I've used Total Takeout during both pre-pandemic and pandemic times, and I find it to be the best, most dependable delivery service option in my neighborhood. I like the online tracker that tells me the status of my order (i.e. order placed, cooking, out for delivery) as well as the support if my order needs to be modified. Every experience has been a positive one. All in all, Total Takeout will continue to be my go-to in order to keep me safe in pandemic time and--let's be real--lazy in non-pandemic times. read more

I placed an order 24hrs in advance for 1 salad to be delivered for a lunch meeting. Five minutes before the scheduled delivery, I received a call from Total Takeout wanting time know if they could deliver 30 minutes late. My meeting was scheduled for 12 not 12:30, totally unacceptable. I had to cancel my meeting and reschedule. Total Takeout's delivery charges are high compared to other services.. ie: Grub Hub, Door Dash. With taxes, delivery fee and automatic gratuity a $14.29 salad (which is $2 higher than what the restaurant charges!) ended up being $22.80. I have no problem tipping my delivery person and will be generous, unless it's an automatic tip plus a separate delivery fee. $0 delivery fee with Door Dash and small (if any) with Grub Hub. To upcharge the food AND add a delivery fee seems a bit excessive. I ordered the same type salad ($13.50)from Grub Hub, they had a $10 promotional discount, added a dessert ($3.50) and my total with tax and tip - $13.01 read more

Love the convenience. Hate the markup. Look, I get you're a business. But either have a service fee for delivery OR markup the cost of the food. Don't do both. Based on my analysis, they are marking up the menu items 10%, charging a delivery fee, and asking for a tip for the driver, but not offering anywhere for us to leave a tip for the restaurant. I would love to support this business, but don't upcharge the food and give us an option to tip the restaurant. read more

Really GOUGED by Total Takeout today. In addition to their delivery fee and requisite minimum tip for the driver (cash not an option for tip), i was told by their representative that they upcharge every item on every order. I was charged $9.14 for a kid's quesadilla from Luciana's - a small flour tortilla with a handful of cheese and a scoop of black beans. Will NEVER use this service again! Do yourself a favor & go pick up carry out yourself instead. read more

I don't understand how people are writing such bad reviews. Total Take-Out is in a of its own. Total Take-Out has the best customer service & drivers. When you call them a human answers right away. They do not fight with you over issues with order. Only food delivery service I have used that I have never had an issue with. Only issue I've had were due to restaurant. The couple issues I had with restaurants were handled promptly & with amazing customer service. I am extremely picky person & will basically create my own dish & have not once had issue with Total Take-Out not communicating it correctly, unlike all the rest. Thank you for having amazing customer service, wonderful prompt delivery drivers, for putting up with the ton of changes I make to 1 dish! SUPPORT LOCAL & SUPPORT TOTAL-TAKE-OUT read more

Here are the restaurants/stores that TT delivers, as of Nov 3, 2016. Minimum order is $15, except as noted. Delivery fee is $4 (min) for the first 2 miles, plus $.50 per additional mile. Driver's tip is 15%. Remember: they only deliver FROM the Northside, TO the Northside. The website should tell you if you are in their delivery area. Total-Takeout is a local company. Grub Hub and Door Dash are national outifts that use local drivers, kind of like Uber. TT has both a website and an app for ordering. 1001 Food and Drink 3 Sisters' Cafe 317 Burger Alibi's Grill Black Diamond Barbecue BRICS Broad Ripple Brew Pub Byrne's Grilled Pizza Canal Bistro Med Grill Cancun, 86th & Ditch, and 65th & Keystone. Castleton Grill Chiang Mai Thai Noodle Corner Wine Bar Eat + Drink FIrst Wok Geek's George's Mexican Tacos Hibachi Bar Japanese Steakhouse Hollyhock Hill Hotcakes Emporium India Garden Jordan's Fish Chicken & Gyros, 75th and Shadeland. JS Garden La Chinita Poblana LAVA Mama Carolla's Marco's Restaurant & Lounge Monon Food Company Plump's Last Shot Ramen Ray Sawasdee Shalimar SoBro Cafe Squealers, 5899 E 86th. Sweeties Taqueria Puebla Taste Cafe and Marketplace Thai Cafe and Sushi The Meat Shop, $40 min order. Tomo Umami Ramen Union Jack Pub, Broad Ripple. Yats, 5363 N College. Happy Dragon, 71st and Binford. read more

Total Takeout - Logo, Nov 2016. - Food Delivery Services Near Me

Total Takeout started expanding to more areas and while the service was great at first, the last 3-4 orders we have made through them I have regretted. Drivers takes forever to get the order and deliver - always over an hour even when it's projected to be shorter and has taken up to two hours to receive an order. Last Friday was the worst....we ordered pizza that arrived COLD! Even after us calling when the order was already late to check on how long it would be and after we inquired on if the food would even be hot with how long it was taking, we were assured it would be. I am pretty sure they only have one or two drivers hired at most since we almost always get the same driver no matter what time of day we place the order. I like to support local businesses, but this one has gotten quite pathetic lately. read more

