Nice facilities. Easy access. Plenty of space to pull up in large truck or UHaul. Clean and new…read more Tammy is super nice and helpful

From the owner: Talcott Mountain Self Storage in Simsbury, Connecticut, offers services for both self-storage and…read morevehicle storage. Take advantage of our climate-controlled storage and keep sensitive items in a consistent environment. We have uncovered and outdoor parking for large RV's, boats and trailers or whatever big vehicle you need to store. Contact us today to begin.

I need to say that we had an issue with our billing! 100% user error (all my fault) and I was able…read moreto call in and speak with Colleen! We were able to fix the problem and the customer service was absolutely amazing! It's so good to know our business matters and we are dealing with real feeling people! Thank you again!

Another place with attitude...Kept jacking the price up, and last time I went to sort through my…read morethings, they had a lock on my cubicle...Supposely because first they said I hadn't paid for that month, and then they retracted and said that I hadn't paid for taxes. When I signed on, they never mentioned taxes and I had sent them the exact amount they asked for. Oh, and it is so dark in the hallways, one can't even see things to sort them out.... Tired of paying for a 10 by 10....order half that amount of space at 3/4 the cost. A rip off. After the first visit, they neglected to tell me the code to get in the gates, resulting in a second trip by my moving company. Service is lousy and with an attitude.

Ahoy is one of the best places in the area! Very competitive prices, a caring staff, and well kept…read moregrounds. 24 hour access. Units are spacious and well kept. Owner is always on the property tending to things. Great people, Justin is the manager of the facility and is always super helpful and friendly. They are closed Sundays and Mondays.

Needed to store an RV. Place was clean, well lit, secure and a great value. Great service, would…read morerecommend.

Richard was a big help me choose a storage unit. He was very detailed in explaining the policy,…read moreprocedures and pricing of the units. With that information I did choose a unit that fit my needs. Extra Space Storage is one of the best places near me to rent a storage according to the web search. That's why they were the first place I went to.

I have rented here for years and the turnaround rate for managers speaks volumes! They take better…read morecare of new customers than the existing ones that pay every month. Rates have been jacked up way past what I signed up for. Currently paying 330 for a 10x13 unit when online has a 10x20 for 163. Spoke to the prior manager and he was supposed to help but finally made it in and once again a new manager named Jay. Gave me every excuse in the book as usual

Newer storage facility, located just off of Route 10 and 202, next to Old Well Tavern on the way to…read moreTariffville. This is a gated access facility, that is well lit and secure. Competitive pricing, and the units are in excellent condition. If you live in the area or moving here, this would be my first choice for storage outside of the home

Clean facility. Excellent rates and personable service. Will continue to be a customer here for the…read moreextra space it gives me.

From the owner: Looking for secure storage units in Windsor? Storage Rentals of America offers flexible…read moremonth-to-month leases, making us ideal for moving, business, or military storage near Bradley Air National Guard Base. Enjoy enhanced security features for peace of mind and climate-controlled options to help protect your belongings. Our friendly customer service team is available seven days a week to assist you. We serve Windsor neighborhoods including Poquonock, Wilson, Windsor Center, Hayden Station, and Rainbow. On-site moving and packing supplies make your storage process easier and more efficient. Reserve your unit online, by phone, or in person today!

I worked with Alan Moore who had great customer service UNTIL I signed and then absolutely no…read moreresponses. No one ever told me how to contact the new moving company (I was turned over to two different entities), I had specifically said I needed my things delivered on a specific date and they tried to tell me that there was a delivery window (this was never mentioned. Half of my things were lost or broken, you will not have your claim looked at until 50-90 days so good luck sleeping without a bed and watching your shattered tv for 3 months! My move cost $2300 from the midwest to the east coast and I shipped a bed, mattress, couch, 55 inch tv, and a coffee table. DO NOT use this company it is a nightmare.

I finally got some of my home goods. My boxes were opened and retaped. My playstation, a…read morewristwatch, sneakers and bluetooth speaker were stolen amongst a few other things. My tv stand has two broken legs. They didn't cover my new mattress so it's now filthy and unusable. They won't answer my emails or phone calls

Poor customer service every month for the last few months. Manager Alicia and staff have been…read morerude, unprofessional, and unhelpful. The security gate was constantly left open, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall.

