No photos, brought my brother here because he bought the wrong headlight (and we pulled his front…read moreassembly off, so he was driving no where). Easy to find, great parking lot, super helpful staff. They accepted his exchange even though the package was opened (exchanged it for a previously opened package; must be an easily confused headlight!) and the transaction was swift. The fellow at the counter was friendly, helpful and very nice to talk to. It was a fun "car wrenching" memory with my brother and that doesn't happen very often. Thanks, Auto Zone!!

What a wonderful experience at Autozone last night. On the way to Rochester, my brake bulb went…read moreout. I decided to stop at this store on the way back home to Sterling Heights. I was planning to install the light myself after I got home, but the manager offered to do it for me. I also had some license plate bulbs out too. The Autozone I usually go to in Clinton Twp was never this friendly or offered this service. I had no idea, they did all that. I will definitely be back and recommend anyone needing help with auto parts, or help putting in bulbs, batteries, windshield wipers or more. Head to this location!!

I go to the one on Auburn and John R. The guys are always…read morehelpful. They helped me put windshield wipers on when it was freezing cold and wind blowing. I appreciate that!

Outstanding service and much appreciation to the store manager, Sean. He was able to set me up…read morewith a new battery and swapped out my old battery for the new one promptly. That speedy and courteous service was appreciated.

I stopped at my local auto parts store as it's locally owned. Their prices are better than the…read morechains! I recommend Decker on Van Dyke S of 21 all day!

From the owner: Independently owned by the same family since 1959 means that we strive to give the best service…read more Machine shop, tools, name brand auto parts, and a national warranty. Affiliated with Auto Value parts stores which means we are locally owned but have national buying power. Everyday delivery means that "if we don't have it, we can get it quickly!"

Keith the manager it very rude - unprofessional he yelled on the phone when I called with a…read morequestion about engine cleaner if you can go elsewhere go !!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Superb service. Fair prices. Easy curbside location. Was…read moreable to get an installation of wiper blades. Abby and Mike were awesome!! I will return

**********Simply put....THIS LOCATION ROCKS!**********…read more Got wrong part in error ... didn't know it until the repair shop putting it on noted the hub was 6 lug, not my 5 needed. Its ok mistakes happen. Called the store and they went into action to assist and rectify things WITHIN MINUTES ALL WITHOUTH THE CAR LEAVING THE HOIST! Seriously.....WOW!!!!!! Speaking with Mike Achenza, he quantified my problem, found the correct part, and after a few very short moments on hold had approval from the store manager Charlie to have the part run up to the repair shop I was using.....no extra charge! Moments later, in walks Maars, a younger associate that was articulate, gracious, and courteous....ONE OF THE MOST POLISHED ASSOCIATES IN ALL MY YEARS PATRONIZING ADVANCE AUTO PARTS!!!!!! He handle the transaction efficiently, and represents the company with a STELLAR ATTITUDE! Even the repair shop staff were impressed with the POLISHED interaction! (5-STAR!!!!!) Returned the other part I did not need to the store without issue, with the help of Kelli, the Retail Parts Pro who admittedly knows a heck of alot more abut cars than I do! It was then I got to talk with all the abovementioned staff a bit more and discover it not only a corporate HUB for all its auto parts distribution with everything in stock, but a HUB for kindness, knowledge and professionalism from the top down! THEY CARE....and in this industry such a discovery is refreshing and admirable! THANK YOU Charlie, Mike, Maars, and Kelli! My NEW AUTO PARTS HOME!

