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    Total Pools and Service

    1.0 (1 review)
    Open 10:00 am - 3:00 pm
    Updated 3 months ago

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    Pool maintenance

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    Crystal Blue Aquatics - Current state since 12/2023

    Crystal Blue Aquatics

    (24 reviews)

    I cannot say enough good things about Jason and his team. Jason did a pool inspection back in…read moreAugust prior to my wife and I purchasing our home and took his time to walk us through all the ins and outs of what we were expecting in terms of maintaining our pool and all of the equipment. Most companies will just do work and leave, but Jason was patient and said his staff was even willing to teach me how to maintain the pool if I was willing to learn. He even explained why certain decisions were made in terms of the equipment for our pool. Fast forward to September, my wife and I called CBA to have them close our pool for the season, and two members of his team showed up, Gavin & Brian. They were the most respectful, patient, and friendly guys you could ever meet. They walked me through everything that they were doing and even gave me tips and pointers on how to maintain my pool during the winter season for an easy spring opening. CBA is all about the customer! Do yourself a favor and go with them! And just for perspective... the company that built the pool is a company in VA; still waiting for them to call me back...

    I don't know where to start. They were terrific up until we signed the contract with them…read more 1. The project manager didn't show up when subcontractors were around, resulting in so much dirt being removed that we had to pay ADDITIONAL money to get dirt delivered. There was no attempt to even do a rough grade, just left sand and rock exposed to the elements resulting in the pavers to shift. 2. The install of the electrical equipment was put in facing the fence. My husband had to ask if we were expected to cut a hole in the fence to access it before they comprehended why it was an issue. 3. The filter was installed too close to the house, and it is inaccessible for proper cleaning and maintenance, even by a professional pool service company. When I brought it up I was told to completely decouple it from the piping to access it. Yeah, that's not how it's supposed to work. They then said the professional pool service company "just wasn't a good one" without even knowing which company it was. 4. The electric heater and wiring installed keeps tripping. When I brought that up, they just didn't respond. This was after they installed a gas heater knowing we didn't have gas to the house and that it was in the install notes to put in an electric heater. Don't worry, we got an extra $4,000 bill for that. 5. Following the installation of the filter and booster pump, they left it turned on and left running without the filter being engaged. When I reached out, they talked to me like I was an idiot until I took a video and sent it to them of the extremely loud metal on metal grinding noise that was coming from the booster. Looks like we get to replace that now. We are now working with a lawyer as they refuse to respond to us.

    Capital Hot Tubs & Saunas - Clarksburg - P U L S E with Cover

    Capital Hot Tubs & Saunas - Clarksburg

    (20 reviews)

    $$

    We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

    I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.

    Countryside Pool Services

    Countryside Pool Services

    (14 reviews)

    I have nothing but positive things to say about Countryside Pool Services. Our pool is officially…read morecomplete and the process was seamless. When we first met with Gina and Albert, I had an idea of what I wanted but Gina and Krystle really made our vision come to life. Gina has impecable taste in patio design, waterline tile, marker tile and plaster choices. Albert is quite possibly the hardest worker I've ever seen. He is always on the job site and is the first to correct any minor issues. His entire team busted their butts to start our pool in the dead of winter (even out here in snow) to get us swimming in April. When it comes to spending a large chuck of change, you really need to trust your pool builder. I can 100% say I trust Countryside Pool Services. Thank you, thank you, thank you!

    This was my first season with Countryside after 30 years of pool services from various companies…read more I decided to try Countryside and wasn't disappointed. Their servicemen are knowledgeable, efficient and take their time servicing the pool each week. These are not college students, but men with years of experience. Nate and Jimmie could always handle anything that came up. The company's follow-up on any matter is excellent. The owner, Gina took care of two minor concerns I had and resolved them immediately. She also had a new pump installed on practically a moment's notice. She provides a nice touch of personal care for you. I recommend Countryside as a company who will provide you with a high level of service. I am happy I made the switch to their pool service! Jane T.

    Millennium Pools & Spas

    Millennium Pools & Spas

    (65 reviews)

    We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

    Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

    J Duggan & Associates

    J Duggan & Associates

    (1 review)

    Joe put together a master plan for our backyard project, which included landscaping, pavilion with…read moredeck, and a pool design. He is easy to work with and responsive to emails/calls. It was very apparent during our interactions that Joe has a lot of experience with all the processes we would encounter during our pool construction and as a result we were prepared every step of the way. Joe met with us to discuss what we were interested in and put together an initial sketch to make sure he captured our vision. He followed up with some design options and let us hone those designs into the final product. He provided a master plan packet and lots of 3d model captures that made the process of getting approval from our HOA effortless. He also worked closely with the pool builder we selected. We were working on a budget, so Joe was kind enough to break the different projects down into phases that we could execute as we had time and funding.

    From the owner: VA Landscape Architecture and Landscape Design Designs to…read moreinspire. Passion for excellence. J Duggan and Associates P.C. is a small, award-winning, Landscape Architecture firm located in the Northern Shenandoah Valley. For the past 35 years, the firm has been practicing Landscape Architecture, including residential design/build along with commercial, institutional and government work throughout Loudoun, Frederick, Fauquier and Warren Counties in Virginia, and the Eastern Panhandle of Virginia. He has also designed Federal projects throughout the country. Our Method Underlying everything we do is a drive to be imaginative but pragmatic. Designs that can't be built, no matter how creative, end up being a graphic exercise-nothing more. Design is a means to an end for us-the end being a successful project which meets the goals set by the client. Our services range from simple on-site consultations to complete design and construction management. Our approach allows us to give our clients creative solutions that are right for them. This is why we have remained a Landscape Architecture Firm- we're independent-not a contractor, nor part of an Engineering or Architecture firm. Local & Experienced Joe Duggan has practical experience as a member of the Town of Front Royal planning commission for twelve years and chairman of that body for one year...

    Total Pools and Service - poolcleaners - Updated June 2026

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