***Initial review just after moving in 4 months ago…read more A day ago I put in a reservation to move the contents of one of my storages to a bigger unit and in the same day I went to get things moving and found it to not be up to my standards. A day later I came across GoStoreIt which was a lot closer to another storage of mine as well as close proximity to a store I have a habit of impulse buying from and crossed my fingers hoping this would be the one. From the 5 stars I gave it the cat is probably out the bag that I went with the location. I always prefer a location where someone lives on property, as well as security cameras for added security. The team on site offered me the best customer service I could ask for in a time where customer service has truly been lacking. Thank you for the effortless transitions at the start of my day! If you guys ever see this remember "Happy Shopping!" ***Update June 10th, 2003 Unfortunately, things aren't as great as I would like them to be. First let me say that all that I'm going through is due to me not paying my bill on time. I planned to stop by Saturday to inquire about an additional unit or to swap out my smaller one for a larger one but I would like it in the same building so I could then move another unit that I have at another place to this storage and have all my stored items at one location. It's the 10th I'm running in the office to apologize for the hassle and see if I could possibly get a unit and pay the bill. I walk up to the door, and it's locked. It's dark so I figure I'll go attempt to use my entrance code on the gate and locate the employees on the property someplace. Since I'm late the code directs me to see the manager, which is impossible with no one being inside. There is a letter on the door that tells you they will be closed Sundays and Thursday's as well as a clock saying they will be back at 8:30 well it's 11:30 so that time has come and gone and I figure the clock was set to that time Friday evening after they closed because Saturday is the only time that they open at 8:30. I go online and make the payment thinking it may give me access to my storage but no luck so I call customer service who sees that I am current and states she is sending a notification to the management team who will reach out to me. I ask questions to give me some type of idea of when I'm going to have access to my unit and I'm only met with a response that "I don't know I'm not at that site" and a response like that just tells me that this person isn't trying at all to help me so I ask more direct questions to see if it's customary to add locks on storage units when the bill isn't paid because at this point I'm not sure if my unit has a lock because I've never been at this point and again I'm met with the I'm not at the site answer. Then I asked about there being locks on my unit and now she said yes so, I ask why she couldn't just say that when I asked instead of saying she isn't at the site, or that she isn't aware of what the customary procedure is? So, I begin to speak and the customer service agent beings into this scripted speech and I angrily ask if she would not talk over me while I'm talking. She tells me she is hanging up now and does so. I call back again enter the info at the prompt and once connected I'm instantly hung up on.

They got it done, and they were entertaining. I'll give them that. Reasonably fast, with estimates…read moreand refunds as well.

Zero stars. It was a horrible experience. I'm reposting this as I am now aware that this company…read morehas multiple branches and this company should be out of business. I moved last May, 2025. Jonathan and the company were rude and deceitful. They were supposed to be at my place at 7:00 - 8:00 a.m. They pushed it back to 11 a.m. the day of, which was not a big deal. But when I called around 2 p.m., the office person, Jonathan, said he didn't know when they'd be there, and when I asked, 'What happens if you don't get to me? ' He said, If we don't get there, we don't get there. (They no show frequently based on what I now know). I told him that wasn't going to work, because I had put down a deposit and needed to be out of my 3rd floor walk up apt by the following day at noon, and he could not offer anything for the following day. They didn't show up until ~ 5 p.m. , after they loaded my furniture and boxes onto their truck, they told me the hourly rate was much higher than what they had agreed with me on when I booked. When I called the office to talk to them about the fact that they had been 9 hours late and charging me a higher rate than had been agreed upon. Jonathan told me that if I didn't like it, "I'll tell them to dump your stuff on the front lawn, " and " tell them to cancel your move. " As a nurse, I'm used to talking to difficult people & was calm and confident in this discussion. His reaction to my questioning their horrible business practices was off the rails. And miraculously, when my father got on the phone with him, he changed his tune. When they got to my new place I had to pay the fee for them to unload my belongings and sign a bunch of crap that should have been upfront at time of booking. My boxes were labeled but they left them wherever which at that time was fine. I wanted them out. They were creepy all around. Moving is stressful, having someone threaten to hold you, your belongings, and stable housing hostage is the last thing anyone needs. Stay away from this company.