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    Total Wine & More

    3.8 (54 reviews)
    Open 9:00 am - 10:00 pm

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    Mumm Napa Brut Rose Sparkling Wine Bottle: 750 ml ($18.09)
    Elena N.

    Date: Sunday, April 20th, 2025 What: Easter Bubbly Delivery Ordered Thru: DoorDash Time Placed: around 2pm Time Arrived: around an hour later Delivered to: Outer Richmond *Mumm Napa Brut Rose Sparkling Wine Bottle: 750 ml ($18.09) I had given up alcohol for a bit. Since it was Easter, I decided it was time to have some bubbly! Since the hubby and I get a $10 credit off grocery thru DoorDash, I figured why not use it?! I compared the pricing on the Total Wines app and it was just a few dollars more on DD. Minus the credit plus the delivery charges and tip, it was basically the same price as going to TW and grabbing it myself without spending my time and gas. A win in my book. A great place to use our DashPass grocery credit if you want a bottle around $20 or under. REVIEW #3754

    Stephanie S.

    I'm not a yelp elite anymore and I realize it's a chain. But the people who work here couldn't be nicer, more helpful, or knowledgeable. I appreciate having it in San Francisco and I hope they know that.

    Keep that Dry January rolling
    Mike V.

    This location has more non-alcoholic options than any place I have found in the bay area. They also have a very plentiful selection of double zero ("alcohol free") options when it comes to nonalcoholic beers. And their staff are very knowledgeable of these options as many of them opted for dry January in 2025. A big thank you to Michael for some great recommendations in sparkling and non-alcoholic mixed drinks.

    Wine
    Andy B.

    Came in for a pickup order and got it very quickly with ease. The first gentleman you see upon entering is watching the CCTV and has a pistol on his hip. Makes me feel safe!

    Vinkin Ken T.

    I returned on a Saturday around 11am. The store was not busy, it's spacious, organized and clean. However I was looking for a particular liquor and I could not find any staff anywhere except for when I went back to the front and asked a cashier. So note to self, if you are looking for something specific, ask the front staff where it is so you don't waste any time looking for it as it is a fairly big space. Big plus is that I found the liquor and found a cheaper alternative brand next to it.

    All of the wine accessories
    Andrea H.

    Ok, I'll admit that the $10 off $50 coupon brought us in-- the place itself, along with the charming staff, made us stay! First of all, this store has a wonderful a layout. It's truly a candy store for adults. If you walk the store clockwise from the entrance, it's natural to start with wine. We welcomed the many glorious samples from various winemakers. The wine offerings here are plentiful and thorough, but don't sleep on the vast and diverse booze and beer here. Also notable: there's glassware, snacks, greeting cards, and other thoughtful knickknacks that would be super helpful for gift-giving! Final note: A bouncer-type greeter will check for your ID at the door (rather than leaving the responsibility to the cashiers). Smart.

    Lynn F.

    Disneyland for adults! They even have a tasting room, Thur - 2-6 Fri 1-7 Sat 12-6 The store is located in the old Office Max space, with a large, free parking lot. This is a wonderland of liquor, mixers, & snacks. Given the dicey area, it's understandable they would have security guards. Yes, they card everyone, many places do that. The gentleman getting his ID checked beside me was 80! It's good for a laugh. I found the place clean, well organized, and well staffed with friendly, knowledgeable people. If I ever have a party or develop a drinking problem, this place will be my go-to.

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    2 months ago

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    1 year ago

    Great store and staff and very knowledgeable about wine . This store is a great addition to the neighborhood

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    Ask the Community - Total Wine & More

    Review Highlights - Total Wine & More

    Also notable: there's glassware, snacks, greeting cards, and other thoughtful knickknacks that would be super helpful for gift-giving!

    Mentioned in 3 reviews

    Read more highlights

    The Occidental Cigar Club - 30 yr. Islay!

    The Occidental Cigar Club

    4.2(411 reviews)
    1.7 miFinancial District
    $$

    Fantastic place to enjoy a cigar with a great staff , friendly people and a wonderful cigar…read moreselection. This is the most comfortable place in SF.

