Had a great experience with Mike and Ethan. Very informative throughout the entire process - you can tell they both are experienced and take pride in what they do. They believe in their product and take time to educate you on the investment that you are purchasing. I am so glad that we selected Ohio Valley Pure Water for our water softener and home filtration. We had a great experience and have noticed a huge difference in our water quality after installation. Really appreciate the friendly, professional service and look forward to doing future maintenance and possible RO service with them in the future. read more

This was a bad investment on my part. They over filtered my home. their prices are so OVERPRICED. warning

Very friendly and professional. Always exceed expectations Family owned business truly shows care for customers.

Mr David and I had one of their reverse osmosis systems installed a couple of months ago and cannot say enough about the quality of the system and the water! SO GOOD! I am definitely a snob when it comes to water as I refuse to drink from the tap. The website isn't anything to write home about, it's pretty basic, but I was met with extremely quick responses on all of the emails I sent - and all of your emails are answered by the owner of the company. Installation was a breeze! The owner's father-in-law was the one to install the system for us. The entire system was installed in an hour and I was able to drink the water the same day. This system is awesome for so many reasons, mainly the quality of the water. But one of the best parts is that there is literally no maintenance. Someone from the company will come to your house once a year (ONCE A YEAR!) to install a new filter and that's literally all the maintenance that needs to be done. The only negative is that the system takes up the entire space under the sink, so you will lose a lot of storage space, but it is SO WORTH IT for the amazing water. read more

I've been using Ohio Valley's reverse osmosis system now for about a year and a half, and we love it! The water tastes great, and my wife swears by the health benefits produced by this system. This past Friday evening, our water tank accidentally fell off the shelf, and Mike was out the very next business day to repair the unit. Back in action, and we couldn't be happier. Thanks Mike! -Kevin S. read more

I was referred to OVPW by my sister who invested in an RO purification system and experienced excellent service. I was impressed starting from my first contact with Mike - very professional and thorough. The installation went smoothly and we love the RO system after using it now for more than a year. We recently had a small service issue and they responded promptly and took care of it without any hassle. I felt compelled to write a review based on the general lack of customer service that I've experienced with so many different contractors and service providers recently. Dealing with OVPW has been easy and refreshingly pleasant, and I have complete confidence in the product and service as a result. I would highly recommend OVPW. read more

Ohio Valley is the best, they call ahead to let you know what time they will be there, Mike is very courteous on professional. The system works great and have no problems. Been using them for 15 years and service has been very professional. I would definitely recommend Ohio Valley Pure Water! Thanks read more

Mike and his team are first class! Its a family business and it has that feel -- but also a very professional and well-run operation. We've done business with them for 5+ years, with services including relocating a ROWPU system and normal maintenance. They are always on-time, thorough, clean, do-it-right the first time, and provide great explanations and answers to questions. Plus fair pricing! read more

We've lived in three different houses in the Cincinnati area over the past 18 years and we've installed Ohio Valley Pure Water systems in every single one. In our first house, we had a whole house water softener and reverse osmosis system installed. Due to the smoothness of this installation and yearly filter maintenance, we called them again with each of our other moves. We've had different members of their whole team in for either installation or yearly maintenance. Every one of them is professional and friendly. Each year, they send out a notification letter that they'll be in our area on a certain day for filter maintenance. This is sent well in advance of their visit to allow for scheduling arrangements. And they show up when they say they are going to show up. They work quickly and efficiently and do not leave a mess. In this most recent move a few weeks ago, we called them to install a new reverse osmosis and they fit us in within a week or so. And we've never been happier. read more

Had this RO unit for over 8 years and paid for service every year. Free membrane was advertised for the 4th year received this in the past not this time. Took the unit out from under the sink and refused to put the unit back to where it was even after asking several times to put it back and check connection for water as it was disconnected. Had to put it back myself after the heavy unit was left out in the kitchen. read more