Had the most terrible experience and the pool today after 20 years of membership . Bullied for…read morechairs, vulgar responses from young people, and stolen property from pool bags. Disrespect behavior, food, glass, in area. Overcrowding by pool passes etc. No policing, no enforcing of policies. I was truly appalled at the crowd and lack of supervision of the kids. Novi Mi? I expect better , or I'm done!

The building needs to be refreshed, it is definitely showing its tiredness. They need to install…read morerestrooms upstairs as it is a pain to have to go downstairs to the women's locker room to use the sparse restrooms. There are a lot of elderly during the day. The spa definitely needs a makeover. The tech, Phyllis, not only is a nail tech but has a background in podiatry. She is such a sweetie! The LifeTime staff, are very kind, informative and helpful. I hear them call members by name, they stop and chat with you. The instructors actually speak with you when you are new to a class or an event. You can ask questions and talk to them about anything. So far, since this is new I've taken the Arora yoga classes and the instructors are FABULOUS! There are classes for all physical capabilities with zero judgement on what you can or can't do. So far, the facilities used have been clean, in working order and good to go. There is plenty of parking for handicapped, motorcycles and other vehicles in both sides of the building. There is a small cafeteria with a nice selection of beverages, food, snacks and workout clothes. It is immaculately kept. I am not a fan of dressing and undressing in front of all, but that's the way it is. Not a fan. There is shampoo, conditioner and body wash in the showers. The sinks have feminine products, mouthwash, soap, lotion, shaving cream, deodorant, hair spray and hair dryers. If clients would stop taking products, there would be more than one like today. There is a eucalyptus steam room in the lockers, that was an experience, so good. There is a sauna, whirlpool, cold plunge, lap pool, indoor and outdoor pool. This place is family friendly. If you have children, look into their camps and facilities. The staff was very interactive and patient with the little lifers. You must try the hydro massage chair, there should be 5! It's wonderful, oh my goodness. All in all there is something for everyone at the one stop. Like a beautiful diamond, my favorite, it is multifaceted with staff, things to do, a place to eat, pampering services galore etc etc. loving it

The people and staff are the difference. Updated & clean. Check it out. Although they are good you…read moreknow they want you to have a great experience. The pleasant greeting when you enter and are leaving the building makes me think how lucky I am to have found Novi sports. Bill L

I'm a relatively new member of the club, solely signing up for access to their tennis clinics and…read morecourts. I've been taking their advanced beginner clinics new for a few months and am beyond happy with the instruction. Coaches Taylor ans Niklas are both excellent and both coach and challenge to be better players. The entry level membership is currently $119 and while it's primarily for tennis programming access, you can also take advantage of these benefits: private swim and tennis lessons -group tennis classes for children and adults -dance classes and summer camps -summer all sports camps and tennis camps -adult swimming lane rental -swim team (tryouts required) -pickleball, tennis court rental -golf simulator rental -exercise class packages -esports gaming center -free open swim on Sat & Sun 1:00-4:00pm - service is offered until April 2024.  They offer another membership which icludes the fitness center and group-fit classes, but I've not explored those options yet. The staff are friendly and it's a huge complex. I totally recommend checking it out!

1 pay $134.00 per month for a single membership. Ive been a member for 20 years. It is too cold…read moreupstairs. Cold air constantly blowing from vents.

Patrons do not wipe off their machines once they are done. There is no one to monitor the wipes and…read moredisinfectant sprays. Basketball court is rarely open for basketball. Management allows kids on the basketball court in non athletic shoes. This gyms business comes from kid birthday parties.

Everything looks good but also everything is expensive and nothing is on sale…read more I guess the craze for Stanley cup is over because they have all the color in stock upstairs. They have a lot of people working but I don't see a lot of customers.

Cashier guy cared more about getting off exactly @4:30pm then actually doing his job till times up…read moreeven. when a guest comes to your check out lane you greet you talk to them...my frat boy decided yelling across the lanes to his coworker to complain on how he has to leave isn't appropriate or professional. Only reason I'm giving stars is bc the two workers back in the shoe department were very helpful and nice! found a good pair of shoes for not a bad price but yeah like the rest of the reviews for this big frat joint everything is joe Biden priced. nobody is gonna want to pay $100 for biker shorts that are thinner than shein $6 shorts.