I go to the one on Auburn and John R. The guys are always…read morehelpful. They helped me put windshield wipers on when it was freezing cold and wind blowing. I appreciate that!

Outstanding service and much appreciation to the store manager, Sean. He was able to set me up…read morewith a new battery and swapped out my old battery for the new one promptly. That speedy and courteous service was appreciated.

Very easy to schedule my service on their website. Jack Dempsey was my service coordinator; super…read morefriendly and helpful. The level of communication was great, the service was performed quickly and I Was back on the road in no time. No up-sells or bogus "Your car might also need..." nonsense. If I was local, my car would be serviced here regularly.

The staff was rude and the prices were not as advertised. Go to SERRA or anywhere elseread more

The price is not as advertised and they hit you with hidden fees. Not happy with my service here.read more

Keith Stadwick is an exemplary product specialist. Keith was diligent in locating the precise…read moreSilverado that met my desire. He was also prompt in doing so. During the closing Keith was meticulous in demonstrating all of the features of my new truck. Keith made the whole acquisition process easy. Keith handled everything expeditiously with attention to detail. Within just a few business days of calling Keith, I was driving off the lot of Bill Fox Chevrolet in my new truck. Again, Keith Stadwick makes Bill Fox Chevrolet the stellar dealership that it is.

Great oil change experience with the Service Advisor, Ron this morning…read more Good listener, professional, personable and work was completed with no issues. Anybody can sell you a new car, but it's the Service Advisor's efforts that build customer loyalty. Look forward to returning to Serra / Ron next time I need Service.

Professional Grade service is what it's all about. Been here a few times and always took care of…read moremy truck. That's why I buy GMC always good service where ever you are in

I am extremely happy with my purchase. I love everything about it. Adam Lukasik at Fox Toyota was…read morehelpful and attentive to what I wanted and he made it happen with a new car for me. The entire process was fast and smooth. They have more than just Toyota. They also have Volkswagen and Chevrolet. I recommend you see him if you are looking to lease or buy a new/used vehicle.

Routine Oil change , check over and tire rotation. Was sold…read morea fuel system flush as a needed repair. $240 ??? Advisor got signature from me via razzle dazzle looking at desk top and I pad. Disappointed by the action along with the discussion the advisor had with the Service mgr. This guy has the same power to make a decision as if he worked at Pizza Hut. What a joke !!!!!

I stopped at my local auto parts store as it's locally owned. Their prices are better than the…read morechains! I recommend Decker on Van Dyke S of 21 all day!

From the owner: Independently owned by the same family since 1959 means that we strive to give the best service…read more Machine shop, tools, name brand auto parts, and a national warranty. Affiliated with Auto Value parts stores which means we are locally owned but have national buying power. Everyday delivery means that "if we don't have it, we can get it quickly!"

I have purchased many parts from the store before with no issues. It all started with an…read morealternator. I have an F250 2005 super duty diesel pick up. I Purchased and alternator from Chad and immediately it was a bad alternator. Tested bad. Went back and got a replacement alternator. Shortly after, my batteries drained and so I replaced the battery. Somehow the alternator wasn't charging so I thought was just bad batteries, had to replace the batteries again. This has been going on for two years. In the end, most of my electrical components were being melted and I had to take it into Romeo Ford. $2700 later, Ford engineers told me it was a bad alternator that caused all my truck problems and a complete diagnostics report to prove it. Reported it to Auto Value and Chad the manager. I am totally being taken advantage of because the manufacturer tested the alternator, they confirmed it was bad but it was because of bad batteries is what they said and I'm just out of luck no matter what the lifetime warranty means. Because I'm the small guy, they're taking a vantage of me. They are basically saying that the Ford dealership and the engineers at Ford have it wrong and they are right. There's no issues and they will not pay me my money. Auto Value is great until you have a problem. Do not buy from this store your parts. Go to your dealerships and buy the original equipment parts. They do not stand behind their product. Could I take them to court? Of course. But they can out spend me on court fees and they know this. It's not right. They are totally railroading us. Will never shop at Auto Value again. They do not stand behind their product. You may have some good experience with this store, but beware, wait till something goes south. You'll see.

I received friendly, helpful fast service from Chad yesterday! My Jeep tail light had come loose…read moreand needed 2 parts that I had no idea what they were called or what they looked like. Chad came outside, looked at the problem area, went back into the store for the required parts and popped them in. Problem solved for a whopping $5. I highly recommend Auto Value to all and I will definitely be back when the need arises.