***HORRIBLE SERVICE***…read more Resolution found! Bought a new set of rims and tires from Tusk and the problem is gone. Put the rims and tires from the 2023 on my 2019 ranger and that machine has the same problem. Don't go to this place they will not do any favors and they have horrible service!!! See below for the owners BS response Update: your reply to defend your horrible service is a bunch of BS. I have video of it doing it the day I picked it up. After all of the bad reviews for your service department, maybe your company should look in the mirror. I have not received a call from you at all. Maybe try picking up the phone and calling a dissatisfied customer... Maybe you should watch the video on your own Facebook page of the problem occurring (after power washing) https://www.facebook.com/share/p/FH66FfuSvu7hzVAx/?mibextid=WC7FNe K&W Service department has disappointed my expectations. Lack of knowledge is very apparent in the service department. It became very clear that they are just after a quick $$$ and not taking care of a customer. They pretty much deemed nothing was wrong with the machine that would be covered under warranty before they even looked at it. I went to K&W first when I bought 4 machines in the last few years and they had no stock. I purchased them where I could find stock. This was due to Covid I'm sure. I've bought parts from them and I will say their parts guys were on point!! From the experience I am currently having with their service department I can assure that I will NEVER again do business with K&W AGAIN!!! I took a brand new Polaris Ranger that I paid over $40,000 6 months ago because The front end shimmy and shakes like crazy when driving over 35 or 40 miles an hour All the way up to 60 mph. I have a video of it doing it tonight after I picked it up, but I cannot upload video to the review. All I did was drive it down the road like their service department claimed they did. As soon as I got there their service writer up guy Shawn immediately tried blaming On mud being packed in the tires, there's no "mud packed" on the machine. The attached pictures are from what was on the machine from the last ride. It was sand from a trail when it was raining. I Explained to him that it has done it since the first We drove it a mile and a half on the road up north to the trails. Shawn, then tried blaming it on the tires being uneven because I drove it on pavement. The machine only has about 400 miles on it from three long rides we did. I originally was going to have all of my maintenance done for the engine, Transmission, differentials, etc. I told him to hold off until I can see the Diagnosis of the main issue I went in for. This decision stemmed from Shawn persistently going over the diagnostic fee and charges instead of listening to what the machine issues were. One other issue I was having is the drivers door pops open when going over uneven terrain on trails. Their excuse for that one was you need to slam the door extremely hard, Polaris should advertise that when spending over $40,000 on a machine you must slam doors so that they don't open while driving on a trail. I have two other Polaris Rangers that I have never had any issues with. One of them in the picture with the same amount of sand on it with no issues. Shawn called me twice today Blaming it on mud being packed in the tires which None was found. When I disagreed with him on that he went The driving on pavement Defense... I called Polaris and come to find out. Shawn never opened a case or reached out to Polaris at all. Polaris customer service said they would help if they were contacted yet they weren't. I had to call Shawn back and ask him to do so that when I take it to Extreme Powersports in Gaylord, who DOES HAVE a phenomenal Service department, I can try to get reimbursed from Polaris for the $100ish that K&W charged me to do absolutely nothing.

I searched for accessories which were back ordered, according to seven other shops across metro…read moredetroit. Everyone wanted to sell me an alternate brand ATV snowplow for far more money. K & W advised several options but quickly advised the OEM Polaris Plow, quick lock and ride model was in stock. But offered to set it aside until I was able to respond to pick up the parts. On arrival they were ready, polite, professional and happy to advise I qualified for a $150.00 dollar discount. Thank you to the parts department !

I ordered part for my 1967 mustang - Hussein was very rude…read moreand professional and extremely belligerent ! I spoke to other staff they agreed and said it's a corporate store and Hussein says if they fire me I'll sue them for being racist !!!!! Do not go to this store / lots of other places where you will be treated respectfully/

Napa is open to the public. I don't know why, but apparently most people don't realize you can…read morepick up your automotive parts here just like any other place. Napa is far superior to the other parts places you see on every other street corner . First I find that they are way more knowledgeable than most part suppliers. They also have better quality products and more stock. Several instances I have needed parts I was told at other places they needed to order, or go to the dealer for, and Napa had then on hand. They really are awesome. This location has a great group of employees. They have always been helpful and will remember you if you call up asking questions before you come in. I will say that you may find their price can be a little bit more then other places on some items but the quality is there . It's not highway robbery to pay a few bucks extra for supply that's on hand. If you are in need of repairs or replacement parts why not give them a shot.

it Monday and my vehicle want start. Service is little slow and they are friendly. But the girl…read morehelp was great. Christian was awesome in changing the battery

15 minutes before closing, checks battery, alternator and helps upload a code report so I can fix…read moremy vehicle...that is customer service.