highly recommend Tri-State for your water softening needs!

Had a sprinkler company when we bought our house. When they were bought out the service went down…read more Found Tri-State and they have been wonderful. Proactive, communication is great and haven't had to call to set up an appt as they do it timely. Have had two great service techs out and both outstanding. Luke today spoke to me so I could understand and made suggestions without spending a lot of money and using a lot of water. I may be a bit of a nature girl. May be using one of their other services for lighting next year

This company doesn't want your money. Save yourself some aggravation and go somewhere else…read more I began calling a month ago. I have yet to receive a single return call. I've tried reaching their sales department each time, left messages, left voicemails, everything. Not one return message in all that time. Probably about 15 calls in total, leaving 5 detailed messages. Avoid this place.

They have missed 2 deliveries of salt. So we have no salt for our softener unit…read more I have called 7 times. Delivery goes straight to voicemail. Their recording is so annoying and very hard to listen to. All in I give them an F!

we have been very pleased with the service we have received from American Water and Plumbing. We…read morehad a service call completed and they have also installed a soft water system . Very easy company to do business with.

We had a whole house water softener and reverse osmosis system installed…read moreand we immediately noticed the difference in our water softness and quality. After deciding from the ample choices, they were here within a few days after scheduling the installation, which only took a few hours. Jesse did a very thorough job explaining the new system and also removed & disposed of our old water softener. We were also very pleased with the overall cost and warranty. We highly recommend this company.

Beeco installed a new water softener and reverse osmosis system on January 9, 2024…read more From the beginning to the end Brian was helpful, fast, and the very epitome of professionalism. I trust that Beeco will stand behind their products and workmanship. Very reasonably price They were so neat you never would've known they were here. I am happy to find a local Company with great skills and integrity. Thank you, Brian and Family. We love our soft water and RO clean drinking water!

I purchased a water softener and RO water system from Beeco. They were great. The install of both…read morewere completed and they cleaned up after. The installers were great very nice. I also purchase my salt from them best price. I plan on having them service both units like the filters and cleaning them.

We have a reverse osmosis system that wasn't functioning at full pressure, and we also needed…read morefilters changed. Jeremy was polite, well-mannered and quickly fixed the pressure problem and replaced the filters, making sure all the drips and drops were wiped dry. When the charcoal filter is replaced, the water is murky initially. Often technicians don't flush the water to get rid of that. Jeremy did, I was so surprised and pleased. The in-home service was well worth it and less than expected, couldn't be happier.

Matthew delivered 10 bags of salt today. He is so polite and does everything i asked of him. My…read morewater softener is downstairs in my basement so its a real workout. He deserves my appreciation and i want to "thank him". THANK YOU MATTHEW HOPE YOUR DAY IS BLESSED!

Had a great experience with Mike and Ethan. Very informative throughout the entire process - you…read morecan tell they both are experienced and take pride in what they do. They believe in their product and take time to educate you on the investment that you are purchasing. I am so glad that we selected Ohio Valley Pure Water for our water softener and home filtration. We had a great experience and have noticed a huge difference in our water quality after installation. Really appreciate the friendly, professional service and look forward to doing future maintenance and possible RO service with them in the future.

This was a bad investment on my part. They over filtered my home. their prices are so OVERPRICED…read more warning