    Occidental Cigar Club in San Francisco's Financial District, located along Pine Street among the…read morehistoric office buildings that define this part of the city. The club has a long-standing reputation among cigar enthusiasts and offers a very different experience compared with typical cigar shops or public lounges. The atmosphere immediately reflects its private club identity. The interior feels refined and traditional, with leather seating, wood accents, and the kind of quiet sophistication associated with classic cigar lounges. Rather than a busy nightlife venue, the environment encourages conversation, relaxation, and appreciation of cigars in a calm setting. The experience centers around cigar culture. Members bring or store their cigars and gather to enjoy them in a comfortable lounge environment. The space feels designed for those who appreciate the ritual of cigar smoking, where time is spent discussing blends, sharing stories, and building community with other members. Service during the visit felt professional and attentive, maintaining the club's polished atmosphere. The staff help ensure the space remains welcoming while preserving the exclusivity and etiquette associated with a private cigar club. From a global travel perspective, Occidental Cigar Club reminded me of traditional cigar clubs I have encountered in cities like London, Madrid, and Miami where the culture of cigar appreciation is tied to tradition, craftsmanship, and conversation.

    Photos
    The Occidental Cigar Club - Surprisingly tasty rum

    Surprisingly tasty rum

    The Occidental Cigar Club - Sippin' whiskey

    Sippin' whiskey

    The Occidental Cigar Club - View from the entrance

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    View from the entrance

    New York Tobacco

    New York Tobacco

    3.0(7 reviews)
    0.7 miCivic Center
    $

    Disrespectful Customer Service and Racist Behavior…read more I visited the store on Sunday to purchase some snacks and a new lighter. When I arrived, the owner's teenage son was working the register alone while talking loudly on the phone with friends. During the conversation, he repeatedly used profanity and racial slurs, including the N-word. Hearing someone casually use racist language while serving customers was disturbing and extremely uncomfortable. He showed me a lighter, tested it briefly, and since it appeared to work, I purchased it and left. About an hour later, when I attempted to use it at home, it sparked a few times and then stopped working completely. I returned to the store simply to exchange the defective lighter. Unfortunately, what followed was one of the worst customer service experiences I have ever had. When I explained that the lighter was defective, the owner's son immediately accused me of using up the lighter and refused to exchange it. I explained that I had purchased it only about an hour earlier and that I would never try to take advantage of the business over something as minor as a lighter. He then claimed that I was supposed to refill it with butane and suggested that I simply did not have any. When I asked why a lighter would be sold without butane, he became hostile, telling me not to "get smart" with him and proceeding to curse at and degrade me in front of other customers. Trying to avoid an argument with a teenager, I calmly asked if his parents were available or if I could speak to the manager. Instead of de-escalating the situation, he continued insulting me. Several customers witnessed the interaction and appeared just as shocked as I was. Eventually, he attempted to refill the lighter with butane to prove it worked. It functioned for only a couple of clicks before failing again. I pointed out that the lighter was clearly defective and suggested that we simply exchange it and move on. He eventually agreed to exchange it but then stated that I would have to pay a higher price. As a regular customer who chooses to support this local business instead of going to Walgreens across the street, I found that especially disappointing. To the owner: you have always been kind to me, which is why I am saddened to leave this review. I attempted to call the store several times over multiple days, but no one answered, and I did not want to return in person and risk another encounter with your son. I understand that businesses sometimes have to deal with difficult customers, but that does not excuse racist language, verbal abuse, or humiliating paying customers in public. Your son should not be using the N-word while working, should not be cursing in front of customers, and should not be treating people with hostility over a defective item. His behavior was disrespectful, unprofessional, and racist, and it reflects poorly on a business that I had previously enjoyed supporting. A simple exchange and an apology would have resolved this matter in less than a minute. Instead, I was insulted and publicly degraded. Unfortunately, because of this experience, I will not be returning. -- Kial

    I went in to buy an e cigarette and the guy sold me incompatible items…read more Probably would never go there again now, seemed like they're just there to make a quick buck if they're gonna rip off people like that.

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    New York Tobacco
    New York Tobacco
    New York Tobacco

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    Total Wine & More - beer_and_wine - Updated September 2026

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