I ordered from Total Takeout for lunch today. We got Paco's and wow it was great!! The food was hot and the delivery was super fast! And our delivery man was so kind and professional! I will be ordering again soon! I'm excited to try other restaurants they offer!! Great for a busy person!! I got the chicken chimichanga YUM! read more

Total Takeout - a meal in a plastic container - Food Delivery Services Near Me

Worst customer service I have ever experienced. The fact that I would rate Door Dash's customer service superior is saying a lot. We ordered 3 nights ago. There was an item missing from our order. I searched for a way to contact Total Takeout so we could have the charge removed. I could not find a phone number to call, the only option was to leave a message on their website. I have left messages for 3 days and no response. Further internet search produced a few local numbers, but each one rang until VM picked up and the mailbox is full. I never had an issue with them before and really enjoyed their service. Their driver's are phenomenal compared to Door Dash. However, when I was charged for food I did not receive and I cannot reach anyone to rectify it, that is unacceptable. read more

A wide selection of restaurants they deliver from so any craving I have can be satisfied without leaving my couch. Delivery is pretty timely and anytime they've taken an extensive amount of time they made up for with adding a complimentary soda. Drivers have always been polite. I wish delivery fees were smaller but I guess that's the price I pay for laziness... read more

Total Takeout is the only food delivery business that I have had success using. Sometimes it's a bit pricey, but the other options for delivery are horrible. The drivers I've encountered have always been nice. read more

Bit pricey for the delivery/tip, but they were very quick and the driver was polite. First time using them and will try again with different restaurant. Food arrived a bit cold from the taco place we wanted to try. read more

I love this service. They always deliver within the time frame given, and the food is hot and delicious. It would be nice to have a bigger selection of restaurants, but it has everything I like. The delivery people have always been very polite and businesslike, so I highly recommend using this delivery service. read more

Price gouging! On a $20 sandwich order they charged $15 for tax and fees. This did not include delivery service/charge and driver tip! A $20 sandwich order cost $47!!!! I know these are difficult times for restaurants but this is outrageous! This did not go to restaurant it went to total takeout! Disgusting read more

I ordered a breakfast last Sunday which included 2 eggs (received only one) and sausage patties (burnt on one side). I have called and submitted on line messages several times about these deficiencies and to date NO ONE has responded. Unacceptable! Unfortunately my next step is to contact the attorney general. Total Takeout has become unaccountable, inaccessible and unresponsive. DO NOT SUPPORT THIS BUSINESS!! I have had issues with customer service in the past but this is the lowest of the low. read more

Of the food delivery services available in our area, this is by far the best. The others frequently forget items or just go well beyond the delivery window. I just wish there were more restaurants on their service. read more

Love Total-Takeout! The drivers are so professional and nice!!! Can't wait to use them again soon!

Completely unprofessional and doesn't take accountability for their flaws. Then she said the owner was listening to the call, really! Wow! That's how I know they're a crapshoot! Driver didn't know how to use gps. Since he couldn't find location that was clearly accessible he left. Nicole the manager blames customers if driver gets lost and can't reach customer. When he arrived he told me that an item I ordered is not available. Also order was incorrect. Door was cold and disgusting!!!!! Don't count on special instructions! Don't waste ur time! Use Doordash! read more

Not knocking the restaurants affiliated with total takeout, they're all great! Now to the reason of my low rating...I've worked for this business and they have the worst, most childish "boss"/owner. They give out orders (avg. 10$ tip) to their preferred employees and leave the rest to wait. You may be lucky to get 3-4 orders some days and this isn't hourly pay! If you decide to work for this "man" be prepared to put in 110% and still not be appreciated. Just so everyone knows I went through this for a year and by the end the owner wasn't liking how I was working. He had me bring my work things into the office and said we'd talk in the morning. Next morning comes around, I go in...no one there. I wait all day leave messages/Voxer...nothing. He refused to even try to talk. Anyway long story short, good riddance! I'm glad I'm out and I hope any future employees might see this and reconsider. read more

We have had some problems with this service. For example, last night the order we got was essentially completely wrong. They had to come back and redeliver. Tonight our order had a few things wrong (that were important to us). Called to have it corrected. When the driver (who I later found out is the owner) redelivered, he complained that we must ask for too many special things, in not the nicest way. I was very surprised that he was blaming the patron instead of the restaurant who made the order incorrectly. I called the service back to complain, hopefully to his supervisor, but found out he was the owner. It was not a satisfying conversation. We have had good luck with at least one other restaurant. The fault seems to lie with the restaurant, but I did ask them to check our order tonight and the driver did so upon my request. I just wonder why the owner was nasty to me about it. I was so excited about this service, but I guess I'm not going to use it anymore as it is too much of a hassle. Sigh. read more