The store experience is okay. Anthony the manager on Duty, and the employee I first spoke to were…read moreboth understanding, but unable to assist. AT&T has fragmented its business model so poorly, that phones and deals done at Target or BJ's or other retailers cannot be supported or investigated by in store staff. Okay, sounds fair you might say, but AT&T CORPORATE STORES, such as this one, CANNOT HELP YOU WHEN YOU DID A PHONE PURCHASE, UPGRADE or other transactions with AT&T Online? What a farce. I'll be leaving similar reviews at all the local AT&T stores. If you want to be able to go, and have a Store Manager fix an issue for you, ONLY deal with the store directly, never the online store or phone customer service. The whole company is built to grab your money and waste your time. Consider another cellular provider.

Upgraded our phones and was told it would be $165 a month. Got charged $350 two months later and…read morethe degenerates working here shrugged and told us to call customer service. This place is a huge scam. We will be canceling our service and going somewhere else.

My Google Pixel 6 hasn't been properly charging for a few days and I knew that the terminal needed…read moreto be cleaned. So I brought it to the mall to have one of the kiosk folks fix it. The first dude tried to screw me bad telling me he needed to clean it and likely replace it and it would be $100 (hard no). So I kept cruising and found these guys (forget his name). Homeboy took 5 minutes to clean it and charged me $20. Support good honest business folks!! These guys have a storefront, they aren't in the kiosks. Buyer beware the kiosks!!!

I had bought a kit with new battery for my iphone 4 from amazon so i could replace it at home…read more Although the tools were never included. So my boyfriend and i had decided to go to the mall and go to the Apple Store. **Now before i go any further, i bought my phone through "straight talk" and i love their no contract policy and low monthly costs!!!** When we had asked one of the employees he told us that we can only use the batteries that apple has in store and had to buy it. Or "the best option is to upgrade my phone" that we had to step in back and wait for a specific person to ask about pricing and other cr@p even though i had a new battery in hand 10 minutes went by just about and my bf suggested that we go to ifix here. A young gentleman in a chair had happily asked for my phone over and the battery and with no further questions asked, he took my case off, the back off, places the new battery in and screws it in place and hands it to me. Then waves his hand with a smile and tells me "youre all set" We even weren't sure if it was a joke or not but he did all the work in under 5 minutes and no charge whatsoever. TAKE THAT APPLE!!!!! I really recommend you come to the store if you have physical problems with your phone !!